exam 1 Flashcards
Florence Nightingale
focused on improving sanitation, temperature, light and well being of the pt; organized the first school of nursing
Mary Adelaide Nutting
first professor at Columbia teachers college
Benners Stages of Nursing Proficiency
- Novice
- Advanced Beginner
- Competent
- Proficient
- Expert
Communication
process of interaction b/w people which symbols are used to create, exchange & interpret messages about ideas, emotions and mind states
Intrapersonal
with yourself
Interpersonal
communication b/w you and someone else
Small group
2 or more people
Paralinguistic Communication
non-verbal
Meta-communication
context of the message
Nurse-Patient Relationship
caring relationship, make sure there is boundaries, facilitate positive change and growth
Pre-interaction Phase
occurs before meeting the pt
- pre assessment, getting report
Orientation phase
nurse and pt. meeting, getting to know eachother
AIDET
A: acknowledge I: introduce D: duration E: explanation T: Thank you
Working Phase
nurse and pt. work together to solve problems and accomplish goals
ex: gather further data, asking pt preferences, evaluate needs and reassess
Termination Phase
occurs at the end of the relationship (stay)
ex: summarize goals and objectives
- also at end of shift
Therapeutic Communication Techniques
using silence, active listening, clarifying techniques, don’t give false hope
Non- Therapeutic Communication Techniques
false reassurance, telling them not to worry, not listening, bad attitude
Assessment
- health hx
- subjective & objective info
- diagnostic labs
- family dynamic
- environment
Diagnosis
- potential problems
- actual problems
Goals
smart, specific, measurable, attainable, realistic, timely
Actions/Interventions
plan of care, education, rationale
assess pt’s rx to treatments, ask their input
Evaluation
was the goal met, what was helpful, what to do better next time
Culture
pattern of shared attitudes or beliefs, self-definitions, norms
Enculturation
process by which a person learns norms, values, and behaviors of another culture
ex: HS student from the U.S spends a summer abroad with a family in Sweden