Exam Flashcards
The specific application of marketing principles and processes to sports products, and to the marketing of non-sports products through an association with sport
Sports Marketing
Origin of sport marketing and sponsorship
Ancient Olympic Games in 776 BC
Roots of Sports Marketing in North America
1850-1860s (Harvard v. Yale rowing event)
What was the 1st sporting event marketed and with spectators in North America?
A Harvard vs. Yale 2 mile ruling event, put on by a railroad official and local business men to produce economic profit
When was the identity era where sponsorship and endorsements evolved?
1960’s
When was the first naming rights of a venue?
1970’s
When was the “me” decade where sports sponsorships grew in double digits?
1980’s
When in sports history did sponsorship growth begin to moderate?
1990’s
Three types of consumers in sports
Spectators
Participants
Sponsors
Represents manufacturers of products or the organizations that perform some function in the marketing of sports products
Producers and intermediaries
Examples of producers and intermediaries in sports industry?
Team owners, sanctioning bodies, agents, corporate sponsors, media and sporting good manufacturers
A good, a service, or combination of the two that is designed to provide benefits to a sports spectator, participant, or sponsor
Sports product
Tangible, physical products, that offer benefits to consumers
Goods
Intangible, non-physical products
Services
Four types of sports products?
Sporting events
Sporting goods
Sports training
Sports information
The two dimensions of the multi-dimensional nature of the sports product
Goods-Services
Body-Mind
A coordinated set of elements that sports organizations use to meet their marketing objectives and satisfy consumers needs
Sports Marketing Mix
The four elements of the sports marketing mix
Sports Product
Price
Promotion
Distribution
The integration in combination of the four marketing mix elements
Marketing Program
The process of planning, implementing, and controlling marketing efforts to meet organizational goals, and satisfy consumers needs
Strategic Sports Marketing Process
What are the four steps of the strategic sports marketing process?
- Anticipate consumer demand (*market research AND *monitor external environment)
- Segmentation
- Targeting
- Position
Guides actions of the organization, provides framework or context for which a company strategies are formulated; *indefinite
Mission
A long-term roadmap for where an organization is headed
Where does an organization plan to go?
What business does it want to be in?
What customer needs does it want to satisfy?
What capabilities are required for the future?
Vision
Converts vision and mission into performance targets within a specified timeframe
Organizational objectives
Growth in revenues
Increase in profit margins
Improved return on investments (ROI)
(Examples of) Financial objectives
Increased market share
Enhanced community relations efforts
Superior customer service
(Examples of) Strategic objectives
What are the two types of organizational objectives?
Financial & strategic objectives
What are smart(er) goals?
Specific
Measurable
Acceptable
Realistic
Timely
Extending (stretch performer’s capabilities)
Rewarding (has positive impact)
Shared values and assumptions of organizational members that shape an identity and establish preferred behaviors in an organization
Organizational culture
Limited periods of time, during which the characteristics of a market in the distinctive competencies of a firm fit together well and reduce the risks of seizing a particular market opportunity
Strategic windows
A firm’s attempt to continually acquire information on events, occurring outside the organization to identify and interpret potential trends
Environmental scan
What is the relationship between the levels of strategy? (Hint: 4 levels)
- Corporate-level
- Business-level
- Functional-level (strategic mkting process)
- Operational-level (product, promotion, pricing strategy)
Investing in a sports entity to support overall organizational objectives, marketing goals, and promotional strategies
Sponsorship
Objectives with short term impact on consumption behavior and focus on increasing sales
Direct sponsorship objectives
Other objectives that ultimately lead to the desired goal of increasing sales
Indirect sponsorship objectives
What are 5 types of indirect sponsorship objectives?
Increase awareness
Meet/beat competition
Reach new target markets
Build relationships with consumers
Build brand image (match-up hypothesis)
The four steps of the sponsorship process?
- Planning (sponsorship objs)
- Evaluation (sponsorship budget)
- Execution (sponsorship acquisition)
- Measurement (implementation & evaluation of sponsorship)
The planned effort to associate indirectly with an event (or other sports entity/product) to gain some of the recognition/benefits associated with being a sponsor, might create illusion of sponsorship; can create noise in order to confuse consumers, and make consumers think they are an official sponsor
Ambush marketing
2 types of ambush marketing?
Direct (i.e. use of IP) & Indirect (i.e. nearby signage)
Does ambush marketing work for organizations that do not want to invest in an official sponsorship?
Seemingly yes. Studies have shown that consumers cannot correctly identify the official Olympic sponsors.
What are the four approaches to sponsorship budgeting?
