EXAM 2 Flashcards
8 software & platform tech trends
from the talk w matthew taylor and robert green!
- engineering agility
- Gen AI infusion
- Security as an integral strategy
- Durable back office
- Multi-cloud & consumption optimisation
- Green software
- IT debt
- New business models & unlocking new revenue streams
disruptive technology definition
aka disruptive innovation
technologies that create market shocks and catalyze growth
2 characteristics of disruptive technologies:
- come to the market w set of performance attributes existing customers dont value
- over time, performance attributes improve to the point where they invade established markets
examples of disruptive tech:
-digital cameras
-mobile phones
-voicemail machines
disruptive innovation definition
creates a new market and value network
tech alone doesn’t create disruption. tech combined w an organization’s business model can!
sustaining innovation definition
improving existing products that customers are eager to buy
don’t create new markets; making better products at higher profit margins
3 reasons why big firms fail
when disruptive innovations enter the market…
-failure to see disruptive innovations as a threat
-early customers for a disruptive tech care about features and attributes than incumbent customers
-over time, disruptive tech becomes good enough to appeal to customers of incumbent products and invade thes markets
definition
McNamara fallacy
basing decisions based on past data and examples-this is especially risky when dealing w disruptive innovation!
definition
innovators dilemma
when established companies, who are focused on maintaining and improving their existing products and services for their customers, overlook or underinvest in new disruptive technologies
4 key points of the innovator’s dilemma
-disruptive technologies
-incumbent firms
-new entrants
-market shifts
the current or next disruptors we’re seeing:
theres 9
-AI and autonomous systems
-Gen AI
-blockchain
-virtual and augmented reality/Metaverse
-Machine customers
-6G and beyond
-3D printing and advanced manufacturing
-Quantum computer
-digital twins
examples of machine customers
-smart devices
-automated trading systems
-Internet of Things (IoT)
-subscription services
definition
Internet of Things (IoT)
connected devices in industrial environments can monitor machinery, predict maintenance needs, and order spare parts without human involvement
definition
blockchain
a distributed and decentralized ledger that records and verifies transactions and ownership
4 practical applications of blockchain
-financial industry
-smart contracts
-digital IDs
-blockchain-enabled IOT and information analysis
how do companies automate tasks?
the use of RPA (Robotic Process Automation) technology
definition
RPA
a technology that automates repetitive, rule-based tasks traditionally done by humans
-it involves software bots that mimic human interactions w digital systems
-RPA used in finance, healthcare, manufacturing, and IT
Robotic Process Automation
5 key features of RPA:
-non-intrusive tech that works on the front end of systems
-scalable solutions that can work across multiple applications
-cost-effective and fast implementation
-improves accuracy, speed, and compliance
-it can run 24 hours a day
5 limits of RPA:
-limited to rule-based, structured tasks
-high maintenance
-initial cost and complexity
-lack of cognitive abilities
-scalability issues
definition
cognitive automation
AI enables RPA bots to handle unstructured data, such as emails and images
definition
intelligent decision-making
AI allows bots to make decisions based on data analysis, rather than following strict rules
definition
Natural Language Processing (NLP)
AI-powered bots that can understand and process human language, expanding use cases like chatbots
definition
Machine Learning
bots can learn from historical data and adapt to new scenarios
definition
cryptocurrencies
from slide ‘bitcoin and blockchain: a disruptive innovation for money’
a digital asset where a secure form of mathematics is used to handle transactions, control the creation of additional units, and verify the transfer of assets