exam Flashcards
work group
types of work group(c,f,p,s)
types of organizational communication
type of organizational communication
formal vs informal communication
formal vs informal comunication
type of communication channel
conflict in organization
what perforamnce apraisal>
why need perfoamnce appraisal
enchanging employee performace
give rewardsw to perfomance
career develop
fairness
steps performance appraisal(d,e,m,r,d,t,m)
determine purpose
determine evaluator
determine method
train raters
determine performancr
tell the result to employee
make personal decision
what is training>
what is train
training?
development
development
goal of
goal training and develoment(skc)
important of training and development
determine suitable tfraining method for method
=participant background
-assessing participant backgounds-
determine level of knowlde and skill and experience .consider thir job roles abd give a specific training need
group size-smaller group more personalized attention,larger deverse perpectives
training location onsite and offsite
onsite training
=training a in workplace that provide convenience and familiarity
-offsite training=external location training focused on immersive learning environment
duration of time
-complexity and depth=to determine the appropriate duration.require longer training periods to ensure understadnijg
-pratical application=amount of time required for participants to pratice and acquired skills,longer duration may allow for sufficient handson experience and feedback
pratical application
suitable trainer
pratical experience
technical skill
soft skill-
leadership development
sales training
diversity,equity,and inclusion (dei)
onboarding and orientation
team building workshops
team building workshops
training need analysis
is a systematic rocess that help identify skil gaps and training requirements within an organization or among individuals.conducting a through need analysis ensures that training initiatives are target,effective,and aligned with organizational goals
flow training need analysis
performance appraisal scores,survey,interview,knowlede test
training need analysis process
identify the task,
observe and colect data
break down the task
identify knowledge and skills
document tool and resouces
assess task complexity
working conditions
safety,violence,and healtth in workplace that influence employee wel being,job satisfaction
types working conditions
physical health
mental health
workplace environment
safety means>
type of good working condition?(s,f,,s)
key elemets of supervisor goood
communication
-trust
-respect
-support and development
-fairness
-conflict resolution.
bad suprvisor
unhealty relationships
poor communcation
micromanagement
lack of trus
favoritism or bias
toxic behavior
strategies to enchance employee health and well-being
conduct a safety audit
flexible scheduling options
onsite fitness activities
employee assitanve program
create a rest and break area
encourage open communication and feedback
motivation
job satisfaction
job involvements
self-esteem
positive self-estem
high self esteem positive outcie to employee and organization
-job satisfaction
-motivation
-resilience
-leadership potential
-job commitment
-team collaboration
ways to increase self esteem employee
david mcceland
maskiw ierarchy of needs
what will happen if losing motivation?
symptom lose motivation
meaning stress
occupational stress
cause of occupational stress
consequences of stress on personal
physcial
mental
emotional
behavior
consequences of stress
strategies reduce stress
engireneering psychology
type of atention(s,s,d,f,m)
means automaticy
type autonomic
consumer behavior/
marketng
process information process
research method cb
example consumer behavior
