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GLO-3101 > Exam 1 > Flashcards

Exam 1 Flashcards

1
Q

The ____ field includes the top skills employers look for new college graduates.

a. communications
b. project management
c. financial management
d. customer service

A

b. project management

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2
Q

Which of the following is not a potential advantage of using good project management?

a. shorter developpement time
b. higher worker moral
c. lower cost of capital
d. higher profit margins

A

c. lower cost of capital

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3
Q

A ____ is a temporary endeavor undertaken to create a unique product, service, or result.

a. program
b. process
c. project
d. portfolio

A

c. project

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4
Q

Which of the following is not an attribute of a project?

a. Projects are unique
b. Projects are developed using progressive elaboration
c. Projects have a primary customer or sponsor
d. Projects involve little uncertainty

A

d. Projects involve little uncertainty

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5
Q

____ is the application of knowledge, skills, tools and techniques to project activities to meet projet requirements.

a. Project management
b. Program management
c. Project portfolio management
d. Requirements management

A

a. Project management

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6
Q

Which of the following is not part of the triple constraint of project management?

a. meeting scope
b. meeting time goals
c. meeting communications goals
d. meeting cost goals

A

c. meeting communications goals

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7
Q

Project portfolio management addresses ____ goals of an organization, while project management addresses ____ goals.

a. strategic, tactical
b. tactical, strategic
c. internal, external
d. external, internal

A

a. strategic, tactical

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8
Q

Several application development projects done for the same functional group might best be managed as part of a ____.

a. portfolio
b. program
c. investment
d. collaborative

A

b. program

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9
Q

Which of the following is not true?

a. Most American companies have a project management office
b. You carn eran an advanced degree in project management from hundreds of colleges and universities
c. Employers are looking for project management skills in new graduates
d. Project management certification does not affect pay

A

d. Project management does not affect pay

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10
Q

What is the name of one of the popular certifications provided by the Project Management Institute?

a. Certified Project Manager (CPM)
b. Project Management Professional (PMP)
c. Project Management Expert (PME)
d. Project Management Mentor (PMM)

A

b. Project Management Professional (PMP)

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11
Q

Which of the following is not part of the three-sphere model for SYSTEM management?

a. business
b. information
c. technology
d. organization

A

b. information

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12
Q

Which of the four frames of organizations addresses how meetings are run, employee dress codes, and excepted work hours?

a. structural
b. human resources
c. political
d. symbolic

A

d. symbolic

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13
Q

Personnel in a ____ organizational structure often report to two or more bosses.

a. functional
b. project
c. matrix
d. hybrid

A

c. matrix

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14
Q

Project work is most successful in an organizational culture where all of the following characteristics are important except ____.

a. member identity
b. group emphasis
c. risk tolerance
d. control

A

d. control

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15
Q

A ____ is a product or service, such as a technical report, a training session, or hardware, produced or provided as part of a project.

a. deliverable
b. product
c. risk tolerance
d. tangible goal

A

a. deliverable

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16
Q

Which of the following statements is false?

a. An analysis project life cycle is a collection of project phases
b. A product lifecycle is the same as a project lifecycle
c. The waterfall approach is an example of a predictive life cycle model
d. Agile is an example of an adaptative life cycle model

A

b. A product lifecycle is the same as a project lifecycle

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17
Q

Which of the following terms describes a framework of the phases involved in developing information systems?

a. systems development life cycle
b. rapid application development
c. predictive life cycle
d. extreme programming

A

a. systems development life cycle

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18
Q

The nature of IT projects is different from the nature of projects in many other industries because they are very ____.

a. expensive
b. technical
c. diverse
d. challenging

A

c. diverse

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19
Q

What terms describes an organization’s acquisition of goods and services from an outside source in another country?

a. globalization
b. offshoring
c. exporting
d. global sourcing

A

b. offshoring

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20
Q

____ is the leading agile development method.

a. Extreme programming
b. Sprint
c. Kanban
d. Scrum

A

d. Scrum

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21
Q

A ____ is a series of actions directed toward a particular result.

a. goal
b. process
c. plan
d. project

A

b. process

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22
Q

____ processes include coordinating people and other resources to carry out project plans and create the products, services, or results of the project or phase.

a. Initiating
b. Planning
c. Executing
d. Monitoring and controlling
e. Closing

A

c. Exectuting

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23
Q

Which process group normally requires the most resources and time?

a. initiating
b. planning
c. executing
d. monitoring and controlling
e. closing

A

c. executing

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24
Q

What mwthodology was developped in the UK, defined 45 separate subprocesses, and organizes them into eight process groups?

a. Sis Sigma
b. RUP
c. PMBOK Guide
d. PRINCE2

A

d. PRINCE2

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25
Q

Which of the following outputs is often completed before initiating a project?

