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NC DOT STOC Test > Everything > Flashcards

Everything Flashcards

1
Q

What is the NCDOT’s mission statement?

A

Connecting people, products, and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of NC.

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2
Q

Approximately how many miles of roadway does NCDOT manage?

A

80,000

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3
Q

What are some examples of other transportation that is handled by NCDOT?

A

planes, railroads, boats, & passenger vehicles

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4
Q

Raleigh, NC is in which of the three geographic regions?

A

Piedmont

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5
Q

The mountain region has steeper inclines than the Piedmont region, true or false?

A

True

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6
Q

Name the four states that border NC:

A
  1. Virginia
  2. Tennessee
  3. Georgia
  4. South Carolina
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7
Q

How many counties are there in NC?

A

100

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8
Q

How many divisions are there in NC?

A

14

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9
Q

Division 4 is in which geographic region of NC?

A

Coastal (1-95; prone to flooding)

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10
Q

What does IMAP stand for?

A

Incident Management Assistance Patrol

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11
Q

List a few services that IMAP can provide to motorists:

A
  1. Changing tire
  2. Fuel
  3. Deploying Temporary Traffic Control (TTC)
  4. Removing or supporting of removal of vehicles/debris from roadway
  5. Providing water for overheated vehicles
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12
Q

Which geographic region is more susceptible to both tropical storms/hurricanes as well as winter weather?

A

Piedmont

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13
Q

What does TMS stand for?

A

Traffic Management Specialist

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14
Q

Which position is responsible for dispatching IMAP?

A

Dispatchers

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15
Q

Where is the SOP located?

A

On the Z: drive

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16
Q

What are the three shifts that can be worked at the STOC?

A

1st: 6am - 2pm
2nd: 2pm - 10pm
3rd: 10pm - 6am

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17
Q

What are the main goals of the STOC and IMAP?

A
  1. To protect the safety of motorists and first responders and
  2. to keep traffic flowing
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18
Q

True or False: SOP’s cover every type of incident?

A

False

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19
Q

What type of websites are you allowed to use?

A

The news

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20
Q

How many weeks in advance should you put your PTO request in?

A

2 weeks minimum OR before the schedule is posted

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21
Q

When an emergency occurs, and you need to call out unexpectedly, is it acceptable to text your supervisor and say you will not make it?

A

No. You have to call the supervisor desk.

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22
Q

Breaks and lunches should not be taken:

A
  1. During peak hours

2. While there’s a major incident going on

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23
Q

What is the phone number for the STOC?

A

877-627-7862

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24
Q

List two characteristics of a successful STOC operator:

A
  1. Collaborative

2. Decisive

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25
Q

What does the abbreviation ITS stand for?

A

Intelligent Transportation Systems

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26
Q

With this ITS device, you can alert motorists of any road hazards ahead:

A

DMS

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27
Q

Fixed signs whose displays cans be programmed remotely to provide different messages that can be changed as needed.

A

DMS

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28
Q

Number called by motorists when they are ALREADY stuck in traffic:

A

NC 511

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29
Q

Provides real-time video of congestion and incident activity:

A

CCTV

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30
Q

Helps keep track of active incidents and current travel info efforts:

A

TIMS

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31
Q

Uses a map to display real-time speed and congestion info on roadways:

A

HERE

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32
Q

Provides basic info about incidents reported to law enforcement agencies:

A

SHP/Local CAD feeds

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33
Q

When activating DMS, what is the rule to activation?

A

Activate any signs nearby, and the 20/10 rule (20 miles on the affected route, and 10 miles on the cross street)

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34
Q

The red stars on the ITS map represent what?

A

South + West

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35
Q

What is the name of the smaller boards that operators activate during special occurrences?

A

CMS

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36
Q

True or false: TIMS only go out to the NCDOT.

A

False. They go out to the general public.

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37
Q

When not actively working on an incident, an operator should be:

A

detecting incidents

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38
Q

What are the three ways to confirm an incident?

A
  1. Reported by SHP with officer on scene
  2. Visual on CCTV
  3. Reported by DOT personnel or IMAP
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39
Q

If a visual of an incident is obtained on CCTV and you can see the entire scene, the incident is considered:

A

confirmed

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40
Q

Define confirmed:

A

When no further investigation is required before a full response can be initiated.

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41
Q

Define verified:

A

When you don’t know all the details; incident type is presumed but not 100% certain.

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42
Q

It is our job to make sure those partners (maintenance) have the best information available, so they know:

A
  1. Where and when the incident is, and

2. What to bring

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43
Q

Congestion on the map means that the incident is:

A

Verified

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44
Q

If a DOT employee calls in an incident, that means that the incident is:

A

Confirmed

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45
Q

When is it appropriate to contact SHP about an incident?

A

30 mins if there’s an incident in the CAD feed but there’s no unit on scene

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46
Q

How long after a unit arrives on scene should you wait to reach out to SHP?

A

15 mins

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47
Q

What does ICM stand for?

A

Integrated Corridor Management

48
Q

How does ICM make our response faster?

A
  1. “Trailblazers”: dynamic or static signs along detours/alt routes to guide traffic that has been diverted
  2. Sign scenarios: automated plans that allow multiple DMS/CMS to be activated at once with pre-programmed messages
  3. Adjustable traffic signal timing: operators can adjust signal timing on detours/alt routes without congestion developing
  4. Contract towing: tow companies assigned to the ICM area are paid extra money to remove vehicles quickly and reopen lanes sooner
49
Q

What system is used to activate Sign Scenarios?

A

Vanguard

50
Q

What system is used to implement Signal Timing Action Sets?

A

Centracs

51
Q

When would operators contact municipal signal personnel?

A

When the ICM database tells you to

52
Q

When should operators query (and requery) the ICM database?

