Exam 1: Lecture Questions Flashcards

1
Q

What role does the source play in the communication process?

A

The source starts communication, the person who encodes the message and translates it to the receiver.

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2
Q

What role does the receiver play in the communication process?

A

One who understand the message

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3
Q

What are the central postulates of human communication?

A
Process 
Systematic 
Interactional 
Intentional/Unintentional 
Functional
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4
Q

What is meant by saying that communication is a systemic process?

A

people interact through Symbols, to create interpret meaning.

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5
Q

Why do we communicate?

A

To achieve self identification and self- fulfillment

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6
Q

In what ways is communication process functional?

A

Allows us to change and adapt to change

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7
Q

What are the components of communication?

A
Context
Sender/Encoder
Message
Medium
Receiver/Decoder
Feedback
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8
Q

What is Encoding? What is Decoding ?

A

Encoding- the processes of transferring the information you want to communicate.

Decoding- taking the time to read a message,or listen carefully.

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9
Q

What is Meaning ?

A

What is meant by a word, text, or action.

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10
Q

Do meanings adhere in people or in messages?

A

Meaning are in People.

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11
Q

What is the main purpose of communication.

A

To exchange information, and achieve a common understanding.

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12
Q

What is five human characteristics make the accurate communication of meaning difficult?

A
  1. Need for psychology
  2. Self
  3. Assume that we clearly and accurate send and receive messages
  4. The complexity of the perceptual situation
  5. Failure to Consider the inference process
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13
Q

Why do we communicate?

A

To interact
Express
Entertain
Socialization

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14
Q

Name and define the two categories of signs.

A

Signals - somthing that refers to some other specific thing.

Symbol -Words, visual, images, gestures

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15
Q

Symbolic interactions rest on what ideas?

A
  1. Act towards things on the basis of meanings
  2. Social interaction meanings arise
  3. Modified through an interpreted process
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16
Q

What functions do symbols perform?

A
Allow us to define somthing 
Help us organize 
Stereotyping 
Evaluate 
Hypothetical thought 
      -Recognize alternatives 
      -Time bind
17
Q

Define listening

A

to perceive oral and nonverbal messages

18
Q

What are the implications of symbolic interaction?

A

All language is symbolic

19
Q

Define Understanding

A

reduction of uncertainty of an individual, brought about by the accurate process of messages.

20
Q

Define Information.

A

what we get from verbal and nonverbal messages

21
Q

Define selectivity.

A

degree to which you agree or reject stimuli

-Choose to expose ourselves to pay attention, remember, get messages from others

22
Q

What are the three features of symbols?

A

Arbitrary
Ambigious
Abstract

23
Q

What are the levels of meaning? define each.

A
  • Formal- dictionary, meaning
    - Affective- connotative, or personal, meaning
    - Functional- meaning comes from how something’s
24
Q

Name and define the forms of meaning.

A

· Enactive- understand something based on actions.
· Iconic- visual image
· Symbolic- label something.

25
Q

What is the psychology of communications

A

Readiness to respond to messages or cues in characteristic ways.

26
Q

Three Self-directed orientation of people engaged in communication tend to make each interaction what?

A

Unique, Integrated, Active

27
Q

What are the selective behaviors? How do they affect information processing ?

A
  • Selective attention- humans want psychological balance
  • Selective exposure- we choose not to expose ourselves to sources of information that disconfirm our values
  • Selective perception- we screen out bits of information that don’t fit
  • Selective retention- humans try to forget unwanted information
28
Q

What is a sign?

A

something that allows us to encounter objects, people, and situations correctly.

29
Q

What are the stages of the process of listening (SIER Model)

A

Sense, Interpret, Evaluate, Respond

30
Q

What are the barriers of effective listening?

A
·       Attitudes
·       Channel
·       Experience
·       Listening habits
·       Message itself is poorly constructed
·       Noise
·       Retention
·       Semantics- meanings we have for words
·       Selective behaviors
31
Q

What is accuracy?

A

the original message and the meaning intended by the source of the message.