Ethics Flashcards
Can you tell me about the RICS governance structure?
What is the role of RICS
1) maintain highest standards of education and training.
2) protect consumers with regulation and professional standards
3) Leading source of information and advise for land property and construction.
Why do you want to become a RICS member/what are the benefits?
1) Status
2) Recognition
3) Market advantage
4) Knowledge
5) Network
Info required for RICS registration
Type of business
Name of responsible principle
Nature of clients
Complaints handling procedure
Professional indemnity insurance details
Whether a firm holds client money
In the RICS Rules of Conduct (2021) what are the 5 rules
1) honesty and integrity
2) maintain professional competence
3) Provide good quality service
4) Respect and encourage diversity and inclusion
5) Act in public interest and maintain public confidence in the profession.
What is rule 1 and give me an example how you’ve applied this?
What is rule 2 and give me an example how you’ve applied this?
What is rule 3 and give me an example how you’ve applied this?
What is rule 4 and give me an example how you’ve applied this?
What is rule 5 and give me an example how you’ve applied this?
Why updated RICS Code of conduct 2021?
Simpler structure
Focus on respect diversity and inclusion
Understanding evolving technologies
Tackling global challenges
Types of conflict of Interet?
Party conflict
Own interest conflict
Confidential information conflict
How to handle conflict of Interest?
Step 1) conflict avoidance
Step 2) written advise to both parties if in all interests
Step 3) conflict management (info barrier)
Professional Indemnity Insurance - why is it essential?
Protects clients surveyors and third party from negligence claims when duty of care is breached
What are the 6 areas covered in Professional Standard: Client Money Handling (2019)
1) holding Client Money
2) providing information to Client
3) receipt of Client Money
4) payment from Client accounts
5) accounting records and control
6) compliance