Exam 2 Flashcards
What is Strategic planning?
process of identifying long-term organizational
goals, strategies, and resources
What is SWOT analysis?
Strengths, Weaknesses, Opportunities, Threats
What does a Mission statement do?
reflects the firm’s vision, purpose, and values;
usually focuses on long-term challenges and goals, the importance of
the firm’s stakeholders, and a commitment to the firm’s role as a
corporate citizen
Who are stakeholders?
people who have an interest in an information system.
Stakeholders include the management group responsible for the system, the users inside and outside the company who will interact with the system, and IT staff members, such as systems analysts, programmers, and network administration, who develop and support the system
What does careful project planning allow?
Supports overall business strategy and operational needs.
Scope is well-defined and clearly stated.
Goals are realistic, and tied to specific statements, assumptions,
constraints, factors, and other inputs.
Examples of Strategic Planning tools.
Microsoft Word and Excel CASE tools Mind maps Balanced scorecards Gap analysis
CASE (Computer Aided Software Engineering)
productivity tools for systems analysts that have been created explicitly to improve their routine work through the use of automated support
Reasons for using CASE tools
Improving analyst-user communication.
Help support modeling functional requirements.
Assist in drawing project boundaries.
Balanced ScoreCard (BSC)
a strategic management performance
metric used to identify and improve various internal business functions
and their resulting external outcomes
Gap Analysis
a process that companies use to compare their current
performance with their desired, expected performance
A business case should:
Be comprehensive and easy to understand
Describe the project clearly, provide the justification to proceed, and
estimate the project’s financial impact
Questions answered by a business case:
Why are we doing this project? How much will it cost and how long will it take? Are there any risks involved? How will we measure success? What alternatives exist?
Six reasons for System Requests
Stronger controls Reduced Cost More Information Better Performance Improved Service More Support
External Factors Affecting Systems Projects
Government Technology Suppliers Customers Competitors The Economy
Internal Factors Affecting Systems Projects
Strategic Plan Top Managers User Requests IT Department Existing Systems and Data Company Finances