- Arbitrary Allocation
- Competitive Parity
- Percentage of Sales
- Objective & Task Method
Sponsorship budgeting method where you spend all you have to spend
Arbitrary allocation
Sponsorship budgeting method based on competitor spending
Competitive parity
Sponsorship budgeting method that sets a budget based on a standard percentage, applied to either some past actual or forecasted sales revenue
Percentage of sales
The most difficult sports budgeting method to implement; identifies the promotional objectives, defines the communications tools and tasks, needed to achieve objectives and adds up the costs of planned activities
Objective and task method
What’s the difference between endemic and nonendemic sponsors?
Endemic - Sponsor is highly associated with sport
VS.
Nonendemic - Sponsor that offers products and services that are not directly related to the production or execution of a sports activities
Sponsor that offers products and services that are not directly related to the production or execution of a sports activities; these sponsors are increasing their sports sponsorships in recent years
Nonendemic sponsor
Sponsor is highly associated with sport; sponsor sells products used in the sponsored sport
Endemic sponsor
A group of individuals (typically 4-5) within the organization responsible for sponsorship evaluation and choice
Buying center
What are the four steps of the sponsorship purchase decision?
- Choosing the scope
- Choosing the athletic platform (event, team, league, or athlete)
- Choosing the particular sports entity
- Implementation and evaluation
What are the four roles in the buying center?
- Gatekeepers
- Influencers
- Decision makers
- Purchasers
The buying center role that controls flow of information to the team and passes along relevant proposals
Gatekeepers
Buying center role that impacts the decision making process and has information about the sports entities requesting sponsorship
Influencers
Buying center role that has ultimate responsibility to choose whether to pursue a sponsorship
Decision makers
Buying center role that negotiates the contract and carries out to terms of sponsorship
Purchasers
What are the five promotional mix tools?
- Advertising
- Personal selling
- Sales promotion
- Public/Community Relations
- Sponsorship
What are the five advertising appeals in sports?
- Health appeals
- Emotional appeals
- Fear
- Sex
- Pleasure or Fun/Humor
Identifies/generates the ideas and the concept of the advertisement – “what is said” and “how it is said”
The creative process in advertising
3 stages of the creative process of advertising
- Identify benefits of the sports product
- Design ad appeals (e.g. health, emotional, fear, sex, pleasure)
- Make ad execution decisions (e.g. comparative ads, slice of life, scientific)
What are the five types of advertising execution formats?
- Message-sidedness (one vs. two)
- Comparative
- Slice of Life
- Scientific
- Testimonial
What are the three factors of effectiveness for sports celebrities as endorsers?
Credibility, expertise, attractiveness
The expertise and trustworthiness of the source of the message
Credibility
The knowledge, skills, or special experience possessed by the source about the sports product
Expertise
Usually associated with physical beauty, but it appears to have another non-physical dimension based on personality, lifestyle, and intellect
Attractiveness
A variety of short term, promotional activities that are designed to stimulate immediate product demand/sales
Sales promotions
What are the five types of sales promotions?
- Premiums/Giveaways
- Contests/Sweepstakes
- Sampling
- Coupons
- Point-of-Purchase Displays (POS)
A tool used to guide the creative process toward a solution that will serve the interests of the client in their customers when designing an ad campaign. It organizes a client’s objectives, serves as a guide throughout the creative process, is typically 1-2 pages in length, and covers 6 topics
Creative brief
What are the six elements of a creative brief?
- Client information
- Technical specifications for deliverable materials
- Details about the product/service
- Brand elements
- Stylistic preferences
- Project timeline
What are the two elements of choosing a specific medium for advertising? 
Reach and frequency
The number of people exposed to an advertisement in a given medium
Reach
The number of times the individual or household is exposed to the media vehicle
Frequency
What are the four types of media scheduling?
- Continuous
- Flighting
- Pulsing
- Seasonal
Ads run nonstop during the advertising period
Continuous
Ad expenditures are varied in some months, zero in other months
Flighting
While ad expenditures vary month-to-month, there’s always some level of advertising
Pulsing
Ads that only run during the season
Seasonal
What are the four buying influence roles of the strategic selling process?
- Economic buyers
- User buyers
- Technical buyers
- Coach
Describe the breakdown of sponsorships of the projected $15.5 billion spent by North American companies
68-72% on sports
10% on entertainment
9% on causes
4% on arts festivals, fairs, & annual events
3% on associations & membership organizations
Regarding sponsorship growth, how much was North American sponsorship spending projected to be in 2020, and how much was this an increase of since 2019?
Projected at $15.5 billion, an increase of 3.5% since 2019
- Marketers operate and unpredictable and rapidly changing environments, with many factors that are out of their control
- No one marketing strategy is more effective than another
- One that assumes an organization does not operate in isolation, but interacts with other systems 
Contingency framework