Exam 1 Flashcards
The idea that harm is caused by a series of systemic failures in the presence of hazards
The Swiss Cheese Model
What are the two different classifications of errors?
Latent and Active
What are latent errors and some examples?
defects in the design and organization of processes and system.
example: administration decisions, poor equipment, inadequate training
What are active errors and some examples?
considered human errors; errors that are seen and felt immediately
medication error, pushing wrong button, operating on wrong body part
What is an unsafe act and what are the two categories they are classified as?
an error or violation committed in the presence of a potential hazard
violations and errors
What is it called when a person deliberately deviates from the known rules?
Violations
What is an error and what are the 3 categories of errors?
an act or decision that was not deliberate or intended
slips- observable error of execution
lapses- unobservable mental error
mistakes- error in decision making or incorrect planning
What are events that are the result of criminal acts, patient abuse, alcohol or substance abuse on behalf of the provider, or acts defined by the organization as being intentionally or deliberately unsafe?
Blameworthy events
What is it called when unintended physical injury resulting from or contributed to by medical care that requires additional monitoring, treatment, or hospitalization, or that results in death?
Harm
What are the 3 types of health-care harm?
Errors of commission- something the providers did that resulting in harm
psychological harm
financial harm
What is an established science that uses disciplines such as anatomy, physiology, physics, and biomechanics to understand how people perform under different circumstances?
Human Factors Engineering
What two distinct cognitive processing are associated with errors?
controlled thinking
automatic thinking
What type of thinking is when we consciously, often slowly, solve problems and make decisions?
controlled thinking
errors of planning and knowledge-based
What type of thinking is rapid, effortless thought, during which we are vulnerable?
Automatic thinking
errors of execution or memory storage
skill-based
What are simplified thought processes based on patterns and passed experiences?
Heuristics
What are Internal (Endogenous) causes of error and some examples of them?
factors related to the individual as opposed to the environment that include both psychological and physiological states
limited memory capacity, fatigue, stress, hunger, illness, language limitations
What are external (Exogenous) causes of error and some examples of them?
factors related to the individuals environment
noise, heat, light, long work schedule, inadequate training, poorly designed rules and procedures
Examples of ways that tech companies and administrators reduce errors within a work place. (8 examples)
- Simplify- reduces complexity
- Standardize- reduces variation
- Create checklists- Surgical Safety checklist
- Use redundancies.
- Avoid reliance on memory.
- Take advantage of habits and patterns.
- Promote effective team functioning.
- Automate carefully.
What is the state of being checked, restricted, or compelled to avoid or preform some action?
constraint
Example: reduced staff, lack of time
What is like constraints, but they make it impossible to do a task incorrectly. They create a hard stop that you cannot pass unless you change your actions?
Forcing Functions
Example: use of special luer locks for syringes and indwelling lines that have to be matched before fluid can be infused
What is social redundancy?
when one person checks the work of another
high alert meds need a 2nd nurse check, etc.
What is the idea that tech companies should make their products user friendly?
user-centered design
What are the 5 main sections in the ADN policy?
- Professional Standards
- Academic Standards
- General Operational Policy Standards
- Impaired Student Nurse Policy
- Student Conduct, Discipline, and Due Process at Polk State College
The attendance policy, cellphone and smart watch policy, and return to lab policy fall under what category under the ADN manual?
General Operational
What are some examples of violations of professional standards?
breach of confidentiality, misuse of drugs, mistreating a patient, discrimination, abusive/foul language, bad attitudes, cheating/lying.
What is the ADN policy?
Requirements, guidelines, policies, and expectations for associate degree nursing students
What is Florence Nightingale famous for?
known as the founder of modern nursing
also known for making hospitals cleaner and safer (infection prevention/infection control)
Who was Lieutenant Edward Lyon and what was he famous for?
very first male nurse to be commissioned in the army nurse corps
Who was Mary Eliza Mahoney?
first African American to study and work professionally as a nurse in the United States
Who was Clarissa Barton?
founded the American Red Cross
What are the 6 competencies of Quality and Safety Education for Nurses (QSEN)?
- Patient Centered Care
- Teamwork and Collaboration
- Evidence Based Practice
- Quality Improvement
- Safety
- Informatics
What are the 4 professional responsibilities as a nurse?
- Advocacy
- Educator
- Manager and Coordinator
- Caregiver
What is the RN allowed to delegate? What are the 3 things they CANNOT delegate?
they can delegate the TASK ONLY
CANNOT delegate assessments, teaching, or monitoring
What are the 5 rights of delegation?
- Right Task
- Right Circumstance
- Right Person
- Right Directions & Communication
- Right Supervision & Evaluation
What is the term for when two or more professionals work together to solve problems or coordinate care?
Interprofessional Collaboration
What is the term for when two or more disciplines are learning how they work together in the hospital and outpatient settings?
Interprofessional Education
What is the name of the role, for the person making sure the patient’s needs are met, including collaborating with, and making sure a transitional care nurse is provided if necessary?
Patient Care Coordinator
What model manages patients as they transition across the care continuum from inpatient settings to other settings, including skilled nursing facilities and home?
