Ethics Flashcards
What are the 4 offences under the Bribery Act 2010?
- Give bribe.
- Receive bribe.
- Corporate firm not preventing a bribe.
- Bribing a foreign public official.
What are the 5 Rules of Conduct (2022)?
[HI.Com.Dil.Resp.Respy]
1. Honesty and integrity: not influenced by others (tone down vendor’s report).
2. Competence: only undertake work you’re skilled in (structural engineer).
3. Diligence: complete work on time with quality (TDD - meeting deadlines).
4. Respect (diversity): don’t discriminate (let others speak in meetings, treat other respectfully at all times, inclusion training).
5. Responsibility (public interest): combustible cladding - include in TDD report.
You mentioned the 5 ROC, can you just name one of them but give me an example of how you apply it in your day-to-day job?
Honesty and integrity – I’ve been asked to tone down a vendor’s report in the past so I would ensure that I was unbiased when producing the report.
Can you outline what your complaints handling procedure is?
Acknowledgement: within 7 days.
Response: within 28 days.
Can you give me a definition of what a conflict of interest is?
When someone [member or firm] acting for a client has a conflict with another duty.
What would you do if someone made a homophobic comment in the office?
Report it to HR.
What do you need to consider when setting up your own business?
- PII.
- CHP.
- Financial plan.
What procedures does your firm have in place to ensure the delivery of high-quality client care?
- Conflict of interest.
- Meet deadlines [provided in engagement letter].
- QA process.
- Good communication.
- Brief from client.
- Get feedback.
Key principles of teamworking?
- Good communication.
- Inclusive.
- Letting others talk.
- Helping others.
Who does Professional Indemnity Insurance benefit?
- Myself (person who has the cover).
- Client (they have recourse to pursue claim of negligence).
- The firm.
- Sub-consultants.
What are the 3 levels of Professional Indemnity Insurance?
- Basic.
- Standard.
- Enhanced.
What do you do about Professional Indemnity Insurance if someone is retiring?
Maintain run-off cover to ensure you’re still protected from claims.
What is run-off cover?
Cover for when an individual/business stops operating.
What are the requirements for handling client money?
- Pay into a client account.
- Keep money secure.
- Keep records.
[- Unidentified money paid to charity after 3 years].
What types of client account are there?
- General.
- Discrete.
What would you do if someone was unsafe on-site and then you found out they didn’t speak English?
- Report them to site manager.
- If serious then the HSE.
What is the purpose of CPD?
To improve surveyor’s knowledge and keep it up to date.
What do you do with money if you can’t reach a client?
Keep in a secure account for 3 years and then give to charity.
Why did the Rules of Conduct change?
- Enhance ethical decision-making.
- Simplify.
What were the findings of the Levitt review?
- Leadership lacked transparency and accountability.
- Reputation damage (RICS).
[Review on leadership failures following an internal financial audit]
What were the findings of the Bichard review?
What were the outcomes?
- Reviewed RICS leadership and purpose.
Findings - recommendations:
- Changes to the board.
- More accountability.
- Reputation damage.
[Commissioned after Levitt review exposed leadership failures]
What would you do if a contractor offered you a bottle of wine at Christmas?
- Proportionality, timing, influence business decision [no live tenders] or politely reject.
- £150 gift limit, £350 events.
Can you give me the definition of a bribe?
Giving a gift or act to influence someone in an unethical manner.
Can you give an example of a bribe?
Contractor giving me expensive gift so I award them the contract.