Exam 1 Flashcards
What are Moral Emotions & Ethical Double-Standard?
Moral Emotions: activated by perceptions of moral implications, not learned, reactions differ from other emotions
Ethical Double-Standard: stronger reaction toward perceived members of out-group; more lenient towards in-group
Emotion vs Mood
Emotions:
- Intense
- Discrete
- Identifiable cause or source
Moods:
- More pervasive
- Longer Less intense
- Cause may not be identifiable
Outcomes of Job Satisfaction
Job performance
- Happy workers are more productive
- Organizational citizenship
- Customer Satisfaction
- Life Satisfaction (decreases with unemployment)
Predictors of Job Satisfaction
- Nature of work: training (growth), variety, independence, & control —> job security
- Social factors: interdependence, feedback, social support, & interaction
- Personality: positive core self-evaluation
- Opportunity for promotion
3 components of an Attitude
- Subjective
- Affective
- Evaluation
How do you promote DEI (Diversity, Equity, Inclusion)?
- Identify & ameliorate effects or privileges, advantages, & disadvantages for equal access
- Promote inclusion by involving all workers in decision-making
- Recruit diverse employees (i.e. job ad wording)
What are Fault Lines (Perceived Divisions)
- Tasks that fit specific subgroups (cross-cut roles)
- Establish inclusive environments, pro-diversity, & open-mindedness group norms
Ways to promote group functioning in diverse groups
- Focus on shared deep-level characteristics
- Focus on task or mission (especially if deep-level shared characteristics are lacking)
- Group learning or cross-cut roles (employees work in new roles)
- Emphasize value of functional diversity (different skill sets) (everyone brings different skills to the table)
- Address potential fault lines
Similarities & Differences in System Justification & In-Group Favoritism
- Similarities: operate implicitly, reinforce status-quo
- Differences:
— SJ: defense mechanism to reduce cognitive dissonance
— IGF: boost self-esteem
Explain System Justification & its impacts
- Motivation to defend & justify prevailing social, economic, & political arrangements that provide advantages to some group members over others
- Perceived low personal control, inescapability, & dependence on system increase likelihood
Stereotyping Threat
- Perceived risk of confirming a negative stereotype
- Concerns about others’ perceptions
- Concerns about reflecting on group
- Increases likelihood of confirming stereotype
What is BIRGing
- BIRG = Basking in Reflected Glory Self-esteem is linked to group membership
Difference between In-Group & Out-Group
- In-Group: group to which an individual belongs
- Out-Group: group to which an individual doesn’t belong
What does Social Identity Theory involve?
- In-Group
- Out-Group
What is social categorization?
- Cognitive process, grouping people together based on shared characteristics
4 Theoretical Perspectives
- Social Categorization
- System Justification
- Social Dominance
- Intersectionality
2 types of discrimination at the organizational level
- Disparate impact: employee practices have a discriminatory effect on a legally protected group of people
- Disparate treatment: employee practices have an intentional discriminatory effect on a legally protected group of people
What is Discrimination?
- Behaviors that create, maintain, or reinforce some groups’ advantages over other groups
What is Prejudice? Give Examples
- Negative attitude a group or members that maintains a hierarchy between that group & other groups (ex. Sexism, Racism, Ableism, Ageism) (can be implicit or explicit)
