essay questions Flashcards
What is corporate culture; (b) how is it formed; (c) how is it sustained; and (d) how does it relate to
corporate mission and vision?
a. corporate culture is the shared values, experiences, and behaviors that distinguish and are common at a specific company.
b. corporate culture could be formed from the beliefs and actions of the company’s founder or through that company’s long term strategy of business.
c. having a mission statement, training new employees to have the understanding of the culture, and making sure that every employee is aware of and deeply understands the company culture. managers may also give benefits for those who actively take steps towards keeping the culture in place and in their work.
d. mission and vision statements basically define corporate culture. those statements would be a direct reflection of a company’s beliefs and future goals and are the motivator for every action at a company.
Give three (03) advantages of centralized organizational structure; and (b) give three (03) disadvantages
of centralized organizational structure. Explain each advantage and disadvantage
a.
-communication is very easy and in one direction. it’s very clear of who to go to when there’s an issue or who to ask about certain decisions. because there will only be one person/one specific group of people making those decisions.
-implementing decisions would be much quicker because information about decisions is communicated from one group to everyone else. things move much faster for processes about decisions or changes.
-there are less issues as the discussion about important decisions and changes would be much less muddled. there would be no discussions involving conflict with decisions among different employees.
b.
- employees might feel upset as they don’t have a voice in important decisions and they would find it important to. employees might feel distant from the work itself if they are not actively participating in the bigger aspects of it.
-top managers might get very stressed over time about having to make the big decisions by themselves without any other input. this would lead to major burn out.
-the changes and decisions might face backlash if employees feel like they didn’t get a chance to play a role in that decision. it’s really important for employees to feel as though they are a part of these things.
what are 3 differences between goods-production operations and service operations?
the first difference is that goods-production operations deal with items that can be physically touched (ex: hairbrushes, tissues) versus service operations that deals with actions and not tangible objects.
the second difference is that goods can be counted and their number of stock can be tracked and kept accounted for. services are not something that are kept at a fixed amount because they’re experiences that happen at certain times.
the third difference is that goods are produced before they’re utilized by consumers. a consumer can buy a tshirt that was made six months ago.
services are produced at the same time they are happening. services are produced in real time. (ex: if you are getting a massage, that is being produced in real time) and a service can not be held or put in storage.
Explain the “big five” personality traits and how they contribute to employee performance
- agreeableness
- has to do with how well a person can connect to other people. agreeable people are sociable, and can bond with others easily and naturally. they contribute to employee performance because agreeable people can collaborate well and formulate strong relationships with others at work. - conscientiousness
- has to do with a person’s ability to be organized, have clear goals they’re focused and determined on working towards. conscientious people are very responsible. they contribute to employee performance because conscientiousness makes a person a hard worker who will be determined to grow and get tasks done at work. - emotionality
-has to do with if a person perceives situations as positive or negative and if they lean more towards experiencing big and strong negative emotions and that will throw them off their work. affects employee performance: having low emotionality would make someone enjoy work more and would be more productive towards what they need to get done. - extraversion
-has to do with if a person enjoys finding and getting closer in relationships. extroverted people are seen as people who can communicate well and to many different people. employee performance: will be more comfortable with social interactions involving business like projects and deals, can connect well with other employees and clients as well. - openness
-has to do with a person’s ability to be open-minded and how stern they are about their own beliefs. open people would be great employees as they’d be interested in change, learning new information, and trying new ways of work to find a solution to something. would be very adaptable.
Explain difference between management and leadership
Management consists of directing others, organizing, and taking care of specific business tasks. Leaders are managers that inspire the employees towards a certain direction, whether it’s change or towards following the company’s mission even more. Leaders are motivators and inspirations to others.
