Ethics Flashcards

1
Q

The form of ethics that endeavours to help professionals decide what to do when they are confronted with a case or situation that raises an ethical question or moral problem is referred to as:
○Professional ethics.
○Business ethics.
○Organizational ethics.
○Ethical climate.

A

Professional ethics.

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2
Q

A document prepared to guide organisation members when encountering ethical dilemmas is a(n) .
○Code of ethics.
○Code of conduct.
○Outline of expected behaviours.
○List of rules and responsibilities.

A

Code of ethics.

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3
Q

According to the text, which of the following designates the correct sequential progression?
○Values, beliefs, behaviour and attitude.
○Values, attitudes, beliefs, and behaviour.
○Values, behaviour, beliefs and attitudes.
○Values, beliefs, attitudes, and behaviour.

A

Values, beliefs, attitudes, and behavior.

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4
Q

____________ is essential at work because you must be able to work with others, especially if you don’t always agree with them.
○Communication.
○Honesty.
○Cooperation.
○Integrity.

A

Cooperation

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5
Q

Utilitarianism is an approach in ethics that means:
○ Fairness is the fundamental aspect of ethical conduct and people in a dispute should look at the situation outside of their own vested interests in the outcome to decide what is right.
○ Journalists often face conflicts among ethical principles in the course of their work and must often make difficult decisions.
○ Not all ethical precepts can be applied in all situations, but they do provide useful guidelines for media professionals in their behavior.
○ Whatever does the most good for the most number of people is best.

A

Whatever does the most good for the most number of people is best

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6
Q

The set of processes developed in an organisation to create, gather, store, transfer, and apply knowledge, best describes as:
Question 6 options:
Knowledge Assets.
Knowledge Workers.
Knowledge Management.
Business Process Outsourcing.

A

Knowledge Management.

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7
Q

If a company has resources which have economic value, difficult to imitate, non- substitutable and not readily available, then the company can generate which of the following advantage?

Question 7 options:
Knowledge Advantage.
Competitive Advantage.
Capital Advantage.
Financial Advantage.

A

Competitive Advantage.

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8
Q

Which of the following is NOT the technique to become Wiser?
Question 8 options:
Gain balance by considering many aspects of the one situation at the same time.
Don\t just know what\s best. Also do it.
Learn through various types of hands-on training.
Consider the ways others are different from you.

A

Don’t just know what’s best. Also do it.

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9
Q

Which of the following statements in relation to stress is FALSE?
Question 9 options:
Stress is the imbalance between the demands of everyday life and the ability to cope.
Stress is caused by external pressures, such as work.
Too much stress can affect a person’s ability to function effectively.
Stress can involve any interference that disturbs a person’s emotional and physical well- being.

A

Stress is caused by external pressures, such as work.

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10
Q

The best way to protect the body from the harmful effects of stress is to:
Question 10 options:
Learn how to manage it.
Learn how to avoid it.
Take your anger out on inanimate objects.
Take a long walk and bottle up your frustration.

A

Learn how to manage it.

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11
Q

Which of the following does NOT determine the nature of Progress?

options:
It is an improvement in the well-being of an individual, organization or nation.
It means a better and longer quality of life.
It involves change but every change is not progress.
It maintains the gap between what human beings are and what they want to be.

A

It maintains the gap between what human beings are and what they want to be.

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12
Q

Which of the following determine the Progress of a Country or the World as a whole?

options:
Increase in Personal Disposable Income.
Higher per-capita income.
Self-sufficiency in Technology.
Building relationships.

A

Building relationships.

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13
Q

Which of the following is INCORRECT in relation to Transformation?

Options:
It involves a change in the way things are done and in the basic assumptions of the organization.
It aims to achieve a dramatic improvement in performance and alter a company’s future trajectory.
It requires change in the way an organization is managed, in its business processes and in the behavior of its people.
It can be handled within the existing paradigm and routines of the enterprise.

A

It can be handled within the existing paradigm and routines of the enterprise.

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13
Q

Which of the following is NOT the type of energy required for Transformation?

options:
Atma Shakti.
Gyana Shakti.
Ichchha Shakti.
Kriya Shakti.

A

Atma Shakti.

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14
Q

SMART goals to create a business success strategy are best described as:

Options:
Specific, Measurable, Achievable, Relevant, and Tested.
Specific, Measurable, Attainable, Relevant, and Timely.
Strategic, Moderate, Achievable, Relevant, and Timely.
Straight forward, Meaningful, Accessible, Real, and Tested.

A

Specific, Measurable, Attainable, Relevant, and Timely.

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15
Q

What is known as, where an organisation takes into account the effect its strategic decisions have on society?

options:
Business policy.
Business ethics.
Corporate governance.
Corporate social responsibility.

A

Corporate social responsibility.

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16
Q

According to Carroll Model, which is NOT one of the four interrelated components of Corporate Social Responsibility?

Options:
Environmental Responsibilities.
Legal Responsibilities.
Discretionary Responsibilities.
Economic Responsibilities.

A

Discretionary Responsibilities.

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17
Q

Corporate contributions for charitable and social responsibility purposes is called:

options:
Corporate Charities.
Corporate Discretionaries.
Corporate Philanthropy.
Corporate Donations.

A

Corporate Philanthropy.

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17
Q

A salesperson gives a customer a gift before a major deal to thank the customer for past business. What’s the potential problem with this approach?

options:
The buyer might not like the gift.
This is considered reciprocity.
The salesperson will have to give the client a gift after every deal.
This could be considered a bribe by the buyer.

