exam 1 Flashcards
What is informational counseling?
information given to the patient about hearing loss, related restrictions and recommended steps for management
How much info do patients forget from appointments?
40-80% and remember 1/2 of that incorrectly
What are examples of information provided in an informational counseling session?
nature and degree of HL, listening device technology, relevant steps of plan, services/resources available
What is explicit organization?
clinician specifies the topics that will be covered and announces each one before talking
What is personal adjustment counseling?
focuses on the acceptance of hearing loss
What are the five stages of grief?
-Denial
-Anger
-Depression
-Bargaining
-Acceptance
What are the goals of personal adjustment counseling?
management of communication difficulties, decreased stress related issues, increased self motivation
Less ________, more ____________ in personal adjustment counseling
talking, listening
What is communication mismatch?
Giving someone info when they wanted an emotional response
What is the Cognitive Behavioral approach to counseling?
relies on intellectual means for addressing problems related to hearing loss, faulty thought processes are assumed to underlie emotional responses. Combo of intellectual and behavioral therapy
What is the fully behavioral approach to counseling?
helps identify and help change potentially self-destructive or unhealthy behaviors
What is the affective approach to counseling?
centers on feelings and fostering emotional adjustment to HL, creates an empathetic, accepting environment in which patient can evaluate self-concepts and their reactions to HL
What is motivational interviewing?
a style of interaction that facilitates client’s readiness to change and compliance with therapy participation
What is the Stages of Change model?
an integrative model of intentional behavior change
What are the 6 stages for the stages of change model?
precontemplation, contemplation, preparation, action, maintenance, termination
What is the precontemplation stage?
they typically don’t see the solution because they can’t see the problem, resist change, denial and avoidance are common, feel situation is hopeless
What is the contemplation stage?
begin to acknowledge and understand problem, seek solutions, fear of failure holds them back, transition to next stage marked by focus on solution