ethics

Question 1

What are the 6 principles of the bribary act?

Answer 1

Proportionality
Top level commitment
Risk assessment
Due Diligence
Communication
Monitoring and review

Question 2

What are the 4 offences under the Bribary Act?

Answer 2

Bribing
Receiving a bribe
Bribing a foreign public official
Failing to prevent bribery

Question 3

what are the five rules of conduct?

Answer 3

1. Act with integrity and comply with personal and rics obligations.
2. Maintain professional competency and ensure that services are provided by competent individuals who have the necessary experience
3. Treat other with respect and encourage diversity and inclusion.
4. Provide a good quality of service
5. act in the public interest, take responsibility for their actions and act to prevent harm and maintain public confidence in the profession

Question 4

What is the ethics decision Tree?

Answer 4

a tool to help surveyors when faced with a potential un-ethical situation.

Question 5

explain how you would use the ethics decision tree?

Answer 5

when faced with a potential issue, I would review the ethics decision tree which would help lead me to a course of action or non-action.

for example, if encountered a potential unethical decision. I would review the decision tree which would outline, whether I had the full I had sufficient facts on the issue, is it legal and inline with the RICS Rules of conduct, if I have consulted the appropriate people to make an informed decision and if I have clear reasoning in reaching the decision. If so It will lead me to either act or not.

Question 6

what are the benefits of being an RICS member

Answer 6

1. Status - your professional credentials provide unrivalled client confidence
2. Recognition - Promotion of your professional excellence to governments and markets
3. Market advantage - RICS status and standards gives you a competitive advantage
4. Knowledge - international practice standards, professional guidance, CPD & Knowledge sharing
5. Network - Access to 125,000 professionals worldwide

Question 7

What are the benefits of regulated firms

Answer 7

Confidence - for client as regulated firms are monitored by RICS Regulation

Professionalism - firms will have to provide clear, impartial and expert advice

Security - Firms have to have a recognised complaints procedure, access to free independent redress and PIII cover.

Question 8

requirements for registration by RICS

Answer 8

1. Type of business and staffing details
2. Name of the Responsible Principle
3. Statutory regulated activities - such as for financial services
4. Nature of clients
5. Complaints handling procedure details and records
6. Professional indemnity insurance details
7. Whether the firm holds clients’ money

Question 9

who is the RICS CEO

Answer 9

Richard Collins

Question 10

Who is the new President?

Answer 10

Ann Gray FRICS

Question 11

What is the UK Structure of the RICS

Answer 11

4 National Associations
10 Regional Boards
Local Associations

Question 12

What is the Role of the RICS

Answer 12

Promotes and enforces the highest professional qualifications, and standards in the development and management of land, real estate, construction and infrastructure.

Question 13

what are the three main roles of the RICS

Answer 13

to maintain highest stands of education and training

To protect consumers through strict regulation of professional standards

To be the leading source of information and independent advice on land, property, construction and associated environmental issues.

Question 14

name some of the recommendations from the Bichard Review

Answer 14

1. a Renewed and increased focus on the public interest remit of RICS, including amending the Royal Charter
2. maintaining self-regulation, through greater independence for regulatory functions
3. Increased focus on diversity and inclusion across the profession and within RICS governance
4. Empowering and enabling members through greater independence for regulatory functions
5. Undertaking an independent review of RICS’ governance and effectiveness at delivering against its Charter for the public advantage once every 5 years.
6. A new Simplified , clear, accountable structure
7. Showing greater leadership on issues that matter most to society, such as sustainability and climate change.

Question 15

What is the difference between a Professional Statement and a Guidance note?

Answer 15

Professional Statements are mandatory whereas Guidance Notes are Voluntary and promote good practice

Question 16

What must you before taking an instruction?

Answer 16

Check if I am professionally competent
Check there are no conflicts or persons of interest
Confirm terms of engagement in writing and get written approval from the client before starting work on the instruction

Question 17

What is your companies complaints handling procedure?

Answer 17

1. Complaints need to be directed to the Complaints handling officers
2. Once received, the CHO will contact the 3d party within two days, to inform them CHO understanding of the circumstances leading to the complaint. CHO will invite comments to be made in relation to the issue.
3. Following the initial discussion the complaint remains unresolved, it will be investigated by CHO or an appropriate director who has been appointed by CHO to deal with the complaint
4. The person dealing with the complaint, upon completion of their investigations and within 28 days of receipt of the written summary of the complaint, write to the party to inform them of the outcome of their investigation with what actions have or will be taken.
5. Once informed of the outcome of the investigation if the 3rd party is still dissatisfied with the handling of the complaint they will have the option of requesting the matter either initially be reviewed by the CEO or referring directly to an appropriate independent such as ADR.