Exam 1 Flashcards

1
Q

Definition of Projects

A

Projects are temporary endeavors with a start and end date, aimed at achieving unique objectives. They differ from ongoing operations, which are repetitive and continuous.

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2
Q

Key Properties of a Project

A

Defined goal - A project has a specific objective.

Temporary - Projects have a beginning and an end.

Unique - Each project is different from routine tasks.

Complexity - Projects involve various tasks that require coordination.

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3
Q

Difference Between Project Management & Process-Oriented Business Functions

A

Project Management: Focuses on unique tasks with a clear end date, often involving uncertainty and requiring coordination among diverse teams.

Traditional Business Functions: Focus on ongoing, repetitive processes like manufacturing or retail operations. These are streamlined for efficiency and rely on continuous cycles rather than one-off activities.

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4
Q

Stakeholder Management

A

Involves identifying and managing individuals, groups, or organizations that can affect or are affected by the project. Effective stakeholder management ensures that their needs and expectations are met.

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5
Q

Organizational Structure

A

Defines how responsibilities are distributed in an organization. It can either hinder or support project efficiency.

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6
Q

Forms of Organizational Structure

A

Functional: Departments are based on functions (e.g., marketing, finance).

Matrix: Employees report to both functional managers and project managers.

Projectized: Teams are structured around projects, with project managers holding significant authority.

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7
Q

Organizational Culture

A

Refers to the shared values, beliefs, and behaviors within an organization that shape how work is conducted. A strong culture supports project success by aligning employees toward common goals.

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8
Q

Six Criteria for a Useful Project Selection/Screening Model:

A

Realism: The model should reflect the reality of the project environment.

Capability: It should compare projects across different environments.

Flexibility: It should adapt to changes.

Ease of Use: Simplicity is key for practical use.

Cost-effectiveness: The model should not be overly expensive.

Comparability: It should allow comparison across multiple projects.

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9
Q

Checklists and Scoring Models:

A

Checklists: A simple method that helps in evaluating projects based on yes/no questions.

Scoring Models: Assign weights to different criteria and score projects accordingly, providing a numerical value for comparison.

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10
Q

Leaders vs. Managers

A

Leaders: Inspire and motivate the team towards the vision.

Managers: Focus on day-to-day tasks, ensuring objectives are met.

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11
Q

How the Project Manager Leads:

A

Task Behavior: Focus on achieving objectives.

Group Maintenance Behavior: Managing team dynamics and ensuring cohesion.

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12
Q

Traits of Effective Project Leaders:

A

Communication, empathy, integrity, adaptability, and decisiveness.

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13
Q

The Challenge of Managing International Projects:

A

Challenges include dealing with cultural differences, time zone variations, and legal regulations in multiple countries.

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14
Q

Key elements of Scope Management

A

Project Charter: Defines project objectives and key stakeholders.

Work Breakdown Structure (WBS): A hierarchical decomposition of the total scope of work.

Work Package: The smallest unit of work in the WBS.

Organizational Breakdown Structure (OBS): Shows who is responsible for different parts of the project.

Responsibility Assignment Matrix (RAM): Clarifies team roles and responsibilities.

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15
Q

Configuration Management:

A

Controls changes to project documents, plans, and deliverables.

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16
Q

Project Closeout:

A

The formal process of completing all project activities and finalizing documentation.

17
Q

Steps in Project Team Building:

A

Forming: Bringing the team together.

Storming: Addressing conflicts and power struggles.

Norming: Establishing rules and responsibilities.

Performing: Efficient and productive team operation.

Adjourning: Dissolution of the team after project completion.

18
Q

Characteristics of Effective Project Teams:

A

Clear goals, defined roles, good communication, mutual trust, and a collaborative environment.

19
Q

Reasons Why Teams Fail:

A

Poor communication, unclear goals, lack of accountability, and conflicts.

20
Q

Four stage process to Risk Management

A

Risk Identification: Recognizing potential risks to the project.

Risk Breakdown Structures (RBS): A hierarchical representation of risks.

Analysis of Probability and Consequences: Evaluating the likelihood and impact of risks.

Risk Mitigation Strategies: Developing plans to reduce the likelihood or impact of risks.

21
Q

Integrated Approach to Risk Management:

A

Embedding risk management in every phase of the project lifecycle ensures proactive identification and resolution of risks.

22
Q

Problems in Risk Management:

A

Failure to identify risks early, inadequate risk mitigation, and underestimating potential consequences.