eTAACT

Question 1

e

Answer 1

Elicit patient’s understanding of illness/topic

Question 2

T

Answer 2

Tell the patient the core message about topic

Question 3

A

Answer 3

Ask the patient to explain their understanding of the core message

Question 4

C

Answer 4

Care. Respond to the patient’s emotions about the topic

Question 5

C

Answer 5

Counsel (e.g., on use of tx or follow-up visit, etc.)

Question 6

T

Answer 6

Teach back. Have the patient repeat the information to you