Exam Flashcards

You may prefer our related Brainscape-certified flashcards:
1
Q

When do we need to uses formal writing?

A

Use it when writing essays for school, cover letters to apply for jobs, or emails and letters at work.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

When do we need to use informal writing?

A

Use it with friends, children and relatives.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Which are the characteristics of non-verbal communication?

A

-Gestures
-Facial expression
-Posture
-Silences
-Physical appearance
-Spatial behavior
-Tone, rate & volume of voice

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is a jargon?

A

Language used by a group of people to describe terms related to their field. These words might not be common to others outside the field (doctors, lawyers, managers).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is a slang?

A

Extremely informal kind of language, usually only spoken. Usually belongs to a social or cultural group of people and it is only understood by them.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Sergers to special words or expressions that belong to a specific profession or activity, is a jargon or a slang?

A

JARGON

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Can be used in both written and spoken context, is a jargon or a slang?

A

JARGON

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Is a colloquial variety of language that is used in highly informal situations, it’s a jargon or a slang?

A

SLANG

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Is not informal and can be used in a professional context, it’s a jargon or a slang?

A

JARGON

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Is only used in the spoken language, it’s a jargon or a slang?

A

SLANG

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Is informal and cannot be used in a professional context, it’s a jargon or a slang?

A

SLANG

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Mention some values…

A

-Honesty
-Gratitude
-Integrity
-Compassion
-Courage
-Generosity
-Teamwork
-Empathy
-Responsability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Mention some saboteurs…

A

-Self-criticism
-Fear of failure
-Perfectionism
-Catastrophizing
-Overgeneralization
-Comparison trap
-Perdonalization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

These are characteristics of what?
-Non inclusive
-Disrespectful
-Unethical behavior
-Cutthroat
-Abusive managers

A

These are characteristics of toxic cultures

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Workload, Control, Reward, Community, Faitness and values are what?

A

Burnout types of mismatches

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Linear economy talks about…

A

Profitability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Circular economy talks about…

A

Sustainability

18
Q

Continuous commitment to behave ethically and contribute to economic development while improving the quality of life of the workers and their families as well as the local community and society at large.

A

CSR

19
Q

Economic, legal, ethical and philanthropic are…

A

Dimensions of CSR

20
Q

Consequences of including CSR in your business.

A

Better reputation & legitimacy
Business expansion
Attraction of new costumers
Attraction on investors
Brand loyalty
Improvement of shareholder value
Better relations with local communities
Competitiveness
Reduction of turnover
Improvement of morale

21
Q

Refers to the effective exchange of information and understanding between people from different cultures…

A

Intercultural communication

22
Q

Promotes cultural awareness, empathy and inclusivity

A

Intercultural communication

23
Q

Understanding and respecting cultural differences is crucial for successful business interactions in the global marketplace.

A

Ethnocentrism

24
Q

Characteristics of ethnocentrism

A

Judging others countries diets
Expecting others to speak your language
Thinking only the others have an accent
Judging cultural outfits
Delegitimizing others religious celebration

25
Q

Refers to a preference for and idealization of foreign or exotic cultures, values and products over one’s own.

A

XENOCENTRISM

26
Q

Is the opposite of ethnocentrism

A

Xenocentrism

27
Q

Involves the tendency to evaluate other cultures according to the standards and norms of one’s own culture

A

XENOCENTRISM

28
Q

Power distance, individualism, masculinity, uncertainty control, long term orientation, indulgence/restraint are…

A

6 dimensional model of Hofstede

29
Q

It’s made of 1 page, highlight reel of your professional and personal accomplishments, tailored to a specific job listing and can take in a variety of formats.

A

RESUME

30
Q

It’s made of 2 or more pages, comprehensive history of your educational and professional life, sections are organized in reverse chronologically order and sections may be moved around based on a job listening, but the CV remains comprehensive.

A

CURRÍCULUM VITAE

31
Q

Contact information, work experiences, education, language skills and qualifications & certifications.

A

RESUME

32
Q

Contact information, academic history, professional academic experiences, publications, honors and awards, grants and fellowships, conferences, teaching experiences, research experiences, language and skills, memberships, non academic experiences, volunteer work.

A

CV

33
Q

Starts with a winning longline: one or two sentences that explain what the movie, product, innovation is about

A

PITCH

34
Q

Is a formal document that accompanies a resume or job application

A

COVER LETTER

35
Q

Which is the email structure?

A

Greeting
Reason for writing
Request
Other news
Look forward to ending

36
Q

Are a graphic way to show data with text and images, so that it is easy understandable.

A

INFOGRAPHIC

37
Q

Focus on raw data. It depicts the trend and changes overtime related to such data. It has 2 axes, a vertical and a horizontal one, marked with numbers and a line or a curve to show a trend in it.

A

GRAPH

38
Q

Representation of larga sets of data. It helps forecasting future data based on the present data pattern and can take the form of a diagram or a picture or a graph.

A

CHART

39
Q

Information organized in columns and rows.

A

TABLE

40
Q

Representation of how something works.

A

DIAGRAM

41
Q

Three of the most common reports are:

A

Progress, technical and update reports

42
Q

Is a short memorandum and is used for internal business communication.

A

MEMOS