Exam 1 Class Review Flashcards
How are public speaking and conversations different? Similar?
Different: PS is more prepared, formal than regular conversation. There is a clearly defines role between the speaker and the audience.
Similar: they both follow the 5 step method, just conversation is more of an informal version of it.
What are different kinds of noise audience members experience?
Internal and external
Define encoding
Turning your thoughts into a picture for the audience by using verbal and non verbal symbols.
When speaking, what are some good sources of feedback to help you know to adjust yourself to continue conveying the material successfully?
Nodding, murmuring, facial expressions
Decoding is…
A process done when we listen to something or someone to understand the full verbal and non verbal symbols in a message.
“Communication as interaction” models are…
Feedback- audiences responses to a speech.
Context- elements that effect a speech such as time, place, lighting.
“Communication as transaction” is…
Focuses on communication as a simultaneous process
Source/receiver receiver/source
What are various ways to build your confidence as a public speaker?
Be prepared, organized, not procrastinating etc.
What are ways you can better understand your nervousness?
Nervousness is your brain trying to help you
Your biology affects your psychology and vice versa
How does the NCA talk about and define ethical communication?
It is important to responsible thinking, decision making and the development of relationships within and across cultures, channels and media. It enhances human worth by fostering truthfulness, fairness, and respect for self and others.
What is free speech and how do speakers balance their right to free speech?
Being aware of their audience and the words and phrases they choose for a particular speech.
Name a few guidelines for ethical speaking.
If objective is to inform or persuade; ethical
If objective is to coerce or manipulate; unethical ex./ hitler
What is oral plagiarism?
Not orally citing a source while giving a speech.
What is information overload?
A lot of information at one time, overloading the brain with unknown information and fear that you will get lost or misinterpret the information.
How can speakers keep the audiences attention and promote good listening?
By effective listening:
Select (a message from several competing messages)
Attend (focus on it)
Understand (making sense of our experiences and sharing it with others)
Remember (ideas and information)
Respond (react with behavior to what you’ve heard)
How can audience members be better listeners, even when speakers do not hold their attention or have poor delivery?
Managing information overload, not being prejudice, managing receiver apprehension.
What is the difference between receiver apprehension and listener distraction?
Receiver apprehension is being fearful of the Information or feeling stupid as a listener while listener distraction is the internal/external distractions that happen while listening to a speech.
What are the different listening styles? How does the listening style affect the listening process?
People oriented- highly empathetic and seeking common ground with the person you’re listening to.
Action oriented- wants people to get to the point and listens for actions that need to be taken.
Content oriented- like information laced with facts and details, reject messages that lack support.
Time oriented- interested in saving time and getting essential ideas in brief sound bites.