Exam 1

Question 1

Nondirective Interview

Answer 1

A selection interview in which the interviewer has great discretion in choosing questions to ask each candidate.

Question 2

Structured Interview

Answer 2

A selection interview that consists of a predetermined set of questions for the interviewer to ask.

Question 3

Situational Interview

Answer 3

A structured interview in which the interviewer describes a situation likely to arise on the job, then asks the candidate what he or she would do in that situation.

Question 4

Forecasting

Answer 4

The first step in the human resource planning process. The main goal is to predict labor shortages or surpluses in specific areas of an organization.​

Question 5

Compressed Workweek

Answer 5

A form of a flexible work schedule where employees work 10 hours a day for 4 days a week, while other employees work 8 hours a day for 5 days a week.

Question 6

Realistic Job Preview

Answer 6

Background information about a job’s positive and negative qualities.

Question 7

The concept of “human resource management” implies that…

Answer 7

Employees are resources of the employer.

Question 8

Job Analysis

Answer 8

The process of getting detailed information about jobs.

Question 9

Job Description

Answer 9

A list of tasks, duties, and responsibilities (TDRs) that a particular job entails.

Question 10

Job Specifications

Answer 10

A list of knowledge, skills, abilities, and other characteristics (KSAOs) that an individual must have to perform a particular job.

Question 11

Job Design

Answer 11

The process of defining how work will be performed and what tasks will be required in a given job.

Question 12

Selection

Answer 12

The process by which an organization attempts to identify applicants with the necessary knowledge, skills, abilities, and other characteristics that will help the organization achieve its goals.

Question 13

Quid Pro Quo Harrassment

Answer 13

Sexual harassment in which a harasser offers to exchange something of value for sexual favors.

Question 14

Equal Pay Act of 1964

Answer 14

Requires that organizations provide the same pay to men and women who are doing equal work.

Question 15

Age Discrimination and Employment Act

Answer 15

Prohibits discrimination against employees 40 years of age or older.

Question 16

Pregnancy Discrimination Act

Answer 16

Protects pregnant women from discrimination in the workplace. The law requires that the pregnant woman be treated like any other employee in the workplace.

Question 17

Executive Order 11478

Answer 17

Required the federal government to base all employment policies and decisions on merit and fitness, specifying that race, color, sex, national origin and religion should not be considered.

Question 18

Office of Federal Contract Compliance Procedures (OFCCP)

Answer 18

Responsible for enforcing the executive orders that cover companies doing business with the federal government.

Question 19

Disparate Treatment Discrimination

Answer 19

When individuals in similar situations are treated differently based on the individual’s race, color, religion, sex, national origin, age, or disability status.

Question 20

Bona Fide Occupational Qualification (BFOQ)

Answer 20

A condition such as race, sex, or other personal characteristics legitimately affects a person’s ability to perform the job and therefore can be used as a legal requirement for selection

Question 21

Uniformed Services Employment & Reemployment Rights Act (USERRA) of 1994

Answer 21

Under this law, employers must reemploy workers who left jobs to fulfill military duties for up to five years.

Question 22

Fleishman Job Analysis System

Answer 22

A job analysis technique that asks subject-matter experts to evaluate a job in terms of the abilities required to perform the job.

Question 23

Job Design

Answer 23

The process of defining how work will be performed and what tasks will be required in a given job.

Question 24

Job Enlargement

Answer 24

Broadening the types of tasks performed in a job. The objective of job enlargement is to make jobs less repetitive and more interesting.

Question 25

Job Enrichment

Answer 25

Empowering workers by adding more decision-making authority to jobs

Question 26

Job Rotation

Answer 26

Enlarging jobs by moving employees among several different jobs.

Question 27

Transitional Matrix

Answer 27

A chart that lists job categories held in one period and shows the proportion of employees in each of those job categories in a future period.

Question 28

Performance Management

Answer 28

The process through which managers ensure that employees’ activities and outputs contribute to the organization’s goals.

Question 29

Immigration Reform and Control Act of 1986

Answer 29

A federal law that requires employers to verify and maintain records on applicants’ legal rights to work in the United States.

Question 30

Employment At Will

Answer 30

States that if there is no specific employment contract saying otherwise, the employer or employee may end an employment relationship at any time, regardless of cause.