Ethics - Conflict Resolution Process

Question 1

What is the first step to take if a member encounters an ethical conflict?

Answer 1

Consider the following factors:
- relevant facts and parties
- ethical issues involved
- fundamental principles relating to matter in question
- any established internal procedures
- possible alternatives courses of action

Question 2

What should the member do if the conflict remains unresolved after step 1?

Answer 2

The member should then seek advice within the firm and document the advice given

Question 3

What should the member do if they are a sole practitioner or cannot resolve the matter internally?

Answer 3

The member should seek legal advice or advice from ICAEW

Question 4

What should the member do if the ethical conflict cannot be resolved?

Answer 4

Consider withdrawing from the engagement/conflict situation