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Travel Services > exam > Flashcards

exam Flashcards

1
Q

It can encompass various issues that hinder the smooth operation of travel and hospitality services, potentially leading to dissatisfaction among tourists.

A

FAULTS IN TOURISM

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2
Q

poorly maintained roads, insufficient public transportation, or limited facilities at tourist sites can detract from the overall visitor experience.

A

Poor Infrastructure

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3
Q

Inadequate transportation infrastructure, such as poorly maintained roads, limited public transportation options, or insufficient connections between key tourist sites, can make it difficult for visitors to navigate and access destinations.

A

Transportation

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4
Q

Outdated or undersized airports may struggle to handle the volume of tourists, leading to congestion, delays, and subpar passenger experiences.

A

Airports

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5
Q

Insufficient and low-quality

A

Accommodation

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6
Q

Inadequate access to essential utilities such as clean water, electricity, and sanitation facilities can pose health and safety risks to tourists and residents alike.

A

Utilities

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7
Q

Limited access to reliable internet connectivity and mobile networks can hinder tourists’ ability to stay connected, access information, and share their experiences online.

A

Communication and
Connectivity

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8
Q

such as public restrooms, information centers, parking areas

A

Tourist Facilities and Amenities

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9
Q

Inaccessible infrastructure, including buildings, transportation systems, and tourist attractions, can pose significant barriers to travelers with disabilities, limiting their ability to fully participate in tourism experiences.

A

Accessibility for People with Disabilities

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10
Q

Information and communication materials provided by tourism businesses and destinations may not be accessible to individuals with visual or hearing impairments.

A

Communication Barriers

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11
Q

8 FAULTS IN TOURISM

A
  1. Poor Infrastructure
  2. Transportation
  3. Airports
  4. Accommodation
  5. Utilities
  6. Communication and
    Connectivity
  7. Tourist Facilities and Amenities
  8. Accessibility for People with Disabilities
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12
Q

It refers to the barriers that prevent people with disabilities or special needs from fully participating in and enjoying travel experiences.

A

LACK OF ACCESSIBILITY IN TOURISM

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13
Q

Many tourist destinations and facilities, including hotels, restaurants, attractions, and transportation services, are not designed to accommodate people with mobility impairments.

A

Physical Barriers

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14
Q

Public transportation systems, including buses, trains, and airports, often lack adequate accessibility features such as wheelchair ramps, tactile indicators, and audio announcements.

A

Transportation Barriers

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15
Q

Negative attitudes and stereotypes towards people with disabilities can lead to discrimination, stigma, and exclusion in the tourism industry.

A

Additional Barriers

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16
Q

Tourism professionals, including hotel staff, tour guides, and customer service representatives, may lack awareness and training on how to effectively serve travelers with disabilities.

A

Lack of Training

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17
Q

Accessible tourism services and accommodations may come at a premium cost, making them financially inaccessible for some travelers with disabilities.

A

Cost & Affordability

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18
Q

It refers to situations where tourist destinations, attractions, and facilities become excessively crowded due to an influx of visitors, often

A

OVERCROWDING

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19
Q

can put immense pressure on natural ecosystems, leading to habitat destruction, soil erosion, pollution, and loss of biodiversity.

A

Environmental Degradation

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20
Q

can lead to wear and tear on historic sites, monuments, and cultural landmarks, compromising their authenticity and integrity.

A

Degradation of Cultural
Heritage

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21
Q

High volumes of tourist traffic can lead to congestion on roads, highways, and public transportation systems, causing delays, pollution, and safety hazards for both tourists and residents.

A

Traffic Congestion

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22
Q

Overcrowding places strain on infrastructure and public services, including water supply, waste management, sanitation facilities, and healthcare resources.

A

Strain on Infrastructure

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23
Q

Overcrowded destinations often result in long queues, overcrowded attractions, limited availability of accommodations, and higher prices for goods and services.

A

Negative Visitor Experience

24
Q

where destinations become overwhelmed by unsustainable levels of tourism activity, resulting in social, economic, and environmental problems.

A

Overtourism

25
Q

Tourism development often involves clearing land for hotels, resorts, roads, and other infrastructure, leading to the destruction of natural habitats for wildlife and plant species.

A

Habitat Destruction

26
Q

Habitat destruction, pollution, and disturbance from tourists can lead to the loss of biodiversity in sensitive ecosystems, threatening rare and endangered species.

A

Loss of Biodiversity

27
Q

Tourism generates a significant amount of waste, including plastic bottles, packaging, and other single-use items, which can end up polluting oceans, rivers, and natural landscapes.

A

Pollution

28
Q

Large-scale tourism developments often put pressure on local water resources, leading to water scarcity and competition with local communities for access to clean water.

A

Water Scarcity

29
Q

Construction activities associated with tourism development can lead to soil erosion and degradation, particularly in fragile environments such as coastal areas and mountainous regions.

A

Soil Degradation

30
Q

Tourism contributes to greenhouse gas emissions through air travel, ground transportation, and energy-intensive activities such as heating and cooling of hotels and resorts, contributing to climate change and its associated impacts on the environment.

