Everything Flashcards

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1
Q

Define a major incident

A
  • Complex scene
  • Not routine and requires specialist skills or organisations
  • May include multiple casualties, multiple agencies, protracted/complex incidents, or even just an incident attracting public interest
  • Major incidents will generally be managed using an Emergency Response Plan (ERP)
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2
Q

What are the differences in clinical leadership at major incidences?

A
  • Must adopt a more management role as opposed to a clinical one
  • Must assume control of the situation to reduce chaos and confusion and increase efficiency and outcomes
  • Ensure that appropriate resources are requested and that these are activated early
  • Above all ensure scene safety for yourselves and other emergency workers on scene
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3
Q

What are the 3 Rs of incident management?

A

Recognition
o Alert and escalation phase
o Commences when initial call is received
o Activation of crews signals the beginning of the response phase

Response
o Commences when first resource arrives on scene and finishes when the last resource has left the incident
o Allows response level to be reassessed by using a windscreen sitrep

Recovery
o Where the organisation restores and replaces resources and accounts for all the actions that were taken in response to managing the incident
o Occurs concurrently with the response phase

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4
Q

What are the different categories of a METHANE sitrep?

A
M = Major incident confirmation
E = Exact location
T = Type of incident
H = Hazards on scene
A = Access and egress for resources
N = Number of patients
E = Emergency services required
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5
Q

Describe appropriate situational awareness at a multi-casualty incident

A
Hazard identification
o	Pause and plan
o	Defer to experts where appropriate
	SES, fire services, policies
o	Use all sense and instincts including sight, sound, smell and motion
o	Never put yourself in harms way

Patient identification
o May be spread over large distances
o Try to limit patient movement
o Gather info to determine likely number of patients on scene

Resource requirements
o	Begin resource planning early
o	Keep up to date with MDT
o	Communicate team strategy and roles
o	Windscreen assessment on arrival
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6
Q

What are the roles and responsibilities of the Triage Officer?

A
  • Provide initial scene leadership
  • Ensure patients are triaged and tagged using Smart Pac triage cards
  • Provide direction for incoming resources
  • Ensure timely and accurate sitreps are provide
  • Establish scene layout including Casualty Clearing Point, Loading Point and Holding Point
  • Reports to incoming incident health commander when established
  • Direct transport officer
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7
Q

What are the roles and responsibilities of the Transport Officer?

A
  • Support triage officer in management of the scene
  • May undertake some patient management
  • Coordinate transport vehicles to ensure appropriate transfer of patients
  • Commence and maintain casualty movement log
  • Ensure appropriate access and egress for responding vehicles
  • Supervise Casualty Clearing Point
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8
Q

What is included in a casualty transport log?

A
o	Patient name/triage card code
o	Brief description of injuries
o	Triage category
o	Destination
o	Name of transporting ambulance
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9
Q

What are things to consider for a casualty clearing point?

A

o Safe distance from scene
o Appropriate size for no. of patients
o Provides shelter
o Attempt to separate patients according to priority

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10
Q

What are things to consider for an Ambulance Loading Point?

A

o Identified and managed by the Transport Officer
o Located near CCP for efficient casualty loading
o Clear access and egress
o Crews are called from Holding Point to Loading Point by Transport Officer

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11
Q

What are things to consider for an Ambulance Holding Point?

A

o Identified and managed by Transport Officer
o Used when Loading Point has poor access
o Crews remain here until summoned by Transport Officer

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12
Q

What is the role of the Emergency Response Plan?

A
  • Helps to identify and separate the management and coordination of major incidents from normal business
  • Provides staged and scalable approach to incidents
  • Structured processes across all types of incidents
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13
Q

What are the two key criteria in determining the scale of a major incident?

A
  • Number of patients

- Severity of incident

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14
Q

What is the management summary for a white level of response?

A
  • Handled as normal business
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15
Q

What is the management summary for a green level of response?

A
  • Health Commander responded
  • Regional HC managing
  • State HC advised
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16
Q

What is the management summary for a orange level of response?

A
  • Health Commander responded
  • Regional HC advised
  • State HC managing
  • AEOC stood up
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17
Q

What is the management summary for a red level of response?

A
  • Health Commander responded
  • Regional HC advised
  • State HC managing
  • AEOC and AV regions stood up
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18
Q

What other resources are available to help manage a major incident?

A
  • Urban Search and Rescue
  • Aquatic and Wilderness Response
  • Chemical, Biological and Radiological
  • Police
  • Fire services
  • Rescue
  • Armed forces
  • Hospitals
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19
Q

What may be the roles of the second and subsequent crews?

A
  • Transport of casualties to definitive care
  • Sectorisation of scene if required (taking up TO/TO roles for another sector)
  • Patient management (if further backup is far away and patients well outnumber the crew)
  • Taking control (if initial crew is struggle/self-identify as not suitable)
  • Safety officer (oversee safety of overall scene, patient management and OH&S)
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20
Q

What is the role of the Health Commander?

