Exam 2 Flashcards
Nurse to nurse incivility is a from of ________ violence.
lateral
Incivility in the work environment ________ staff turnover rate.
increases
The first action to take toward resolving a conflict is to ________ the problem.
identify
Conflict must be ________ in order to identify and resolve the problem.
confronted
Moral conflicts can increase the risk for nurse ________ and results in poorer client outcomes.
burnout
Writing to your legislator about issues is one way for nurses to ________ healthcare policies.
impact
Competencies required for interprofessional collaboration are cooperation, ________ and coordination.
communication
Lack of ________ is a barrier to interprofessional collaboration.
communication
Those who act uncivil toward others typically have a ________ self-esteem.
low
Face-to face interaction with another person is called ________ communication.
interpersonal
Using “I” statements are an example of ________ communication.
assertive
Values and ________ are one of the four competencies of the Interprofessional Education Collaborative (IPEC
ethics
Taking responsibility for a mistake and notifying the appropriate personnel is an example of taking ________ for one’s actions.
accountability
Restricting a client from leaving against medical advice is considered ________ imprisonment.
false
When there is a conflict in the treatment prescribed, the ________ should be notified.
provider
Failure to meet the standard of conduct expected from a professional nurse is called ________ when this failure causes damages to the client.
malpractice
Threats against self or others cannot be held as ________ information.
confidential
Performing practice that is below the expected standard of care is considered ________
negligence
The ________ is responsible for obtaining consent from the client to perform surgery.
surgeon