Exam 1 Kahoot Flashcards

1
Q

—What product offering is the best example of a services offering?

Coffee shop
Restaurant
Car Wash
Grocery store

A

Car Wash

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2
Q

What best describes the difference between supply chain and operations management?

Supply chain is a sequence of activities across partners

Operations mgmt is a sequence of activities

One is internal and one is external

No difference

A

Supply chain is a sequence of activities across partners

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3
Q

What was not one of the 3 main business functions of an organization
discussed in chapter 1?

Marketing
Operations
Finance
Accounting

A

Accounting

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4
Q

What has a direct impact on increased revenue?

Order winner
Order management
Order qualifier
Order entry

A

Order winner

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5
Q

Why is it very important for companies to continue to innovate and get
better?

Competition is improving
Customers requires it
Globalization
Technology advancements

A

Competition is improving

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6
Q

What is considered a part of marketing?

Customers wants
Promotion
Price
Promotion
All of the above

A

All of the above

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7
Q

Of the choices below, what is most common reason companies fail?

Driven by stock price
Lack of synchronization of operations and sales strategies
Lack of Government support
Less focus on short-term results

A

Lack of synchronization of operations and sales strategies

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8
Q

What best relates to a department’s focus to partner with suppliers with short
lead-times?

Operational strategy
Functional strategy
Global strategy
Corporate strategy

A

Functional strategy

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9
Q

What is cosidered Yeti’s core competency

Packaging
Branding
Bottle Insulation
Outdoor equipment

A

Bottle Insulation

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10
Q

What is most important to implement a sustainable agile strategy?

Cost
Decoupling
Inventory investment
warehouse space

A

Decoupling

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11
Q

What is the value of a balanced scorecard approach?

Ensure compliance
Clarify vision and strategy
Motivate employees
Advance operations management

A

Clarify vision and strategy

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12
Q

What is one of the key skills a professional in operations does not need to
have to achieve success?

Process Focus
Ability to sell
Detail focused
Customer communication

A

Customer communication

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13
Q

What is not true regarding variation?

It always exists to a degree
It is of no value to manage
There are different types
It can be disruptive to operations

A

It is of no value to manage

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14
Q

What is the starting function in the SCOR model?

Source
Make
Plan
Return

A

Plan

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15
Q

What is the best skill to have of a supply chain manager?

Ability to resolve problems quickly
Negotiation skills
Financial acumen
Technology skills

A

Ability to resolve problems quickly

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16
Q

What generally falls into the “plan” area of SCOR

Forecasting
Supplier selection
Inventory Management
Inspection

A

Forecasting

17
Q

What is a standard technique that companies due to control risk in their
supply chain?

Avoid
Reduce
Share
All of the above

A

All of the above

18
Q

What is not a complexity of global supply chains?

Currency Fluctuation
Political instability
Nearshoring
Increase cost

A

Nearshoring

19
Q

What is the last step in the purchasing cycle?

Monitor orders
Select a supplier
Receive orders
Place a PO

A

Receive orders

20
Q

How can a company resolve the bullwhip effect?

More automation
Better communication
Local sourcing
Expediting

A

Better communication

21
Q

How do you resolve bottlenecks?

Create multiple processes
Invest in people
Expand product offerings
Manage customers

A

Create multiple processes

22
Q

What are types of capacity techniques?

Tracking
Leading
Hedging
All of above

A

All of above

23
Q

What is most critical to product design?

Feasibility and customer value
Equipment
Cost
Competition

A

Feasibility and customer value

24
Q

What is the best phase to optimize profits in the product life cycle?

Intro
Growth
Mature
Decline

25
What is a main driver to complicate a company's supply chain? Decrease volume Increase variety Decrease variety Localize shipments
Increase variety
26
What is the goal for process layout design? Increase spend Decrease volume Automate Reduce cost
Reduce cost
27
Line balancing used when a company is looking to? Outsource Increase throughput Reduce purchasing costing Expand cycle time
Increase throughput
28
What do companies apply standard work? Increase revenue Expand learning curve Stabilize defects Consistent processes
Consistent processes
29
What is not a reason why product should be re-desgined? Technology Stakeholder perception Cost or Availability Competition
Stakeholder perception
30
What is a common area to help generate design improvement? Supply chain Research Competitor Finance
Finance
31
What is not a common challenge designers have to overcome to be successful in product design? Cost impact Time to market Political constraints feasibility
Political constraints
32
What factor of SCOR is closely linked to supporting functions of supply chains? Plan Make Source Enable
Enable
33
What phase of the circular hierarchy is best for the environment? Reuse Refuse Recycle Remanufacture
Refuse
34
What is an example of a product being updated with new components? Refurbished Repair Recycle Recover
Refurbished
35
What is the end goal of value analysis? Improve quality reduce cost improve performance Reduce cost and improve performance
Reduce cost and improve performance
36
What is not one of stages of the product or service life phases? Intro Growth Scale Decline
Scale
37
What direct value does the Kano model provide? Balance the 3 categories of product quality Advance customer excitement Increase market share Improve profit
Balance the 3 categories of product quality
38
Why is concurrent engineering difficult to adopt? It requires a high investment It requires early cross-functional coordination It requires automation It requires market intel
It requires early cross-functional coordination