A
  • Undertaken by the first manager on scene
  • Provides regular sitreps to control centre
  • Scene control
  • Represents ambulance resources on scene in Emergency Management Teams (EMTs)
  • Responsible for the distribution of patients
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21
Q

What specific challenges are faced in rural and remote settings?

A

o Resources may be further away/fewer for longer
o Crew configurations may be different (ACOs)
o Access to appropriate hospitals may be limited
o CFA may be volunteer service with delayed or limited response
o Locating and accessing the patients and scene

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22
Q

What could be described as complex locations?

A
o	Entrapment
o	Unstable locations
o	Mountains, cliffs, mineshafts
o	No access by road
o	Bushfire affected
o	Flood affected
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23
Q

What resources are provided by DoH for major incidents?

A

Field Emergency Medical Coordinator (FEMC)

  • Medical practitioner inside ambulance control centre
  • Coordinates dispatch of VMAT

Field Emergency Medical Officer (FEMO)

  • Dispatches to scene and manages VMAT
  • Reports to HC
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24
Q

What is the purpose of the IHR?

A

• International Health Regulations
o Legally binding agreement
o International public health security

• To prevent, protect against, control and provide a public health response to the international spread of disease commensurate with public health risks, and which avoid unnecessary interference with international traffic and trade

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25
Q

What are the aims of the SHERP?

A

o Reduce preventable death

o Reduce permanent disability

o Improve patient outcomes

  • Match patient level of injury with treatment option
  • Safely and timely manner
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26
Q

What are the purposes of the SHERP?

A

o Safe, effective, coordinated health and medical response
o Outlines arrangement for escalating the health response
o Describes how available clinical resources are organised

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27
Q

What are the 3 Cs laid out in the SHERP?

A

Control
• Legislates who is in control

Coordination
• Involves bringing together agencies and resources to ensure effective response to and recovery from emergencies

Command
• Relates to an agency and acts vertically within an agency

28
Q

What is the role of ambulance crews as outlined in the SHERP?

A

o Triage casualties
o Provide first aid and advanced treatment
o Provide most effective transport
o Provide health support for other agencies

29
Q

What is the role of the health commander as outlined in the SHERP?

A

o Reports to Regional HC
o Directs health emergency operations at scene
o Usually a senior ambulance manager

30
Q

What is the role of ambulance commander as outlined in the SHERP?

A

o Senior paramedic then senior manager
o Manages ambulance resources on scene
o Reports to HC

31
Q

What is the role of duty manager as outlined in the SHERP?

A

o Coordinates initial response

o HC and ambulance response

32
Q

What is the role of the Regional HC as outlined in the SHERP?

A

o Responsible for regional implementation of ERP

33
Q

What is the role of the State HC as outlined in the SHERP?

A

o Overall responsibility for ERP

34
Q

What is an Incident Control System (ICS)?

A
  • Scalable management tool
  • Integrates personnel, procedures, facilities, equipment and communications into a common organisational structure
  • Provides clear delegation of responsibilities
35
Q

What are the 3 key principles of the AIIMS?

A

Management by objectives
o Detailed as desired outcomes and implemented in management plans

Functional management
o Control – management of all activities
o Planning – development of plans to achieve resolution
o Operations – understanding resources required
o Logistics – acquiring the resources required

Span of control
o Number of agencies or people that can be successfully supervised by one person
o When the incident is large enough the incident controller must delegate responsibility

36
Q

What is a high threat environment?

A

• Any incident that involves the potential or actual risk of physical harm to responders as a result of dangers inherent at the scene

37
Q

What should you do if you find yourself in a high threat environment?

A
  • Retreat to a safe space
  • Activate duress alarm
  • Only provide basic assistance to injured people which will not delay your withdrawal
  • Provide sitrep ASAP
38
Q

What is a Public Health Emergency of International Concern (PHEIC)?

A
  • Extraordinary public health event which is determined to constitute a public health threat to other states through the international spread of disease
  • Potentially require a coordinated international response
  • E.g. SARS, Ebola, Polio, COVID 19
39
Q

What things can trigger escalation of the SHERP?

A

o 000 calls to AV
o Multi agency dispatch requests to AV
o Warnings and advice from control agencies
o Planning and arrangements for major public events

40
Q

What is the level of escalation of the SHERP influenced by?

A
o	Location (region/remote, proximity to hazardous facility)
o	Agency involvement
o	Political sensitivities/complexities
o	Media interest
o	Public awareness
o	Risk environment
41
Q

What are planning considerations for public events under SHERP?

A
  • Hazard analysis of the area
  • Geographic location
  • Entry and exit for emergency vehicles
  • Crowd movement
  • Type of spectators
  • Time of year and weather conditions
  • Public health issues
  • Availability of food and water
42
Q

What are the options for dealing with risk?

A
  • Avoid the risk
  • Reduce the likelihood of harmful consequences occurring by modifying the source of the risk
  • Reduce the consequences by modifying susceptibility or increasing resilience
  • Transfer the risk
  • Retain the risk
  • Prevention
  • Planning
  • Response
  • Recovery
43
Q

What is a code brown?

A

• Used by health services and facilities to plan, prepare, respond and recover from an external emergency
o E.g. transport accidents, chemical spills, natural emergencies such as fire and flood

44
Q

What is a disaster?

