Estimating

Question 1

max repair time for bumpers and fenders

Answer 1

6 hours

Question 2

max repair time for doors, hoods and decklids

Answer 2

8 hours

Question 3

max repair time for quarter panels

Answer 3

10 hours

Question 4

max repair time for uniside, pillars and aperture

Answer 4

12 hours

Question 5

max repair time for roof

Answer 5

15 hours

Question 6

what to look for in flood damage when assessing damage to engine

Answer 6

milky oil. hydro lock happens when water enters cylinder at end of stroke and water doesn’t compress, piston can’t complete its stroke and can pend connecting rod, crack crank shaft, or blow seals.

Question 7

what time of damage can be PDR’d?

Answer 7

cone shaped. if the dent has a floor at the bottom, it means it can’t be popped out as the metal was stretched.

Question 8

fist sized dent: repair time

Answer 8

roughly an hour for every fist sized dent

Question 9

repair time for a scratch longer than one inch

Answer 9

one hour

Question 10

repair time for a nick less than one inch

Answer 10

half hour

Question 11

three steps figure into every estimate:

Answer 11

1. damaged panel
2. Blend next to damaged panel on horizontal plane
3. Remove and Install parts

Question 12

what are the 10 most common repair processes on estimates?

Answer 12

Replace
Repair
Refinish
Remove/ Install
Remove/ Replace
Blend
Sublet
Mechanical
PDR
Hazardous waste removal

Question 13

what are 3-4 parts to each quarter panel?

Answer 13

1. welded on quarter panel
2. wheel well liner
3. fuel door
4. quarter glass above it

Question 14

four parts to a trunk to estimate?

Answer 14

1. decklid
2. trunk lid trim panels and trim kit
3. emblem
4. nameplates

Question 15

what connects to the radiator support?

Answer 15

condenser
radiator
fan assembly

Question 16

what are five parts to a uniside? and what else is a uniside also called?

Answer 16

1. windshield pillars
2. Roof Rails
3. center pillar
4. quarter panel
5. rocker panel
   AKA Aperture panel

Question 17

what are three parts of a coolant system

Answer 17

1. condenser
2. radiator
3. fan assembly

plus coolant revivor and windshield washer reservoir

Question 18

what is LKQ

Answer 18

used parts, requires 25% markup on estimates, but some carriers only allow less percentage

Question 19

common abbreviation for refinish

Answer 19

RF

Question 20

2 common abbreviations for repairs

Answer 20

RP

RPR

Question 21

3 qualifications to blend

Answer 21

1. metallic paint
2. light paint color except white
3. share horizontal plane with another panel.

white and black generally don’t require blends.

Question 22

creases cause…

Answer 22

increases

Question 23

if you see buckling in quarter panel or uniside, what do you add to estimate?

Answer 23

2 hours for set up and measure and change labor rate to frame

Question 24

what are the average costs of 2 and 4 wheel alignments, and mount and balance

Answer 24

69.99 & 89.99

mount and balance generally 15

Question 25

3 parts of hood to estimate

Answer 25

1. hood
2. insulator - keeps heat off of hood and keeps paint from discoloring. suppresses engine noise, suppresses engine fire - fire melts tabs, liner drops onto engine to give a few seconds to get out.
3. information labels

Question 26

three major types of frame pulls

Answer 26

pull for mash - front or rear
pull for sidesway - diagonal rear
pull for unibody - side impact, t-bone
all are 2 hours at frame labor.

Question 27

rim damage estimates

Answer 27

repair or replace with OEM, can recondition at 189 estimate

Question 28

what 7 things to add to an estimate if wheel shifted forward or backward?

Answer 28

1. strut
2. upper control arm
3. lower control arm
4. knuckle
5. hub bearing
6. 4 wheel alignment
7. mount and balance

Question 29

4 parts of a bumper on an estimate

Answer 29

bumper cover
absorber
reinforcement/impact bar
brackets

Question 30

3 types of headlights

Answer 30

xenon
xenon-halogen
led

Question 31

8 parts to estimate on a door

Answer 31

1. outer panel skin
2. door shell (includes skin and frame)
3. handle
4. glass
5. weather stripping
6. belt/body side molding
7. door trim panel (interior)

Question 32

windshield 4 parts on an estimate

Answer 32

1. windshield
2. wipers
3. washer nozzle
4. cowl - rear of hood supports windshield and diverts rain

Question 33

3 parts of a fender on an estimate

Answer 33

fender
fender liner
fender flare (not on all cars)

Question 34

wheel tilted in at top or bottom, what 5 things to write on the estimate:

Answer 34

1. strut or upper control arm
2. knuckle
3. hub bearing
   4 mount and balance
4. 4 wheel alignment