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SCM4362-Demand and Supply Integration > EXAM 1 > Flashcards

EXAM 1 Flashcards

1
Q

An ERP system is designed to provide the support for

A

coordinating decisions concurrent with planning and controlling the business.

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2
Q

Performance metrics to evaluate integrated system effectiveness:

A

utilize data from multiple functions

are enabled by an ERP system

benefit from real-time data availability

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3
Q

Which of the below is among the principle modules in an ERP system?

A

Sales and Marketing

Manufacturing Planning and Control

Human Resource Management

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4
Q

Demand management activities must conform to:

A

a.
the strategy of the firm

b.	 the capabilities of manufacturing

c.	 the needs of customers

d.	 All options are correct
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5
Q

Identifying all sources of demand is the principle task in

A

Demand Management

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6
Q

MPC emphasis remains the same even as the nature of the product, process, or both, changes.

A

False

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7
Q

One significant advantage that a firm gains from using an integrated ERP system is the ability to obtain current data on how the firm is performing.

A

True

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8
Q

ERP systems enable measuring integrated performance across functions such as

A

purchasing, manufacturing, sales and marketing, and supply chain management.

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9
Q

An ERP system provides a common platform for ___ data capture.

A

financial

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10
Q

In the MPC process, determination of the end-item (finished product) production schedule (MPS) is most likely to occur in which time horizon?

A

Intermediate

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11
Q

For companies that have repetitive manufacturing of standard products, MPS system is concerned with

A

assembly rate for end items (i.e. finished products)

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12
Q

Which of the following MPC system activity balances the sales/marketing plans with available production resources?

A

Sales and operations planning (SOP)

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13
Q

A typical ERP system is made up of functionally oriented units operating independently. T/F

A

False

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14
Q

The design and performance metrics for the ERP system must reflect the strategy, processes, and customer needs of the firm. T/F

A

True

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15
Q

Transaction processing relates to the posting and tracking of the activities that document the business. T/F

A

True

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16
Q

Since the scope of applications included in standard ERP packages is very large, a separate data warehouse is not needed to be employed. T/F

A

False

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17
Q

If the MPC system has remained unchanged for a significant length of time, it may no longer be appropriate to the company’s needs. T/F

A

True

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18
Q

The essential task of the MPC system is to determine customer preferences via extensive use of market research and focus groups. T/F

A

False

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19
Q

MPC systems provide the information upon which managers make effective decisions. T/F

A

True

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20
Q

As a product’s sales volume increases over time, the MPC emphasis might shift from ‘flow’ to ‘project’ in the MPC classification schema. T/F

A

False

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21
Q

Sales and Operations Planning aims to match supply to demand only at the product mix level. T/F

A

False

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22
Q

Different manufacturing processes often dictate the need for different designs of the MPC system. T/F

A

True

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23
Q

Matching strategic direction with MPC system design is

A

a dynamic element that shapes the MPC environment

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24
Q

The project approach to MPC is for products

A

that are unique with long-lead-times

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25
Q

Capacity decisions (equipment, facilities, suppliers, etc.) are most likely to occur in which time horizon?

A

Long

26
Q

Matching supply and demand in terms of volume, is a

A

front-end issue addressed by MPC

27
Q

Configuration management is a critical step in MPC environments which is referred to as:

A

Assemble-to-Order

28
Q

The difference between the pattern of demand and the response by the company points out the important distinction between

A

forecasts and plans

29
Q

A key requirement for demand management communication with SOP is to provide

A

demand forecast information

30
Q

When a firm has plans for building bicycles at a constant rate throughout the year, the demand for the wheels that are needed is referred to as

A

dependent demand

31
Q

Physical distribution of finished goods is a key concern of demand management in MPC environments which is referred to as

A

Make-to Stock

32
Q

The largest and the most complex module in an ERP system is

A

Manufacturing Planning and Control

33
Q

Which term relates to the posting and tracking of activities that document a business?

A

Transaction processing

34
Q

ERP system modules may be

A

purchased from one or more vendors

35
Q

In the ATO environment, the primary task of demand management is to define inter and intracompany requirements.

A

False

36
Q

The customer order decoupling point is the point at which demand switches from dependent to independent (or vice versa).

A

True

37
Q

A key aspect of the management of the finished goods inventory is the determination of when, how much, and how to replenish the stock at a specific location.

A

True

38
Q

Collecting and coordinating all potential demands on manufacturing capacity are performed within the demand management function of the firm.

A

True

39
Q

Customer order decoupling point is sometimes called, the order penetration point.

A

True

40
Q

The demands of customers are dependent demands.

A

False

41
Q

Seasonal Index formula

A

Sales/Forecast

42
Q

Forecasts are expected to be more accurate for

A

total sales

43
Q

The amount of variability in demand will influence

A

magnitude of forecast errors

44
Q

Among the options below, the lowest level of aggregation in forecasting is for

A

Master Production Scheduling

45
Q

Average Percent Error is a measure of

A

forecast error magnitude

46
Q

If the demand for an item is dependent, then the timing and quantities must be forecast. T/F

A

F

47
Q

Mean Absolute Deviation (MAD) is a measure of forecast bias. T/F

A

F

48
Q

When evaluating a forecasting model, if mean error is close to zero, Mean Absolute Deviation (MAD) must also be close to zero. T/F

A

F

49
Q

Moving average techniques are useful for

A

smoothing out fluctuations in past data

50
Q

When choosing a forecasting technique, a critical trade-off that must be considered is that between

A

cost of forecasting and cost of forecast errors

51
Q

Which one of the following statements (about measures of forecast accuracy) is false?

A

Mean Absolute Deviation is a measure of forecast bias.

52
Q

Pyramid forecasting is used for

A

ensuring consistency between the various sources of forecasts

53
Q

The margin of error for forecasts of annual demand for a product will be smaller compared to the margin of error for forecasts of monthly demand if

A

Demand is independent from month to month

54
Q

Proposals to develop a new product line requires forecasts that are

A

long-term

55
Q

If Y = a + bX represents the regression equation used for forecasting, b can be negative. T/F

A

T

56
Q

When using linear regression forecasting, it is possible to derive seasonal indices when past demand displays a seasonal pattern. T/F

A

T

57
Q

Seasonal influence may be multiplicative or additive. T/F

A

T

58
Q

In time-series regression, time is the dependent variable. T/F

A

F

59
Q

The purpose of pyramid forecasting is to manage day-to-day variations in demand. T/F

A

F

60
Q

Forecasts generated by methods that rely on past data do not require inclusion of external information about future events that may influence demand. T/F

A

F

61
Q

The sum of seasonal indices should equal the number of seasons (except slight for difference due to rounding). T/F

A

T

SCM4362-Demand and Supply Integration (2 decks)

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