Exam #1 Flashcards
Four principles of Ulrich & Smallwood’s article, “What is Leadership
Four principles
- Clarify why leadership matters: What are the outcomes of good leadership?
- Nail the basics: What must every leader know, do, and be?
- Create leadership brand: How do we develop leadership (not just leaders) from the outside/in?
- Ensure leadership sustainability: How do leaders make long term change really happen?
Five rules of the Leadership Code?
The Leadership Code
- Shape the future
- Make things happen
- Engage today’s talent
- Build the next generation
- Invest in yourself
Summarize the “Get My Way Behaviors” and our class discussion of feelings.
What do we do when things aren’t going the way we want? Helplessness, suffering, and anger follow.
Nobody can “make” you do or feel anything. You have to take responsibility for your own feelings. They are voluntary, caused by you, and are not shared. “If you don’t like what you are, then change what you do.”
Leadership Effectiveness Formula
L = F (L + GM + S) Leadership = function of the leader + group members + situational variables
What is Reinforcement Theory?
Skinner’s operant conditioning model. Stimulant > response > reinforcement > behavior
Based around Skinner’s operant conditioning model
Behavior can be changed by altering the significant reinforces, but it is unlikely to last over time without the person integrating the dynamic into their own conscious awareness
Significance of reinforcer to target person and timing of its delivery are critical to enhancing predictability of the behavioral outcome
Life is a constant series of internal and external dialogues within ourselves and between ourselves and others. The nature of these dialogues is directly related to our self concept.
What is Transactional Analysis?
What are Covey’s 8 habits?
- Be Proactive; take charge of your life
- Begin with the end in mind; always know where you want to end up
- Put first things first; keep your priorities straight and operational
- Think win/win; seek for consensus through productive collaboration in your problem solving
- Seek first to understand and then to be understood
- Synergize; the whole is greater than the sum of its parts
- Sharpen the saw; constantly be renewing yourself
- Look for that inner core that drives who you really are and help others find their own theme in themselves
Self-awareness, self-regulation, motivation, empathy, social skill
What are the basic principles of Goleman’s Emotional Intelligence?
“The servant-leader is servant first…It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first, perhaps because of the need to assuage an unusual power drive or to acquire material possessions…A servant-leader focuses primarily on the growth and well-being of people and the communities to which they belong (Greenleaf).”
What is Servant Leadership?
Growth is all about identifying and leveraging one’s “signature” strengths rather than focus solely on developmental weaknesses. Individuals are consciously placed in organizations where they can magnify these strengths and, therefore, flourish. POS explores the side of human behavior that is most elusive and, therefore, is often left to languish.
What is Cameron’s Positive Organizational Scholarship?
Business success will never compensate for personal failure. Building people and making a difference in their lives should guide our every action. Apply “disruptive technology” to our personal lives.
What is Disruptive Leadership (a.k.a. Disruptive Innovation)?
To behaviorally anchor a leadership trait is to define it in an observable way. What does the trait do?
What does it mean to behaviorally anchor a leadership trait?
What is the MBTI, its basic preferences, and the main characteristics of the 16 types?
The MBTI is one of the most widely used personality tests in the workplace. It is an indicator of preferences rather than skills and is a way of describing a person in a non-judgmental way.
Extraversion vs Introversion: Where do I focus my attention and where do I get my energy
Sensing vs iNtuition: How do I acquire and process info/data?
Thinking vs Feeling: How do I go about making my decisions?
Judging vs Perceiving: How do I orient myself to my everyday environment?
According to the slides and our discussions in class, what do extroverts need to understand about introverts and vise versa? S’s and N’s? T’s and F’s? J’s and P’s? Again, knowing the definitions of the preferences will provide you with some intuition when considering the assumptions one type makes about another.
E’s need to understand that I’s need - time to digest information - to have their ideas drawn out - to be let into the conversation I’s need to understand that E’s need - to be allowed to think outloud - to get reactions from others - to build their ideas through verbal dialogue N’s need S’s to help them - bring up pertinent facts - to apply experience to problems - to have patiences - to notice what needs attention now T’s need F’s to help them - to persuade and conciliate - to forecast feelings - to teach and sell - to arouse enthusiasm F’s need T’s to help them - organise and analyse - find flaws in advance - to hold to a policy - to stand firm J’s need p’s to help them - be flexible - listen for new information - to provide options P’s need J’s to help them - to plan ahead - to set deadlines - to make decisions
What does FIRO-B stand for? What are the 3 fundamental interpersonal needs?
Fundamental Interpersonal Relationship Orientation
- Inclusion - recognition, participation, contact with others, belonging
- Control - concerns influence, responsibility, decision making, leadership
- Affection - openness, closeness, personal warmth, sensitivity
