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COMM 308 > Exam 1 > Flashcards

Exam 1 Flashcards

1
Q

Communication model definition

A

The process through which people use messages to generate meanings within and across context, cultures, channels, and media

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2
Q

The basic communication model image from left to right

A

Sender, message, receiver, feedback

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3
Q

Intrinsic codes

A

Biologically shared signaling systems in which we use symptoms to communicate

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4
Q

What are symptoms

A

Represent a cause-and-effect relationship between a sign and what the sign indicated

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5
Q

Iconic codes

A

Represent a signal system where semblances are used to communicate with others

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6
Q

What is a semblance

A

look like the real thing but aren’t

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7
Q

Arbitrary codes

A

Socially constructed and learned

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8
Q

Symbols example

A

Horns down, handshake, French cheek kisses

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9
Q

Complementing is when

A

Verbal and nonverbal work together

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10
Q

Substituting is when

A

Gesturing instead of speaking

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11
Q

Identification function of NVC

A

Through appearance and behavior we signal identity to others

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12
Q

Relationship function of NVC

A

We use non-verbal communication to form, maintain, and end relationships

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13
Q

Emotion function of NVC

A

Emotions are the stimulus response processes that motivates us to engage in behaviors

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14
Q

Delivery function of NVC

A

We deliver symbolic messages to exchange information

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15
Q

What are the four functions of nonverbal communication

A

Identification
relationship
emotion
delivery

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16
Q

Kinesics

A

Body movement

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17
Q

Intrinsic codes in kinesics

A

Our instinct to gesture with speech

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18
Q

Kinesics includes

A

Posture
gestures
facial expressions
eye behavior

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19
Q

Arbitrary codes in kinesics

A

The meaning of gestures is determined by the people who use them

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20
Q

Types of gestures

A 
Emblematic 
Deictic
Pantomimic
Iconic 
metaphoric
batonic
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21
Q

Emblematic gestures _____

A

Take the place of spoken words

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22
Q

Iconic gestures

A

Speaking and acting out

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23
Q

Batonic gestures _____

A

Emphasize and punctuate speech

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24
Q

What are the functions of gestures?

A

Replace spoken words
Regulate flow of conversation
Maintain attention
Emphasize

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25
Q

Speech-independent gestures are also known as

A

Emblems or autonomous gestures

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26
Q

What are the characteristics of speech related gestures

A 
Directly tied to speech
Wouldn’t make sense without words
Reference things
Concrete ideas
Abstract feelings
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27
Q

The frequency of gestures depends on

A

Emotional state of speaker
Concern about comprehension
Dominance

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28
Q

Coordination is when

A

Gestures, posture, and speech are linked

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29
Q

Meshing

A

Coordination with the other person but not exactly the same

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30
Q

What is proxemics

A

humans use space to communicate

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31
Q

Proxemics includes

A

Interpersonal distance
Body orientation
Positioning
Territorial behavior

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32
Q

Types of territories

A

Primary
Secondary
Public

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33
Q

Primary territory

A

One owner

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34
Q

Secondary territory

A

Not owned by one person alone- living room

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35
Q

Public territory

A

Open to anyone for temporary ownership

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36
Q

Violation

A

Unwarranted use of another’s territory

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37
Q

Reactions to invasion are based on

A

How much u like someone
Intent
Context
Mood/emotional state

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38
Q

Territorial defense strategies

A

Prevention, reaction

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39
Q

General adaptation syndrome

A 
Physiological response
Behavioral symptoms 
Taking flight 
Decreased concentration 
Negative feelings
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40
Q

Density

A

Number of people in a space

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41
Q

Crowding

A

Psychological feeling on how many people are around

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42
Q

Haptics

A

Touch behavior

43
Q

Touch and human development

A

Touch is the first form of contact for babies, critical to psychological and physiological growth

44
Q

Touch is the most _____ and _____ form of communication

A

Basic, primitive

45
Q

Arbitrary codes for touch

A

Meaning changes with context and time

46
Q

Social/polite touch

A

Both people in the interaction do the behavior

47
Q

Friendship or warmth touch

A

Expressing liking or care for someone

48
Q

Factors influencing touch

A

Area
Purpose
Gender

49
Q

Top four areas of touch

A

Hands
Shoulders
Elbows
Back

50
Q

Touch as influence is ____

A

Persuasive

51
Q

How many people in the US experience relational violence in their lifetime

A

1/3

52
Q

Physical violence comes in several forms

A

Threat of force
Minor violent acts
Forceful actions causing serious or life threatening Harm

