Ethics - Rules Of Conduct / Disciplinary Procedures Flashcards
How many rules of conduct are there?
5
What is rule 1?
M&F must be honest, act with integrity and comply with personal obligations
What is rule 2?
M&F must maintain their professional competence and ensure services are provided by competent individuals with necessary expertise
What is rule 3?
M&F must provide good quality and diligent services
What is rule 4?
M&F must treat others with respect and and encourage diversity and inclusion
What is rule 5?
M&F must act in public interest, protect harm, take responsibility for their actions and maintain public confidence in their profession
What are the 3 mandatory obligations for members?
- Comply with CPD requirements
- Cooperate with RICS
- Promptly provide information reasonably requested
What are the mandatory obligations for firms?
- Publish a complaints handling procedure
- Ensure appropriate PII cover
- Cooperate with RICS
- Display that they’re regulated
- Report to RICS
- Promptly provide information reasonably requested
- If a sole practitioner make sure work can go on
When were new rules published?
October 2021
Who undertakes disciplinary procedures?
The standards and regulation board
What is the role of a disciplinary procedure?
- Protect the public
- Uphold public confidence in profession
- Uphold professional standard
What triggers a disciplinary procedure?
Someone complaining, allegation from a client or 3rd party information
What are the 3 levels of disciplinary action?
- Action by head of regulation
- Disciplinary panel
- Appeal panel
What are the 4 processes that can be initiated by the head of regulation?
- Serve a fixed penalty notice
- Make a regulatory compliance order
- Refer to member of regulatory tribunal
- Refer to disciplinary panel
What is the year of the guidance for social media and what does it do?
2021
It reminds members if high standards of professional behaviour.
Likely to be investigated due to discrimination, dishonest, abusive or bullying
