Exam 1 Flashcards
What is effectiveness?
providing value, successful in producing a desired result
What are the characteristics of a traditional management approach?
controlling, supervising individuals, conflict and competition, autocratic, maintaining stability
What management trends have been popular in the last decade?
Open Innovation
Which field specializes in the physical production of goods and services?
Operations Management
What are the 4 management functions?
planning, organizing, leading, and controlling
What is a symbol of an organization
object, act or event that conveys meaning
What are the components of a task environment?
customers, competitors, suppliers and labor market
Merger v. Joint venture
two become one v. strategic alliance
What are the 4 types of culture?
Adaptability, achievement, involvement, consistency
What is culture?
set values, beliefs, understandings and norms shared by an organization
Outsourcing v. Franchising v. Direct Investment
finding cheapest labor v. license that provides complete set of materials/services
Main functions to become a multinational corporation
recognizing global playing field, managed by one person, 25% sales out of home country
Globe project value dimensions
assertiveness, future orientation, gender differentiation, performance orientation, human orientation
Main idea behind leadership
influence people towards attainable goal
What is channel richness, what is richest?
amount that can be transmitted through communication, face to face
