Exam Flashcards

1
Q

Approach to motivation that tries to answer the question, What factor or factors motivate people?

A

Content Perspectives

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2
Q

Suggests that people’s needs are grouped into three possibly overlapping categories—existence, relatedness, and growth

A

ERG theory of motivation

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3
Q

Suggests that people’s satisfaction and dissatisfaction are influenced by two independent sets of factors—motivation factors and hygiene factors

A

two-factor theory of motivation

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4
Q

Approaches to motivation that focus on why people choose certain behavioral options to fulfill their needs and how they evaluate their satisfaction after they have attained these goals

A

Process Perspectives

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5
Q

Suggests that motivation depends on two things—how much we want something and how likely we think we are to get it

A

Expectancy Theory

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6
Q

An index of how much a person wants a particular outcome; the attractiveness of the outcome to the individual

A

Valence

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7
Q

Reward system wherein the organization pays an employee a certain amount of money for every unit she or he produces

A

piece-rate incentive plan

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8
Q

The behavior of leaders who pay close attention to the job and work procedures involved with that job

A

job-centered leader behavior

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9
Q

The behavior of leaders who define the leader–subordinate role so that everyone knows what is expected, establish formal lines of communication, and determine how tasks will be performed

A

initiating-structure behavior

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10
Q

The part of the Leadership Grid that deals with the job and task aspects of leader behavior

A

concern for production

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11
Q

A theory of leadership that suggests that the appropriate style of leadership varies with situational favorableness

A

LPC Theory

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12
Q

A theory of leadership suggesting that the primary functions of a leader are to make valued or desired rewards available in the workplace and to clarify for the subordinate the kinds of behavior that will lead to those rewards

A

path–goal theory

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13
Q

Stresses that leaders have different kinds of relationships with different subordinates

A

leader–member exchange (LMX) model

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14
Q

A permanent group created by the organization to accomplish a number of organizational purposes with an unspecified time horizon

A

Functional Group

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15
Q

A group created by the organization to accomplish a relatively narrow range of purposes within a stated or implied time horizon

A

Task Group

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16
Q

A group of workers that functions as a unit, often with little or no supervision, to carry out work-related tasks, functions, and activities

A

Team

17
Q

Outcomes set and rewarded by external parties

A

Extrinsic Rewards

18
Q

Outcomes that are internal to the individual

A

Intrinsic Rewards

19
Q

employee satisfaction has two dimensions: “hygiene” and motivation. Hygiene issues, such as salary and supervision, decrease employees’ dissatisfaction with the work environment. Motivators, such as recognition and achievement, make workers more productive, creative and committed.

A

Herzberg Two-Factor Theory

20
Q

Motivation, Ability, Work environment

A

Determinants of Individual Performance