A

This could be considered a bribe by the buyer.

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17
Q

Which of the Right provides the adequate and accurate information about quality, quantity, purity, standard and the price of the goods and services?
options:
Right to be informed.
Right to consumer education.
Right to be heard.
Right to choose.

A

Right to be informed.

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17
Q

Essentials of good corporate karma are _________.

options:
clear about organisation’s values
make it personal
thinking about the long-term
all of the above

A

All of the above

18
Q

_____________ is concerned with a worker’s loyalty and a sense of
belongingness by his behaviour to the organization.

options:
ethics
ethos
management
work ethos

A

Work ethos.

19
Q

___________is primarily concerned with the relationship of business goals
and techniques to specifically human ends.

Options:
code of conduct
ethos
Business ethics
None of the above

A

Business ethics.

20
Q

_________ is a process that allows people to make decisions based on their
deeper values which will be economically, socially and environmentally
sound.

options:
ethos approach
management approach
ethical approach
holistic approach

A

Ethical approach.

21
Q

Ethics is the concept of __________.

Options:
sociology
Psychology
Philosophy
None

A

Philosophy

22
Q

“Being good is good business’ is law of ________ karma.

options:
corporate
business
individual
institutional karma

A

Corporate

23
Q

_______ leader aims at improving individual’s efficiency.

options:
Transformational
Autocratic
Charismatic
Transactional

A

Transformational

24
Q

Ethos is derived from ______ word.

options:
Roman
French
Latin
Greek

A

Greek

25
Q

Indian ethos in management focus on material gain with belief in _______.

Options:
skilled manpower
more profits
more productivity
achieving human and social welfare in unison

A

Achieving human and social welfare in unison.

26
Q

Good Karma at workplace leads to _______.

options:
Higher Productivity
Employee Retention
Cohesive Teams
All of the above

A

All of the above.

27
Q

‘Take calculated risks’ is a lesson from ____________.

options:
Ramayana
Bible
Quran
Mahabaratha

A

Mahabharatha

28
Q

Management concept of ‘Kaizen’ is a lesson from ____________.

options:
Vedas
Upanishad
Bible
Quran

A

Upanishad

29
Q

Values are important and lasting _______.

options:
Mission
Vision
Strategy
ideals

A

Ideals

30
Q

Work Ethos is ____________

Options:
the heart of why we work
what drives us at workplace
what gives us purpose and meaning at workplace
All of the above

A

All of the above.

31
Q

Values which are same across different cultures in the world is called as
________.

options:
Trans Values
Trans Nation
Trans People
Trans Cultural

A

Trans Cultural.

32
Q

Arthashastra was written by _____________.

options:
Kautilya
Valmiki
Vashishta
Chandra Gupta

A

Kautilya

33
Q

By taking a holistic and _______approach the Indian ethos sees a person in his
totality with the various roles that he plays.

options:
Advaith
Dwaith
Duality
Multiple

A

Advaith

34
Q

_______ is drawn from the Indian customs and traditions and owes its roots to
the Vedas, Upanishads, Ramayana and Mahabharata.

options:
Indian Ethos
Ethos
Regional Ethos
Global Ethos

A

Indian Ethos.

35
Q

The __________ had an army structure quite similar to the modern
management structure.

options:
Pandavas
Kauravas
Bhishma
Krishna

A

Kauravas

36
Q

_________ the literary work on Economic Administration was written by
Kautilya in the 4th century before Christ.

options:
Arthashastra
Ramayana
Mahabharatha
Vanishastra

A

Arthashastra

37
Q

The Vedas declare that profits shall be earned only through _____ means.

Options:

Bad
Fair
Unfair Means
None of the above

A

Fair

38
Q

Indian culture is predominantly a spiritual and ________ looking culture.

Question 2 options:

inward
focused
outward
broad

A

Inward

39
Q

A couplet which was presented during vedic period on brand image of an

organisation is ___________.

Question 3 options:

Ramayana
Mahabharatha
Arthashashtra
Thirukural

A

Arthashastra

40
Q

Vedas give insights on Marketing ideas like _________

Question 4 options:

Customer Relationship Management
Personnel Management
Change Management
Talent Acquisition Management

A

Customer Relationship Management

40
Q

‘Shubh Laabh’, from Vedas means ___________.

Question 5 options:

welfare of all beings
ethical profits
dedication
none of the above

A

Ethical profits

41
Q

Which of the following is/are seen in Bible on Management?

Question 6 options:

Management is one of God’s Gifts
Effective Management includes sharing the workload
Good managers plan ahead
All of the above

A

All of the above (Management is one of God’s Gifts, Effective Management includes sharing the workload, Good managers plan ahead)

42
Q

The concept of Optimum Capacity utilization is presented in _________.

Question 7 options:

Gita
Bible
Upanishad
Quran

A

Gita

43
Q

Which is concerned with the good and bad aspects of the human behaviour?

Question 8 options:

Ethics
Culture
Religion
Values

A
44
Q

The moral principles, standards of behaviour, or set of values that guide a

person’s actions in the workplace is called as ____________.

Question 9 options:

Behavioural ethics
Corporate ethics
Business ethics
Work place ethics

A

Business ethics

45
Q

Which of the following defines the term ‘Value’ in best way?

Question 10 options:

Foundation of integrity, accountability and humanism

Foundation encompassing the values and ethics concerning humanism.

Foundation upon which other values and measures of integrity are based.

Foundation relative to the values and attitudes of a society

A

Foundation relative to the values and attitudes of a society