a. stakeholder register
b. business case
c. project charter
d. kick-off meeting

A

b. business case

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26
Q

A work breakdown structure, project schedule, and cost estimates are outputs of the ____ process.

a. initiating
b. planning
c. executing
d. monitoring and controlling
e. closing

A

b. planning

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27
Q

Initiating involves developing a project charter, which is part of the project ____ management knowledge area.

a. integration
b. scope
c. communications
d. risk

A

a. integration

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28
Q

____ involves measuring progress toward project objectives and taking correctives actions.

a. initiating
b. planning
c. executing
d. monitoring and controlling
e. closing

A

d. monitoring and controlling

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29
Q

Which of the following is not a typical reason that project teams would use a predictive approach versus an agile approach to managing a project?

a. The project has unclear up-front requirements
b. The project team is inexperienced and dispersed
c. Large risks are involved
d. The completion date is fairly rigid

A

a. The project has unclear up-front requirements

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30
Q

Many people use ____ to have a standard format for preparing various project management documents.

a. methodologies
b. templates
c. project managemenent softwares
d. standards

A

b. templates

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31
Q

Which of the following processes is not part of project integration management?

a. developing the project business case
b. developing the project charter
c. developing the project management plan
d. closing the project of phase

A

a. developing the project business case

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32
Q

What is the last step in the four-stage planning process for selecting IT projects?

a. IT strategy planning
b. business area analysis
c. mind mapping
d. resources allocation

A

d. resources allocation

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33
Q

Which of the following is not a best practice for new product development projects?

a. aligning projects and resources with business strategy
b. selecting projects that will take less than two years to provide feedback
c. focusing on customer needs in identifying projects
d. assigning project managers to lead projects

A

b. selecting projects that will take less than two years to provide feedback

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34
Q

A new government law requires an organization to report data in a new way. Which of the following categories would include a new information system project to provide this data?

a. problem
b. opportunity
c. directive
d. regulation

A

c. directive

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35
Q

If estimates for total discounted benefits for a project are 120 000$ and total discounted costs are 100 000$, what is the estimated return on investment (ROI)?

a. 20 000$
b. 120 000$
c. 20%
d. 120%

A

c. 20%

36
Q

A ____ is a document that formelly recognizes the existence of a project and provides direction on the project’s objectives and management.

a. project charter
b. contract
c. business case
d. project management plan (MOP)

A

a. project charter

37
Q

Which of the following items is not normally included in a project charter?

a. the name of the project manager
b. budget information
c. stakeholders signatures
d. a Gantt chart

A

d. a Gantt chart

38
Q

____ ensures that the description of the project’s products are correct and complete.

a. Configuration management
b. Integrated change control
c. Integration management
d. A change control board

A

a. Configuration management

39
Q

Which of the following is not a suggestion for performing integrated change control?

a. use good configuration management
b. minimize change
c. establish a formal change control system
d. view project management as a process of constant communication and negotiation

A

b. minimize change

40
Q

What tool and technique is used for all processes of project integration management?

a. project management software
b. templates
c. expert judgment
d. all of the above

A

c. expert judgment

41
Q

____ refer(s) to all the work involved in creating the products of the project and the processes used to create them.

a. Deliverables
b. Milestones
c. Scope
d. Product development

A

c. Scope

42
Q

Which tool or technique for collecting requirements is often the most expensive and time consuming?

a. interviews
b. focus groups
c. surveys
d. observation

A

a. interviews

43
Q

A ____ is a deliverable-oriented grouping of the work involved in a project that defines its total scope.

a. scope statement
b. WBS
c. WBS disctionnary
d. work package

A

b. WBS

44
Q

What approach to developing a WBS involves writing down or drawing ideas in a nonlinear format?

a. top-down
b. bottom-up
c. analogy
d. mind mapping

A

d. mind mapping

45
Q

Assume that you have a project with major categories called planning, analysis, design and testing. What level of the WBS would these items fall under?

a. 0
b. 1
c. 3
d. 4

A

c. 3

46
Q

Which of the following is not a best practice that can help in avoiding scope problems on IT projects?

a. Keep the score realistic
b. Use off-the-shelf hardware and software whenever possible
c. Follow good project management processes
d. Don’t involve too many users in scope management

A

d. Don’t involve too many users in scope management

47
Q

Why did McDonald’S terminate a large project after spending 170 million $ on it?

a. The company found a better technology
b. The company decided to outsource the work
c. The scope was too much to handle
d. The government requirement that prompted the project was repealed

A

c. The scope was too much to handle

48
Q

Scope ____ is often achieved by a costumer inspection and then sign-off on key deliverables.

a. acceptance
b. validation
c. completion
d. close-out

A

b. validation

49
Q

Which of the following is not a suggestion for improving user input?