A

o Serious disruption to community life
o Threatens to cause death and injury or damage to property
o Beyond day to day capacity of prescribed statutory authorities

45
Q

What are some public health consequences of disasters?

A
o	Water quality
o	Sanitation
o	Infectious disease
o	Hospitalisation
o	GP/outpatient attendance
o	Long term health effects
o	Long term physiological effects
46
Q

What is involved in a SMEAC action plan?

A

Situation
- What has happened?

Mission
- What do we need to achieve?

Execution
- How are we going to achieve it?

Administration
- What are the details?

Command and Communication
- Who is doing what and how will we communicate?

47
Q

What is the communicable disease triad?

A

Host

  • Intrinsic
  • Behaviours/extrinsic

Agent

  • Pathogenicity
  • Infectiousness
  • Infective dose
  • Virulence
  • Immunogencity
  • Drug resistance

Environment

  • Physical
  • Social
48
Q

What is the chain of infection?

A
o	Infectious agent
o	Reservoir
o	Portal of exit
o	Mode of transmission
o	Portal of entry
o	Susceptible host
49
Q

What are the common themes of surveillance?

A

o Collection
o Analysis and interpretation
o Communication
o Action

50
Q

What are the purposes of surveillance?

A

o Determine the magnitude of a disease
o Examine trends over time
o Examine differences in different settings
o Identify risk factors
o Identify cases that require defined responses
o Detect outbreaks
o Monitor impact of health interventions
o Facilitate future planning, interventions

51
Q

What are the 5 moments of hand hygiene?

A
o	Before touching the patient
o	Before antiseptic procedures
o	After body fluid exposure/risk
o	After touching a patient
o	After touching patient surroundings
52
Q

What is the definition of endemic?

A

disease that occurs in the community with incidence falling within an expected range

53
Q

What is the definition of epidemic?

A

occurrence of disease in the community/region clearly in excess of the normal expected incidence

54
Q

What is the definition of pandemic?

A

occurrence of a disease over a whole country or the world

55
Q

What is the defintion of outbreak?

A

first cluster or epidemic cases

56
Q

What is the risk communication paradigm?

A

Precautionary advocacy

  • People are insufficiently alarmed about a serious hazard
  • Task is the increase their concern and motivate them to take appropriate actions

Outrage management

  • People are excessively alarmed about a small hazard
  • Task is to diminish their concern and deter them from unnecessary and potential harmful actions

Crisis communication

  • People are justifiably alarmed about a serious hazard
  • Task is to harness their concern and guide their actions
57
Q

What are the characteristics of CBRN events?

A

o Potential for mass casualties, loss of life or long term effects
o Creation of extremely hazardous environment
o Similar signs and symptoms
o Initial ambiguity/delay in determining type of material involved
o Narrow time frame for admin of life saving interventions
o Need for immediate medical treatment and specialised pharmaceuticals
o Need for timely, efficient and effective mass decontamination systems

58
Q

Which agency is in control for each type of CBRN event?

A
o	Chemical = fire services
o	Biological = DHS
o	Radiological = DHS
o	Rescue and decontamination = Fire services
o	Explosion = police
59
Q

What is the role of the ambulance service in CBRN events?

A

o Provision of appropriate skills and equipment for CBR emergencies
o Triage of casualties
o Provision of most effective transport
o Coordination of medical teams
o Provision of support to other agencies
o Assist with decontamination of casualties

60
Q

What are some examples of protracted incidents in Australia?

A
o	Floods
o	Heatwaves
o	Fires
o	Bushwalkers
o	Missing persons
61
Q

How can AV manage a situation where demand for services outweighs resources?

A
o	Response to code 1 and 2 only
o	Provide options such as refcom and local clinics
o	Activate extra resources
	Calling on extra staff
	Extending hours
o	Treat at scene
o	Care by family at home
o	Continue with prescribed medication
o	NEPT
62
Q

What alternate health resources can be available on scene?

A
o	Field medical response officer
o	VMAT (Victorian Medical Assistance Team
	Doctors and nurses
o	Other agencies 
	Red cross
	Salvation army
	St johns
63
Q

What are the 3 levels of situational awareness?

A

Perception
- Registering of info and ability to see the information the is provided to you and gather it

Comprehension

  • How people combine, interpret, store and retain the info that is gathered during the perception phase
  • Integration of multiple bits of info and determination of their relevance to the goals

Projection
- The ability to forecast future situation events and dynamics

64
Q

What are strategies to optimise situational awareness?

A

o Communicate
o Have a plan
o Listen to all team members
o Take control

65
Q

What are some barriers to effective communication?

A

o Poor verbal skills such as being unclear and body language
o Perceived barriers regarding rank of the individual
o Use of jargon
o Lack of attention/interest

66
Q

What strategies can improve effective communication?

A
o	During a case
	Verbally identify clinical problems
	Consider clinical flags
	Pause and plan
	Seek feedback
o	Clinical approach
o	Guidelines that support good clinical decision making
o	Developing critical thinking skills
o	Dynamic risk assessment