Exam 2

Question 1

Operating income

Answer 1

income you generate through your operations. Sales through daily business operations minus related expenses

Question 2

True or False: Amazon has more sales than Walmart

Answer 2

False

Question 3

What is Amazons three pillars?

Answer 3

1. large selection
2. customer experience
3. lower prices

Question 4

How large are Amazon’s warehouses?

Answer 4

quarter of a mile in length

Question 5

Where did the Amazon robots originally come from?

Answer 5

Kiva Systems, a Massachusetts based firm

Question 6

What is random stowing and how it relates to Amazon

Answer 6

When no two similar products sit next to each other. This allows for employees to not mix up and confuse products

Question 7

What does SLAM stand for?

Answer 7

scan, label, apply, manifest

Question 8

What robotics firms has Amazon purchased?

Answer 8

1. Kiva
2. Zoox
3. Canvas Technology
4. Dispatch

Question 9

True or False: Amazon is giving more jobs to robots rather than people

Answer 9

False

Question 10

Account payable

Answer 10

Money owed for products and services purchased on a credit

Question 11

Cash conversion cycle

Answer 11

period between distributing cash and collecting funds associated with a given operation

Question 12

Liquidity problems

Answer 12

problems that arise when organizations cannot easily convert assets to cash

Question 13

Explain Amazon’s cash conversion cycle

Answer 13

it is typically negative because is sells goods and collects money from customers weeks before it has to pay its suppliers

Question 14

Amazon wants to keep inventory turns _____ and pay suppliers ______

Answer 14

high; later

Question 15

Deep learning

Answer 15

a type of machine learning that uses multiple layers of interconnections among data to identify patterns and improve predicted results

Question 16

Dynamic pricing

Answer 16

pricing that shifts over time

Question 17

A/B test

Answer 17

a randomized group of experiments used to collect data and compare performance among two options studied

Question 17

Cookie

Answer 17

a line of identifying text, assigned and retrieved by a given web server and stored by your browser

Question 17

Collaborative filtering

Answer 17

a classification of software that monitors trends among customers and uses this data to personalize an individual customer’s experience

Question 18

Affiliate marketing program

Answer 18

marketing practice where a firm rewards partners who bring in new business, often with a percentage of any resulting sales

Question 19

Flash sales

Answer 19

offering deep discounts of a limited quantity of inventory

Question 20

Fulfillment costs

Answer 20

include receiving snd packaging costs, in addition to shipping costs

Question 21

240