a. Develop a good project selection process for IT projects
b. Have users on the project team
c. Co-locate users with developpers
d. Only have meeting as needed, not on a regular basis

A

d. Only have meeting as needed, not on a regular basis

50
Q

Project management software helps you develop a ____, which serves as a basis for creating Gantt charts, assigning resources, and allocating costs.

a. project plan
b. schedule
c. WBS
d. deliverable

A

c. schedule

51
Q

Which of the following processes involves determining the policies, procedures, and documentation that will be used for planning, executing, and controlling the project schedule?

a. planning schedule management
b. defining activitties
c. estimating activity resources
d. activity sequencing

A

a. planning schedule management

52
Q

Predecessors, successors, logical relationships, leads and lags, resource requirements, constraints, imposed dates, and assumptions are all examples of ____.

a. items in an activity list
b. items in a Gantt chart
c. milestones attributes
d. activity attributes

A

d. activity attributes

53
Q

As the project manager for a sotfware development project, you are helping to develop the project schedule. You decide that writting code for a system should not start unitl users sign off on the analysis work. What type of dependency is this?

a. technical
b. mandatory
c. discretionary
d. external

A

c. discretionary

54
Q

You cannot start editing a technical report until someone else completes the first draft. What type of dependency does this represent?

a. finish-to-start
b. start-to-start
c, finish-to-finish
d. start-to-finish

A

a. finish-to-start

55
Q

Which of the following statements is false?

a. A resources breakdown structure is a hierarchical structure that identifies the projects’s resources by category and type
b. Duration and effort are synonymous terms
c. A three-point estimate includes an optimistic, most likely, and pessimistic estimate
d. A Gantt chart is a common tool for displaying project schedule information

A

b. Duration and effort are synonymous terms

56
Q

What symbol on a Gantt chart represents a slipped milestone?

a. a black arrow
b. a white arrow
c. a black diamond
d. a white diamond

A

d. a white diamond

57
Q

What type of diagram shows planned and actual project schedule information?

a. a network diagram
b. a Gantt chart
c. a Tracking Gantt chart
d. a milestone chart

A

c. a Tracking Gantt chart

58
Q

____ is a network diagramming technique used to predict total project duration.

a. PERT
b. a Gantt chart
c. Critical path method
d. Crashing

A

c. Critial path method

59
Q

Which of the following statements is false?

a. Growing grass was on the critical path for a large theme park project.
b. The critical path is the series of activities that determine the earliest time by wich a project can be completed.
c. A forward pass through a project network diagram determines the early start and early finish dates for each activity.
d. Fast tracking is a technique for making cost and schedule trade-offs to obtain the greatest amount of schedule compression for the least incremental cost.

A

d. Fast tracking is a technique for making cost and schedule trade-offs to obtain the greatest amount of schedule compression for the least incremental cost.

60
Q

____ is a method of scheduling that considers limited resources when creating a project schedule and includes buffers to protect the project completion date.

a. Parkinson Law
b. Scrum
c. Critical path analysis
d. Critical chain scheduling

A

d. Critical chain scheduling

61
Q

Accountants usually define ____ as a resource sacrifice or foregone to achieve a specific objective.

a. money
b. liability
c. trade
d. cost

A

d. cost

62
Q

What is the main goal of project cost management?

a. to complete a project for as little cost as possible
b. to complete a project within an approved budget
c. to provide thruthful and accurate cost information on projects
d. to ensure that an organization’s money is used wisely

A

b. to complete a project within an approved budget

63
Q

Which of the following is not an output of the project cost management process called estimating costs, according to the PMBOK Guide?

a. activity cost estimates
b. a cost baseline
c. basis of estimates
d. project documents updates

A

b. a cost baseline

64
Q

If a company loses 5$ for every 100$ in revenue for a certain product, what is the profit marign for that product?

a. -5%
b. 5%
c. -5$
d. 5$

A

a. -5%

65
Q

____ reserves allow for future situations that are unpredectible.

a. Contingency
b. Financial
c. Management
d. Baseline

A

c. Management

66
Q

You are preparing a cost estimate for a building based on its location, purpose, number of square feet, and other characteristics. Whatcost-estimating technique are you using?

a. parametric
b. analogous
c. bottom-up
d. top-down

A

a. parametric

67
Q

____ involves allocating the project cost estimate to individual material resources or work items over time.

a. Reserve analysis
b. Life cycle costing
c. Project cost budgeting
d. Earned value analysis

A

c. Project cost budgetating

68
Q

____ is a project performance measurement technique that integrates scope, time and cost data.

a. Reserve analysis
b. Life cycle costing
c. Project cost budgeting
d. Earned value analysis

