Exam 1 Kahoot Flashcards
What product offering is the best example of a services offering?
Coffee shop
Restaurant
Car Wash
Grocery store
Car Wash
What best describes the difference between supply chain and operations management?
Supply chain is a sequence of activities across partners
Operations mgmt is a sequence of activities
One is internal and one is external
No difference
Supply chain is a sequence of activities across partners
What was not one of the 3 main business functions of an organization
discussed in chapter 1?
Marketing
Operations
Finance
Accounting
Accounting
What has a direct impact on increased revenue?
Order winner
Order management
Order qualifier
Order entry
Order winner
Why is it very important for companies to continue to innovate and get
better?
Competition is improving
Customers requires it
Globalization
Technology advancements
Competition is improving
What is considered a part of marketing?
Customers wants
Promotion
Price
Promotion
All of the above
All of the above
Of the choices below, what is most common reason companies fail?
Driven by stock price
Lack of synchronization of operations and sales strategies
Lack of Government support
Less focus on short-term results
Lack of synchronization of operations and sales strategies
What best relates to a department’s focus to partner with suppliers with short
lead-times?
Operational strategy
Functional strategy
Global strategy
Corporate strategy
Functional strategy
What is cosidered Yeti’s core competency
Packaging
Branding
Bottle Insulation
Outdoor equipment
Bottle Insulation
What is most important to implement a sustainable agile strategy?
Cost
Decoupling
Inventory investment
warehouse space
Decoupling
What is the value of a balanced scorecard approach?
Ensure compliance
Clarify vision and strategy
Motivate employees
Advance operations management
Clarify vision and strategy
What is one of the key skills a professional in operations does not need to
have to achieve success?
Process Focus
Ability to sell
Detail focused
Customer communication
Customer communication
What is not true regarding variation?
It always exists to a degree
It is of no value to manage
There are different types
It can be disruptive to operations
It is of no value to manage
What is the starting function in the SCOR model?
Source
Make
Plan
Return
Plan
What is the best skill to have of a supply chain manager?
Ability to resolve problems quickly
Negotiation skills
Financial acumen
Technology skills
Ability to resolve problems quickly
What generally falls into the “plan” area of SCOR
Forecasting
Supplier selection
Inventory Management
Inspection
Forecasting
What is a standard technique that companies due to control risk in their
supply chain?
Avoid
Reduce
Share
All of the above
All of the above
What is not a complexity of global supply chains?
Currency Fluctuation
Political instability
Nearshoring
Increase cost
Nearshoring
What is the last step in the purchasing cycle?
Monitor orders
Select a supplier
Receive orders
Place a PO
Receive orders
How can a company resolve the bullwhip effect?
More automation
Better communication
Local sourcing
Expediting
Better communication
How do you resolve bottlenecks?
Create multiple processes
Invest in people
Expand product offerings
Manage customers
Create multiple processes
What are types of capacity techniques?
Tracking
Leading
Hedging
All of above
All of above
What is most critical to product design?
Feasibility and customer value
Equipment
Cost
Competition
Feasibility and customer value
What is the best phase to optimize profits in the product life cycle?
Intro
Growth
Mature
Decline
Growth
What is a main driver to complicate a company’s supply chain?
Decrease volume
Increase variety
Decrease variety
Localize shipments
Increase variety
What is the goal for process layout design?
Increase spend
Decrease volume
Automate
Reduce cost
Reduce cost
Line balancing used when a company is looking to?
Outsource
Increase throughput
Reduce purchasing costing
Expand cycle time
Increase throughput
What do companies apply standard work?
Increase revenue
Expand learning curve
Stabilize defects
Consistent processes
Consistent processes
What is not a reason why product should be re-desgined?
Technology
Stakeholder perception
Cost or Availability
Competition
Stakeholder perception
What is a common area to help generate design improvement?
Supply chain
Research
Competitor
Finance
Finance
What is not a common challenge designers have to overcome to be
successful in product design?
Cost impact
Time to market
Political constraints
feasibility
Political constraints
What factor of SCOR is closely linked to supporting functions of supply
chains?
Plan
Make
Source
Enable
Enable
What phase of the circular hierarchy is best for the environment?
Reuse
Refuse
Recycle
Remanufacture
Refuse
What is an example of a product being updated with new components?
Refurbished
Repair
Recycle
Recover
Refurbished
What is the end goal of value analysis?
Improve quality
reduce cost
improve performance
Reduce cost and improve performance
Reduce cost and improve performance
What is not one of stages of the product or service life phases?
Intro
Growth
Scale
Decline
Scale
What direct value does the Kano model provide?
Balance the 3 categories of product quality
Advance customer excitement
Increase market share
Improve profit
Balance the 3 categories of product quality
Why is concurrent engineering difficult to adopt?
It requires a high investment
It requires early cross-functional coordination
It requires automation
It requires market intel
It requires early cross-functional coordination