A

Carbon Footprint

31
Q

Mass tourism can lead to the
commodification of local cultures and traditions, leading to the loss of culturall authenticity and identity among local communities.

A

Cultural Impact

32
Q

Popular tourist destinations often suffer from overcrowding during peak seasons, leading to congestion, pollution, and degradation of natural and cultural attractions.

A

Overcrowding & Congestion

33
Q

in tourism refers to the lack of awareness, understanding, or respect for the cultural norms, traditions, beliefs, and practices of the host communities by tourists and tourism industry stakeholders.

A

Cultural insensitivity

34
Q

Tourists may disrespect sacred sites, religious practices, and cultural rituals by behaving inappropriately, taking photos without permission, or disregarding local customs and traditions.

A

Disrespecting Sacred Sites &
Traditions

35
Q

Stereotypical portrayals of local cultures and people in tourism marketing materials, souvenirs, and performances can perpetuate harmful stereotypes and lead to cultural appropriation.

A

Stereotyping and Cultural
Appropriation

36
Q

Tourists and tourism professionals may lack understanding of local customs, languages, and social norms, leading to misunderstandings, miscommunications, and unintended offenses.

A

Lack of Understanding &
Communication

37
Q

The commercialization of locall culture for tourism purposes can lead to the
commodification of traditions, art forms, and cultural practices, stripping them of their authenticity and meaning.

A

Commercialization of Culture

38
Q

Tourism development can contribute to gentrification and displacement of local communities, as rising property prices and changing demographics make it difficult for residents to afford housing and maintain their cultural identities.

A

Gentrification & Displacement

39
Q

Cultural tourism activities, such as large-scale festivals and heritage site visits, can have negative environmental impacts, including pollution, habitat destruction, and degradation of cultural heritage sites.

A

Environmental Impact

40
Q

refers to the practice of charging excessively high prices for goods and services in response to increased demand from tourists, particularly during peak seasons or special events.

A

PRICE GOUGING

41
Q

Restaurants, cafes, and food vendors in tourist areas may inflate menu prices or add surcharges during busy periods, taking advantage of tourists
willingness to spend money on dining and refreshments.

A

Food & Beverage

42
Q

Gift shops, markets, and souvenir stalls may mark up prices for local crafts, artwork, and memorabilia, exploiting tourists’ desire to purchase unique items as mementos of their travels.

A

Souvenirs & Merchandise

43
Q

4 NEGATIVE CONSEQUENCES:

A
  1. Financial Burden on Travelers
  2. Negative Perception of the Destination
  3. Loss of Repeat Business
  4. Damage to Reputation
44
Q

5 EASURES TO ADDRESS PRICE GOUGING:

A
  1. Regulatory Oversight
  2. Transparency and Disclosure
  3. Consumer Education
  4. Promote Competition
  5. Collaboration and Dialogue
45
Q

It encompasses a broad range of potential risks and hazards that travelers may encounter during their journeys.

A

SAFETY CONCERNS

46
Q

Tourists may be targets for theft, pickpocketing, scams, and other criminal activities, particularly in crowded tourist areas and unfamiliar environments.

A

Crime & Theft

47
Q

Destinations experiencing political unrest, civil conflicts, or terrorist threats can pose risks to the safety and security

A

Terrorism & Political Instability

48
Q

Travelers nay face risks associated with natural disasters such as earthquakes, hurricanes, tsunamis, floods, wildfires, and volcanic eruptions, especially in regions prone to such events.

A

Natural DIsasters

49
Q

Travelers nay encounter health risks such as infectious diseases, food and waterborne illnesses, and exposure to environmental hazards, particularly in developing countries with inadequate healthcare infrastructure and sanitation facilities.

A

Health & Disease

50
Q

Travel-related accidents, including car crashes, bus collisions, train derailments, and airplane incidents, can occur due to factors such as poor road conditions, inadequate maintenance, and human error.

A

Transportation Accidents

51
Q

Participating in adventure sports, water activities, hiking, and wilderness exploration can pose risks of accidents, injuries, and fatalities if proper safety precautions are not followed.

A

Adventure & Outdoor Activities

52
Q

Travelers may fall victim to various scams, fraudulent schemes, overcharging, and deceptive practices related to transportation,
accommodation, tours, and souvenir purchases.

A

Travel Scams & Fraud

53
Q

such as extreme weather conditions, high altitude sickness, venomous animals, and poisonous plants while exploring natural landscapes and outdoor environments.

A

Environmental Hazards

54
Q

refers to the fluctuation of demand or supply in the sector of travel and leisure.

A

Seasonal Variability

55
Q

are destinations, attractions or experiences that are often overrated or commercially driven, targeting tourists for profit rather than providing genuine cultural or historical value.

A

Tourist Traps

56
Q

Experiences, attractions or destinations that have been fabricated to cater to tourist expectations rather than preserving genuine cultural, historical or natural integrity.

A

Lack of Authenticity

Travel Services (1 decks)

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