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Exams > Exam 1 Org Behavior > Flashcards

Exam 1 Org Behavior Flashcards

0
Q

What is organization?

A

A system of consciously coordinated activities or forces of two or more persons.

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1
Q

What does organizational behavior deal with?

A

How people act and react in organizations of all kinds.

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2
Q

What is the purpose of organizations?

A

To help achieve things/tasks collectively that we could not achieve alone.

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3
Q

Organizations help our goals reach further.

True or False?

A

True

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4
Q

What is organizational behavior?

A

A interdisciplinary field dedicated to better understanding and managing people at work.

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5
Q

Organizational behavior is research and application oriented.

True or false?

A

True

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6
Q

Why study organizational behavior?

A

To more efficiently manage, interact with, and motivate others.

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7
Q

Organizational behavior is a quick fix.

True or false?

A

False

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8
Q

What are knowledge workers?

A

Individuals who add value by using their brains rather than the sweat off their backs, are more important than ever in today’s global economy.

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9
Q

People individually and collectively, are the key to organizational success.

True or false?

A

True

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10
Q

What is human capital?

A

The productive potential of an individual’s knowledge, skills, and abilities.

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11
Q

What is social capital?

A

The productive potential resulting from strong relationships, good will, trust, and cooperative efforts.

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12
Q

Positive social interactions can affect cardio vascular health and immune system, in a positive way.

True or false?

A

True

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13
Q

What is the managerial context?

A

Getting things done with and through others.

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14
Q

What is management?

A

The process of working with and through others to achieve organizational objectives efficiently and ethically.

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15
Q

How many lessons does the Wilson managerial skills research yield?

A

Four

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16
Q

The quality of the employees’ jobs and the supportiveness matters most.

True or false?

A

True

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17
Q

Why do 40% of new management hires fail within their first 18 months?

A

Failure to build good relationships with peers and subordinates 82% of the time.

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18
Q

What is the contingency approach?

A

The use of management tools and techniques in a situationally appropriate manner; avoiding the one-best-way mentality.

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19
Q

What is diversity?

A

The host of individual differences that make us similar and different from each other.

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20
Q

How many layers of diversity are there?

A

Four

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21
Q

What is the center layer of diversity?

A

Personality

22
Q

What does personality represent?

A

A stable set of characteristics that is responsible for a persons identity.

23
Q

What does the internal dimension ( Surface Level) consist of?

A

Age, race, gender, sexual orientation, physical ability, and ethnicity.

24
Q

Are internal dimensions within out control?

A

No

25
Q

What do internal dimensions influence?

A

Attitudes, expectations, and assumptions about others.

26
Q

What do external dimensions (Secondary Level) consist of?

A

Geographic location, income, personal habits, recreational habits, religion, educational background, work experience, appearance, parental status, martial status.

27
Q

We have a greater ability to influence or control external dimensions.

True of false?

A

True

28
Q

What do organizational dimensions consist of?

A

Management status, union affiliation, work location, seniority, division, work field, functional level.

29
Q

When does discrimination occur?

A

Occurs when employment decisions about an individual are due to reasons not related to the job.

30
Q

What does affirmative action focus on?

A

Achieving equality of opportunity in an organization.

31
Q

Quotas are illegal.

True or false?

A

True

32
Q

Affirmative action requires companies to hire unqualified people.

True or false

A

False

33
Q

What is managing diversity?

A

Creating organizational changes that enable ll people to perform up the their maximum potential, and think outside the box.

34
Q

More diverse groups make more innovative products and are ultimately highly successful.

True or false

A

True

35
Q

More diverse groups are easier.

True or false?

A

False

36
Q

What percent of labor force are currently women?

A

48%

37
Q

What percent of men’s earnings went to women in 2008?

A

78%

38
Q

Women are more assertive and less absent in the work place?

True or False?

A

False

39
Q

Racial minorities are growing.

True or false?

A

True

40
Q

What type of programs are being created for women?

A

Mentoring programs, negotiating skills training.

42
Q

What is a glass ceiling?

A

Invisible barrier blocking women and minorities from top management positions.

43
Q

Glass ceilings cause women to be stuck in lower level jobs.

True or false?

A

True

44
Q

In 2010 women earned_____cents on the dollar relative to men’s earnings?

A

77Cents

45
Q

What percent of the labor force has a college degress?

A

28%

46
Q

What are college graduates lacking in relation to the work place?

A

Teamwork skills, critical thinking, and analytical reasoning.

47
Q

There are a shortage of which fields relative to college graduates?

A

Math, Science, and engineering.

48
Q

How many adult Americans are illeterate?

A

32 Million

49
Q

What is a generation?

A

All people born and living at about the same time.

50
Q

Generational values influence behavior at work.

True or false?

A

True

51
Q

Different generations can create conflicts at work, but make organizations more successful as well.

True or false?

A

True

52
Q

Which two generations currently make up the majority of the workforce?

A

Generations Y and X.

53
Q

for every 1 inexperianced worker, how many experianced workers leave the workforce?

A

2

54
Q

How are Generation Y and Boomers alike?

A

Odyssey, shared visiona dn values, work/life balance, rewards remix, kids in parent’s pockets eroding retirment

Exams (2 decks)

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