Exam 1 Flashcards

1
Q

These are used to process the daily activities of an organization such as its sales, receipts, cash deposits and it’s flow of materials in a factory.

A

Transaction Processing Systems

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2
Q

This is a service provided by the Internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in a page format on the Internet.

A

World Wide Web (WWW)

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3
Q

The goal of these are to get the right amount of products for their source to their point of consumption in the least amount of time and at the lowest cost.

A

Supply Chain Management Systems

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4
Q

These refer to the set of logically related tasks and behaviors that organizations develop over time to produce specific business results and the unique manner in which these activities are organized and coordinated.

A

Business Processes

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5
Q

In this, nearly all of the organization’s significant business relationships with its customers, suppliers, and employees are digitally enabled and mediated.

A

Digital firm

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6
Q

These are those items required to derive value from a primary investment. For instance, to realize value from automobiles the primary investment must be highways.

A

Complementary Assets

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7
Q

The process of buying and selling items on the Internet.

A

Electronic Commerce

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8
Q

These are used by managers and include display screens of charts and graphs that show show key performance indicators of an organization.

A

Digital Dashboard(s)

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9
Q

This consists of all the hardware and software that a firm needs to use in order to achieve its business objectives.

A

Information Technology (IT)

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10
Q

An example of this is Google Drive

A

Cyberlocker(s)

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11
Q

These are used to support non-routine decision-making activities and primarily focus on problems that are unique and rapidly changing.

A

Decision-Support Systems

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12
Q

These are used to help firms manage their relationship with their customers.

A

Customer Relationship Management Systems

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13
Q

These attempts to seamlessly integrate all the business processes and various departments within an organization.

A

Enterprise System

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14
Q

This information system provides reports on organizational performance to help middle management monitor and control the business.

A

Management Information Systems (MIS)

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15
Q

This is the combination of raw data that managers use to make informed decisions.

A

Business Intelligence

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16
Q

With this, optimal organizational performance is achieved by jointly optimizing both the social and technical systems used in production.

A

Sociotechinical View

17
Q

Each organization has a unique _____, or fundamental ways, values and assumptions of doing things.

A

Culture

18
Q

These refer to the raw facts representing information in organizations.

A

Data