53
Q

Iconic codes facial expression

A

Faking emotions

54
Q

Types of smiles

A

Qualified
Compliance
Coordination
Listener response

55
Q

Qualified smile

A

Take the edge off unpleasant news

56
Q

Compliance smile

A

Reaction to unpleasant news and accepting

57
Q

Coordination smile

A

Everyday friendly smile

58
Q

Listen response smile

A

Encourage speaker to continue

59
Q

Types of expression of emotion in the face

A

Masking
Intensification
Neutralization
Deintensification

60
Q

Masking

A

Covering feelings with other emotions

61
Q

Intensification

A

Increasing intensity of emotion

62
Q

Styles of facial expression

A

Withholder, revealer, unwitting, blanked

63
Q

Withholder style

A

Face inhibits expression

64
Q

Revealer style

A

Face always shows expression

65
Q

Unwitting expressor

A

Lets off emotions unintentionally

66
Q

Blanked expression

A

Thinks they’re showing emotions but are blank

67
Q

What type of smile is this: you are listening to an instructor and encouraging them to keep speaking

A

Listener response

68
Q

What type of smile is this: boss tells you you are working on game day and you smile and except it

A

Compliance

69
Q

What type of smile is this: your boss tells you critical evaluation‘s while smiling

A

Qualified

70
Q

What type of smile is this: smile and agree to make plans with a friend

A

Coordination

71
Q

Emotions inferred from the face

A

SADFISH

Surprise
Anger
Disgust
Fear
Interest 
Sadness
Happiness
72
Q

Examples of symptoms

A

Crying=distress

Yawning=boredom

73
Q

Three important points regarding the role of nonverbal behavior in the communication model

A

We cannot, not communicate

Nonverbal behaviors influence sender and receiver

Nonverbal communication can change from person to person

74
Q

Why is nonverbal communication important to study?

A

It is omnipresent, multi functional, universal, it affects understanding, primary, trusted

75
Q

Conflicting

A

With words and actions don’t match up

76
Q

Accenting/moderating

A

Emphasizing words when they are important

77
Q

What are the functions of nonverbal communication

A

Identification
Relationship
Emotion
Delivery

78
Q

Emotion function

A

Emotions or the stimulus response processes that motivate us to engage in behaviors

79
Q

Kinesics iconic codes

A

Using gestures instead of words, my head hurts

80
Q

Deictic gestures

A

Pointing or referring to things

81
Q

Pantomimic gestures

A

Acting things out

82
Q

Metaphoric gestures

A

Visualize abstract concepts

83
Q

What are the characteristics of speech independent gestures

A

Direct verbal translation
Used intentionally
Meaning changes across cultures

84
Q

Speech related gestures are also known as

A

Illustrators

85
Q

Self-synchrony

A

person’s speech and movement match

86
Q

Matching

A

Speakers and listeners work together

87
Q

Invasion

A

Attempt to take over and dominate another’s territory

88
Q

Prevention

A

Objects used to designate territory

89
Q

Distance zones

A

Intimate, personal, social, public

90
Q

Factors that influence the use of space or distance

A

Gender, age, cultural and ethnic background, topic, setting and context, characteristics of relationship, personality

91
Q

What do children learn to do first and second

A

Decode, encode

92
Q

Touch intrinsic code

A

Biological need, infants need to be touched, helps with stress

93
Q

Functional or professional touch

A

Businesslike, accomplishes a task

94
Q

Love and intimacy touch

A

Expression of emotional connection or attraction

95
Q

Meanings of interpersonal touch

A

Touch as positive affect, touch as negative affect, touch as discrete emotions, touch as play, touch as influence, touch as task related, touch as healing, touch as symbolism

96
Q

Touch as discrete emotions

A

Touch is easier than words

97
Q

Face intrinsic code

A

Basic expressions used across cultures

98
Q

Face and arbitrary codes

A

Expressions vary across cultures

99
Q

Types of smiles

A

Qualified, compliance, coordination, listener response

100
Q

Neutralization

A

Making it appear that there is NO emotion

101
Q

Deintensification

A

Downplaying emotions

102
Q

Blanked expressor

A

Thinks they are expressing, but their face is blank

103
Q

Teaching planting a plant while acting out how to do it is an example of?

A

Iconic gesture

COMM 308 (1 decks)

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