A

d. Earned value analysis

69
Q

If the actual cost for a WBS item is 1 500$ ans its earned value is 2 000$, what is its cost variance, and is it under or over budget?

a. The cost variance is -500$, which is over budget
b. The cost variance is -500$, which is under budget
c. The cost variance is 500$, which is over budget
d. The cost variance is 500$, which is under budget

A

d. The cost variance is 500$, which is under budget

70
Q

If a project is halfway completed, its schedule performance index is 110%, and its cost performance index is 95%, how is it progressing?

a. It is ahead of schedule and under budget
b. It is ahead of schedule and over budget
c. It is behind schedule and under budget
d. It is behind schedule and over budget

A

b. It is ahead of schedule and over budget

71
Q

Nommez les 10 facteurs de succès

A
  1. Implication de l’usager
  2. Chargé de projet avec du métier
  3. Support de la direction
  4. Estimés réalistes
  5. Besoins de bases “fixes”
  6. Portée précise (réduite…)
  7. Infrastructure logicielle “standard”
  8. Méthodologie en place
  9. Objectifs d’affaire précis
  10. Jalons définis, planification de projet, équipe compétence, et responsabilisation des participants
72
Q

Calculate the PERT weighted average considering the following workdays estimates.

  1. pessimistic time = 24 days
  2. average time = 14 days
  3. most likely time = 10 days
  4. optimistic time = 192 hours
  5. allowed time = 1 month
A

PERT = optimistic time + 4 * most likely time + pessimistic time
¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯
6
= 12

73
Q

Nommer 10 habiletés du chargé de projet

A
  1. Communication verbale
  2. Leadership
  3. Écoute
  4. RH
  5. Intégrité, éthique
  6. Inspirer confiance
  7. Gestion de conflits
  8. Capacité à bâtir des équipes
  9. Esprit critique, capacité à résoudre des équipes
  10. Comprendre et balancer les priorités
74
Q

Nommer les 9 domaines de GP

A

Gestion de …

Core:

  1. Qualité
  2. Scope (contenu)
  3. Coûts
  4. Temps

Facilitating:

  1. Risque
  2. Communications
  3. RH
  4. Approvisionnements

Knowledge:
9. Intégration

75
Q

Quels sont les 3 documents principaux de la gestion de projet?

A
  1. Charte
  2. Énoncé de contenu
  3. MOP
76
Q

Quels sont les processus clés de la gestion de projet?

Il y en a cinq

A
  1. Démarrage
  2. Planification
  3. Exécution
  4. Contrôle
  5. Clôture
77
Q

Nommer 5 modèles de cycle de vie prédictifs

A
  1. Waterfall
  2. Spirale
  3. Incremental
  4. Prototyping
  5. Rapid application development (RAD)
78
Q

Quelles sont les 3 structures organisationelles et quelle sont les différences entre elles?

A
  1. Functionnelle : par département, chef = CEO
  2. Project : Par project, chef = PM
  3. Matrix : Mix, chef = CEO et PM
79
Q

Quelle structure organisationnelle matricielle est la plus près de la structure fonctionnelle?

A

Faible

80
Q

Quelle structure organisationnelle matricielle est la plus près de la structure project?

A

Forte

81
Q

Define SWOT

A

Strenght
Weakness
Opportunities
Threat

82
Q

Quelles sont les grandes lignes contenues dans la charte?

Il y en a 8

A
  1. Définition du projet (brève)
  2. Objectifs ou justification
  3. Inclus dans la portée
  4. Exclus de la portée
  5. Les parties prenantes
  6. Hypothèses et contraintes
  7. Budget
  8. Échéancier
83
Q

Quelles sont les grandes lignes de l’énoncé de projet?

Il y en a 13

A
  1. Définition du projet (détaillée)
  2. Portée du projet
  3. Objectifs du projet
  4. Contexte du projet
  5. Hypothèses
  6. Contraintes
  7. Principaux risques
  8. Facteurs de succès
  9. Budget et coûts
  10. Modalités de facturation
  11. Critères de succès / d’acceptation / de satisfaction
  12. Échéancier
  13. Biens livrables
84
Q

Quelles sont les grandes lignes du MOP?

Il y en a 8

A

Plan de gestion du/de/des…

  1. contenu
  2. échéancier
  3. coûts
  4. qualité
  5. rh
  6. communications
  7. risques
  8. approvisionnements
85
Q

Quelles sont les grandes lignes de la rencontre de démarrage?

(Il y en a 15)

A

La charte +

  1. modalités de gestion
  2. qui fait quoi
86
Q

Qu’est-ce qu’une approche holistique?

Qu’est-ce qu’une vue systémique?

A

Avoir une vue globale de la réalisation des projets

GLO-3101 (2 decks)

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