Estee Lauder Purpose Flashcards

1
Q

I am Estée Lauder #1

A

1) Model the Estée Lauder style guidelines.

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2
Q

I build relationship with my customers.

A

1) Engage customers with a smile and warm greeting.
2) Be attentive and available.
3) Show appreciation and offer to stay in touch.
4) Respond with a popular solution to customer concern

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