Equality and Diversity

Question 1

What is the definition of empowerment

Answer 1

The way by which a carer or person/ self encourages and individual/ themselves to make informed choices/ decisions so that they take control of their own life.

Question 2

what are the two examples of socialisations

Answer 2

Primary- family
Secondary- Media, peers, education, religion, health care, work

Question 3

How secondary agencies of socialisation influence a persons attitude MEDIA

Answer 3

Media- news giving a narrow attitude towards people

Question 4

How secondary agencies of socialisation influence a persons attitude PEERS

Answer 4

listening / imitating peer groups/ taunting people who have different characteristics

Question 5

How secondary agencies of socialisation influence a persons attitude EDUCATION

Answer 5

learning at school

Question 6

How secondary agencies of socialisation influence a persons attitude WORKPLACE

Answer 6

employees/ employers may have a negative/ positive view of people

Question 7

How secondary agencies of socialisation influence a persons attitude RELIGION

Answer 7

teach values and attitudes

Question 8

Effect on negative attitudes and prejudge can have on people who used a service

Answer 8

Lonely- may not want to mix with people
low self-esteem- feel unworthy
depressed- hard to motivate themselves
self-harming- cry for help
angry- not seek help

Question 9

indirect discrimination

Answer 9

applicants must not have a beard
employees cant wear hats
height restrictions
only allowed people from certain area
information only in one language
no provision for diet or prayers

Question 10

direct discrimination

Answer 10

verbal abuse
physical abuse
refuse to allow access (health, service, education, job)
excluding an individuals

Question 11

effects of discrimination

Answer 11

Upset
angry
withdrawn
annoyed
embarrassed
worthless
depressed
lonely

Question 12

ways in which an organisation can foster positive attitudes in staff to promote quality care

Answer 12

providing training- provide positive attitudes
mentoring system- help staff support others
monitor staff performance- so employees can improve and reflect
staff meeting- share concerns, share ideas
guidelines- ensures staff understand attitudes
good management- effective management
appraisals- looking for improvements
correct equipment- promotes good ethos in practitioners

Question 13

benefits to practitioners of following policies, codes of practice

Answer 13

helps do job effectively
treated with equality
guides abouts good practice
helps to protect them from accusation
ensures that they are working at the same standards
system of redress
improved reputation
promotes opportunities
good relationships
good trust
give them rights

Question 14

ways to promote equality and diversity

Answer 14

promoting equality and diversity
maintaining confidentiality
promoting individuals right and beliefs

Question 15

ways to promote equality and diversity

Answer 15

giving choice
non-discriminatory language
promoting information in different languages
non judgemental approach

Question 16

ways to maintain confidentiality

Answer 16

maintaining privacy for discussions/ treatments
passwords or locked information
need to know basics

Question 17

ways to promote individual rights and beliefs

Answer 17

time and place to pray
acknowledge belief or culture
providing choice for diets
same sex staff where appropriate

Question 18

early years care values

Answer 18

welfare of the child
safety for the children
healthy and safe environment
working in partner ship of families
learning and development
valuing diversity
equal opportunity’s
anti-discrimination
reflective practitioner
confidentiality
working with other professionals

Question 19

barriers to accessing a service

Answer 19

psychological- fear
financial- cost of transport, equipment
physical- disability, racial, cultural differences
geographical- poor services
communication- English not first language

Question 20

ways in which to facilitate to access to service overcome

Answer 20

Provide transport
Raise awareness
promote self-advocacy
funding
joint planning
leaflets
provider interpreters
provider choice of food
flexible appointment times

Question 21

issues faced by older people

Answer 21

exclusion for civic/social activities
exclusion from basic services
neighbourhood exclusion
relying on family
lack of access
stereotyping
longer working life
fear of crime
sensory impairment
mobility issues
more leisure opportunities

Question 22

ways in which organisations can ensure advertising policy’s and promoting equal opportunities’

Answer 22

advertise in all areas
use a EOP logo
analyse monitoring forms
use positive statements
non discriminatory language
use legislation for guide

Question 23

ways in which organisations can ensure interview policies promote equal opportunities

Answer 23

no illegal questions asked
no personal questions
same questions
mixed panel
accessible time and place
use legislation for guide

Question 24

strengths of legislation’s in reducing discrimination in society

Answer 24

helps spread awareness
give people more rights
more opportunities
close pay differentials
more equality
system of redress
reduces discrimination
commissions provide support

Question 25

weakness of legislations in reducing discrimination

Answer 25

does not stop discrimination
more emphasis in education
improves role models
hard to prove
still pay gap
media influential
fear of vicimisation

Question 26

systems of redress or people/groups who can help/advise/ when encountering discrimination/ unequal treatment

Answer 26

equal opportunities commission
county court
employment tribunal
european court of human rights
CAB
solicitor
refer to legislation
complain to complains manager
trade union