ex 1 Flashcards
Among the following steps involved in a decision-making process, which would be the final step?
evaluation system
Which of the following landmark legal cases helped lay a foundation for racial and ethnic diversity in the workforce?
brown v. BOE
Which of the following would be most useful to a purchasing manager in determining which office machine will pay for itself most quickly?
payback analysis
Who is known as the “father of scientific management”?
fred taylor
Bureaucracies are NOT characterized by
prompt decision making
A wide span of managerial control is advisable in which of the following situations?
org established operating procedures
Henri Fayol is responsible for developing the
14 POM
Which of the following statements is true about an informal organization?
emphasizes personal relationships
A company that is the first to bring the latest trendy garments to the marketplace is most likely to have what kind of structure?
organic
Which of the following is a benefit of a functional structure?
increased productivity
A mechanistic structure would be LEAST likely to have which of the following characteristics?
decentralized control
Which of the following refers to an individual who promotes the development of an innovative product within an organization?
product champion
Which of the following refers to an individual who promotes the development of an innovative product within an organization?
job enlargement
Which of the following would show an organization’s assets at any given point in time?
balance sheet
protection from whistle blowers
e. Sarbanes-Oxley Act
Companies that wish to compete as world-class organizations should acquire which of the following as a demonstration of their maintenance of a high level of quality?
iso 9k cert
TQM (Total Quality Management) requires a shift in approach toward control from
beaurocratic to decentralized
In a dynamic, fast-paced environment, the most efficient way of bringing about improvement in quality would be through
staffing
Which of the following statements would a Machiavellian manager most likely make?
end justifys means
Which of the following statements about exportation is true?
products sold to foreign broker
If a soft drink company is always the first to distribute the latest variety of soda it employs a
differentiation
Mary Parker Follett emphasized all of the following EXCEPT
command hierarchies
Which of the following strategies for managing conflict involves playing down differences among parties?
smoothing
The stage in an organization’s change process that involves an awareness of the need for a change and the obstacles that will be involved is known as
unfreezing
According to Larry Greiner’s organizational development theory, which of the following is NOT one of the stages of growth?
selection
