Exam 1

Question 1

Capital

Answer 1

Capital includes cash, valuables or goods used to generate income for a business.

Question 2

Human Capital

Answer 2

The skills and abilities of employees, which ultimately make a business successful.

Question 3

human resource management (HRM)

Answer 3

The process of employing people, training them, compensating, developing policies relating to the workplace, and development of strategies to retain employees.

Question 4

Staffing

Answer 4

The entire hiring process from the first step of posting a job to the actual hiring an
employee.

Question 5

Compensation

Answer 5

Anything employees receive for their work. It can include pay, benefits, vacation time, and sick leave.

Question 6

Retention

Answer 6

The process and strategies of keeping and motivating employees to stay with the organization.

Question 7

External Factor

Answer 7

Anything over which the company has no direct control; it could positively or negatively impact human resources.

Question 8

flexible work schedules

Answer 8

A policy that allows employees to set their own schedules to work around family and personal needs.

Question 9

Telecommuting

Answer 9

Allows employees to work from home or a remote location for a specified period of time, such as one day per week

Question 10

cafeteria plans

Answer 10

A type of benefits plan that gives all employees a minimum level of benefits, and a set amount the employee can spend on flexible benefits, such as additional healthcare or vacation time.

Question 11

Turnover

Answer 11

Replacement of employees who are fired or quit. The term is normally expressed as a percentage: the ratio of the number of workers that had to be replaced in a given period to the average number of workers at the organization.

Question 12

Offshoring

Answer 12

Moving jobs overseas in order to contain costs.

Question 13

Virtual organization

Answer 13

An organization that does not have a physical office; rather, employees use technology and do their job from home or the location of their choice.

Question 14

Cyberloafing

Answer 14

Using a work computer for personal reasons, resulting in lost productivity.

Question 15

Code of Ethics

Answer 15

A document that explains the expected ethical behavior of employees.

Question 16

Sustainability

Answer 16

refers to the concept of implementing policies and procedures to help environmental protection, social responsibility, and implementing practices that contribute to the overall economic contribution of the organization.

Question 17

Furlough

Answer 17

Refers to the temporary layoff of a worker, in which the worker will likely go back to work after the crisis

Question 18

Human Resource Strategy

Answer 18

An elaborate and systematic plan of action developed by the human resources department.

Question 19

HRM strategic plan

Answer 19

A written document that consists of the major objectives the organization wants to achieve.

Question 20

HR Plan

Answer 20

Detailed, written plan to ensure the strategic plan is achieved.

Question 21

Organizational Life Cycle

Answer 21

Refers to the introduction, growth, maturity, and decline of the organization, which can vary over time. A different HRM strategy is needed, depending on the organizational life cycle the company is experiencing.

Question 22

Staffing Plan

Answer 22

A detailed document that synthesizes information to determine how many people should be hired, when they should be hired, and what skills they should have.

Question 23

Head hunter

Answer 23

A person who specializes in matching jobs with people and usually works only with high-level positions.

Question 24

Company Culture

Answer 24

The organization’s way of doing things.

Question 25

Performance appraisal

Answer 25

A method by which job performance is measured.

Question 26

Recruitment

Answer 26

A process that provides the organization with a pool of qualified job candidates from which to choose

Question 27

Internal Candidate

Answer 27

Someone who applies for a position within the company who is already working for the company.

Question 28

bidding systems

Answer 28

A system or a process in which job advertisements may be posted internally through a predetermined method so all employees have access to them.

Question 29

job analysis

Answer 29

job analysis - A formal system developed to determine the tasks people actually perform in their jobs

Question 30

Job Design

Answer 30

Refers to how a job can be modified or changed to be more effective, for example, changing tasks as new technology becomes available.

Question 31

Job Description

Answer 31

A list of tasks, duties, and responsibilities of a job

Question 32

Immigration Reform and Control Act (ICRA)

Answer 32

A law adopted by Congress in 1986 that requires employers to attest to their employee’s immigration status.

Question 32

job specifications

Answer 32

The skills and abilities the person must have to perform the job.

Question 33

disparate impact

Answer 33

When an organization discriminates through the use of a process, affecting a protected group as a whole, rather than consciously intending to discriminate.

Question 34

disparate treatment

Answer 34

When one person is intentionally treated differently than another, not necessarily impacting the larger protected group as a whole, as in disparate impact.

Question 35

résumé parsing

Answer 35

Software that searches for keywords in resumes.

Question 36

nepotism

Answer 36

A preference for hiring relatives of current employees.

Question 37

employee referral program (ERP)

Answer 37

A type of recruitment strategy that involves a planned program to access current employee referrals.

Question 38

Yield Ratio

Answer 38

The percentage of applicants from one source who make it to the next stage in the selection process.

Question 39

Selection Process

Answer 39

the steps involved in choosing people who have the right qualifications to fill a current or future job opening

Question 40

talent acquisition software

Answer 40

A type of software that assists the recruiting and selection function in HR.

Question 41

KSAOs

Answer 41

Knowledge, skills, abilities, and other personal characteristics that make a person successful on the job.

Question 42

talent management system

Answer 42

An HR system that allows for tracking of many HR functions, such as talent acquistion, performance management, compensation management, and others.

Question 43

validity

Answer 43

How useful a tool is to measure a person’s attributes for a specific job opening.

Question 44

biographical information blanks (BIBs)

Answer 44

A series of questions about a person’s history that may have shaped their behavior.

Question 45

weighted application form

Answer 45

Involves selecting an employee characteristic to be measured and then identifying which questions on the application predict the desired behavior. Then scores are assigned to each predictor.

Question 46

Reliability

Answer 46

the degree in which selection techniques yield similar data over time

Question 47

external candidate

Answer 47

someone who works outside the organization

Question 48

unstructured interview

Answer 48

type of interview in which questions are changed to match the specific applicant.

Question 49

structured interview

Answer 49

interview with set of standardized questions based on the job analysis, not on the individual candidate’s resume

Question 50

situational interview

Answer 50

interview style which the candidate is given a sample situation and asked how they might deal with the situation.

Question 51

behavior description interview

Answer 51

A type of interview in which the candidate is asked questions about what they actually did in a variety of given situations.