Estee Lauder Purpose Flashcards
1
Q
I am Estée Lauder #1
A
1) Model the Estée Lauder style guidelines.
2
Q
I build relationship with my customers.
A
1) Engage customers with a smile and warm greeting.
2) Be attentive and available.
3) Show appreciation and offer to stay in touch.
4) Respond with a popular solution to customer concern