A

Initially when there’s an incident, and every 30 mins thereafter

53
Q

When should the ICM Projects box be selected for a TIMS incident?

A

If the ICM database tells you to initiate an ICM response

54
Q

True or false: All ICM incidents require Mini-Updates.

A

False

55
Q

Why do contract tow companies clear incidents faster than normal, rotation wreckers?

A

Cause they get paid a lot

56
Q

What resource do operators use to determine where contract towing occurs and which tow company to call?

A

Tow Zone Maps

57
Q

What are the critical tow times that must always be logged?

A
  1. Time the tow co. was notified by STOC/TMS
  2. Time the tow co. arrived on scene
  3. Time NTP (notice to proceed) given
  4. Time lanes reopened
  5. Time tow co. departed
58
Q

Where do operators log critical tow times?

A

In the TMS log that matches the contract tow area

59
Q

Kevin Lacy

A

Statewide VIP - State Traffic Engineer

Head of NCDOT Statewide Operations (“15th” Division)

60
Q

Meredith McDiarmid

A

Statewide VIP - State Transportation Systems Management & Operations Engineer

61
Q

Jennifer Portanova

A

Statewide VIP - State Traffic Systems Operations Engineer

Our primary client; lead decision-maker for our contract

62
Q

Dom Ciaramitaro

A

Statewide VIP
State Traffic Operations Engineer
2nd in command for our contract

63
Q

Kelly Wells

A

Statewide VIP

Traveler Information Engineer

64
Q

Steve Wardle

A

Statewide VIP - ITS Operations Engineer

65
Q

Debbie Leonard

A

Regional VIP

D4 Safety Consultant/D4 Incident Management

66
Q

Cliff Braam

A

Regional VIP - Regional ITS Engineer/D5 ITS and IMAP

67
Q

James Flowers

A

Deputy Division Traffic Engineer

D6 ITS and I-95 IMAP

68
Q

Mike Venable

A

Regional VIP - Triad Region (D7 & 9)

Incident Management Engineer/Triad IMAP

69
Q

Dominique Hollis

A

Regional VIP - Triad Region (D7 & 9)

TMC Operations Engineer/Triad TMC

70
Q

Jeff D’Arruda

A

Regional VIP - Metrolina Region (D10 & 12)
Regional ITS Engineer
Metro ITS and TMC

71
Q

Derek Burris

A

Regional VIP - Metrolina Region (D10 & 12)

Incident Management Engineer/Metro IMAP

72
Q

Chad Franklin

A

Regional VIP - Mountain Region (D13 & 14)

Regional ITS Engineer/Mountain ITS and TMC

73
Q

Marion Ferguson

A

Regional VIP - Mountain Region (D13 & 14)

Incident Management Engineer/Incident Management & D14 IMAP

74
Q

Anna Henderson

A

Regional VIP - Mountain Region (D13 & 14)

Division Traffic Engineer/D13

75
Q

Dennis Jernigan

A

NCTA - all NCTA

76
Q

Rachel Ruiz

A

all NCTA

77
Q

Alan Shapiro

A

NCTA - Triangle Expressway - Raleigh

78
Q

Chelsea Davis

A

NCTA - Triangle Expressway - Raleigh

79
Q

Wayne Reed

A

NCTA - Monroe Expressway - Charlotte

80
Q

Zach Chambers

A

NCTA - Triangle Expressway - Charlotte

81
Q

How should operators deactivate ICM if 4+ miles of congestion remain after all lanes reopen?

A
  1. Leave signal timing action set as is

2. Change sign scenario to “open” version (I40E289/298-301 Open)

82
Q

10-1

A

Signal Weak

83
Q

10-2

A

Signal good

84
Q

10-4

A

Affirmative (OK)

85
Q

10-7

A

Out of service

86
Q

10-8

A

In service

87
Q

10-9

A

Say again (repeat)

88
Q

10-10

A

Negative

89
Q

10-12

A

Stand by (stop)

90
Q

10-14

A

Message/information

91
Q

10-17

A

en route

92
Q

10-18

A

urgent

93
Q

10-20

A

location

94
Q

10-21

A

Call ___ by phone

95
Q

10-22

A

disregard

96
Q

10-23

A

arrived on scene

97
Q

10-24

A

assignment complete

98
Q

10-28

A

ownership information (vehicle)

99
Q

10-41

A

beginning tour of duty

100
Q

10-42

A

ending tour of duty

101
Q

10-50

A

collision PD, PI, F

102
Q

10-51

A

Wrecker needed

103
Q

10-52

A

ambulance needed

104
Q

10-53

A

road blocked

105
Q

10-63

A

Debris

investigate __ at __blank

106
Q

10-78

A

report of abandoned vehicle

107
Q

10-79

A

report of vehicle fire

108
Q

10-82

A

report of disabled motorist

109
Q

Signal 4

A

report of vehicle stored/recovered

110
Q

Signal 18

A

accident/incident involving hazardous material

111
Q

TSOU

A

Traffic Systems Operations Unit

112
Q

STOC

A

Statewide Transportation Operations Center

113
Q

MRTMC

A

Metrolina Regional Traffic Management Center

114
Q

CAD

A

Computer Aided Dispatch

115
Q

PTZ

A

Pan Tilt Zoom

116
Q

CMS

A

Changeable Message Sign

117
Q

Detour for I-40 East, closed at Exit 287:

A
  • Take exit for I-540 East
  • From I-540, take Exit 4A for US-70 East (Glenwood Ave.) and then take the ramp to I-440 West.
  • From I-440, motorists may use Wade Ave. to re-access I-40 near Exit 289, or they may continue on I-440 to re-access I-40 near Exit 293.

NC DOT STOC Test (1 decks)

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