Transitional Care Model
How many stages are in Erikson’s Stages of Psychosocial Development? What is the last stage called? What age group is it? What is
8 Stages
65 years and older
Integrity vs. Despair
What is the difference between Integrity and Despair?
Integrity results in a sense of self-worth and self-acceptance when reviewing one’s life (positive self-esteem)
Despair results in a sense of self-contempt and disgust when reviewing one’s life (negative self-esteem)
What are the 5 main psychosocial changes an older adult experiences and some key points of each one?
- Retirement- loss of workplace role/identity, isolation, financial issues, loss of structured schedule, loss off supportive network
- Social Isolation- functional impairment, chronic illness, reduced mobility all contribute. Assess social network, access to transportation, and desire to interact
- Sexuality- involves, warmth, touch, sharing and touching not just intercourse; Helps maintain self-esteem, need throughout lifespan, ask about sexual response
- Housing and Environment- ability to live independently; stay at home safely, live with family, nursing homes, assistant living
- Death- what loss have they experienced; spouse, child, family, friends, etc.
What are the 8 Basic Needs a nurse looks at in regards of priority of care?
- Oxygenation
- Nutrition
- Elimination
- Mobility
- Physical Safety
- Rest, Sleep, & Comfort
- Reproduction/Sexuality
- Psychological Security
What are the 4 Human Dimensions of Health?
- Spiritual
- Psychological
- Sociological
- Cultural
What model is characterized by the treatment of the whole person, while still considering mental and social factors, rather than just the symptoms of an illness? What are some examples of this model?
Holistic Health Care Model
Examples: meditation, music therapy, reminiscence, relaxation therapy, therapeutic touch, and guided imagery
What is a dynamic, ever-changing state that reflects the functioning of interrelated human body systems and human dimensions which exist on a continuum from optimal wellness to illness and ending in death?
Health
What is primary prevention in regards to health promotion and some examples that fall under this category?
It is true prevention; to reduce incidence of disease.
Examples: Health Education, Nutrition Programs, Physical Fitness Activities, Sex Education, Genetic Screening, Provision of housing/recreation/working conditions
What is secondary prevention in regards to health promotion and some examples that fall under this category?
Focuses on preventing the spread of disease, illness, or infection once it occurs by early diagnosis and prompt intervention.
Examples: Screening activities (mammogram, pap smear, colonoscopy), care from a cardiologist, tracking prevalence/incidence
What are the 7 National Patient Safety Goals?
- Identify patients correctly.
- Improve staff communication.
- Use medicines safely
- Use alarms safely
- Prevent infection
- Identify patient safety risks
- Prevent mistakes in surgery
What is Tertiary Prevention in regards to health promotion and some examples that fall under this category?
occurs when a defect or disability is permanent and irreversible and involves minimizing the effects of long-term disease or disability by interventions directed at preventing complications and deterioration as well as achieving as high of a level of functioning as possible.
Examples: how to use a wheelchair, accommodating their home, finding work that meets their level
What is the freedom from psychological and physical injury and is a basic human need?
Safety
What are the 6 reasons/causes of unintentional deaths?
- Motor Vehicle Accidents
- Poison
- Falls
- Fire
- Disasters
- Transmission of Pathogens
What is almost always used for intervention in most poisons? What 3 things does it not work on?
Charcoal
iron, alcohol, lithium
What are some examples of healthcare hazards?
back injuries, needlesticks, radiation injury, violence, inadequate staffing, inadequate tools and equipment
What are the 3 steps to a “TIME OUT”?
- Right Patient?
- Right Location?
- Right Procedure?
What is the 2nd leading cause of unintentional deaths worldwide?
Falls
What are the 5 Universal Fall Precautions?
- Familiarize the client with the environment
- Maintain call light within reach.
- Keep hospital bed brakes locked.
- Keep nonslip, comfortable, well-fitting footwear on the client.
- Keep the client’s personal possessions within easy reach.
- Place the hospital bed in a low position when a client is resting in bed.
What is a patient safety event that results in death, permanent harm, or severe temporary harm?
A sentinel event
What are some examples of a sentinel event?
- Surgery preformed on the wrong site
- Patient suicide
- Patient death or serious injury associated with a medication error
- Any stage 3 or 4 pressure wound acquired after admission
What was the steps in order in case of a fire?
RACE
- Rescue and remove all patients in immediate danger
- Activate the alarm
- Confine the fire
- Extinguish the fire
What are the steps in order to using a fire extinguisher?
PASS
- Pull pin
- Aim
- Squeeze handles
- Sweep
What are the most important nursing considerations when using physical restraints on a client?
Must be prescribed and ordered by the provider, renewed every 24 hours, documented every 2 hours, and physically assessed every 60 minutes.
What is the Nursing Plan for each step regarding patient safety? (ADPIE)
- Assess- Assess for safety concerns
- Diagnosis- What is the actual issue we need to improve?
- Planning- What comes first to keep the patient safe?
- Implement/Intervention- Actually doing the things to make the patient safe.
- Evaluation- Has there been improvement or not?