*EP APC Inclusive Environments

Question 1

What is the Equality Act 2010?

Answer 1

It is law which protects people from discrimination, harassment and victimisation.

Question 2

What are the Protected Characteristics?

Answer 2

There are 9:

1. Disability
2. Relgion
3. Age
4. Gender reassignment
5. RACE
6. Marriage
7. Maternity
8. Sex
9. Sexual orientation

Question 3

When are you protected?

Answer 3

• in the workplace
• use public services like healthcare (for example, visiting your doctor or local hospital) or education (for example, at your school or college)
• use businesses and other organisations that provide services and goods (like shops, restaurants, and cinemas)
• use transport
• join a club or association (for example, your local tennis club)
• have contact with public bodies like your local council or government departments

Question 4

What are the different forms of discrimination?

Answer 4

1. Direct Discrimination
2. Indirect Discrimination
3. Harassment
4. Victimisation

Question 5

What is direct discrimination?

Answer 5

when you’re treated differently and worse than someone else for certain reasons.

Question 6

What is indirect discrimitaion?

Answer 6

when there is a practice policy which applies to everyone in the same way but has a worse effect some people than others. the equality act says she at a particular disadvantage.

Question 7

What is harrassment?

Answer 7

unwanted behaviour which you find offensive which makes you feel intimidated. it can happen on its own or alongside other forms of discrimination

Question 8

What is victimisation?

Answer 8

when somebody treats you badly or subjects you to a detriment because you complain about discrimination or help someone who’s been the victim of discrimination.

Question 9

Can you give an example of a public service which is not all inclusive?

Answer 9

The underground.

Only 71 out of the 270 stations are wheelchair accessible.

Question 10

Is cost an element to consider in relation to making an environment inclusive?

Answer 10

Yes, reasonable test within the Equality Act 2010.

If it is financially unviable to undertake the work, then it is not reasonable to.

Question 11

What impact can inclusive environments have on property values?

Answer 11

Properties which are able to meet the needs of all are likely to be more valuable.

For example, a workplace would prefer to occupy a building which allows all their workforce to use it.

Therefore, inclusive properties will likely see less voids, need lower incentives and achieve higher rents/values than those that don’t.

Question 12

Under the Equality Act, who is responsible for ensuring environments are inclusive?

Answer 12

Either the property owner or property manager.

Inclusive design is the responsibility of everyone who works in the built environment.

Question 13

How does the Equality Act 2010 relate to property professionals?

Answer 13

Lettings or sales cannot be undertaken in a way which discriminates, harasses or victimises a person.

Question 14

ShouldWhat is buildings regulations Part M?

Answer 14

Building regulation in England to ensure that people are able to access and use buildings and their facilities.

Volume 1 = dwellings

volume 2 = buildings other than dwellings

Question 15

What are the provisions of Part M?

Answer 15

It sets out minimum requirements to ensure a broad range of people are able to access and use facilities.

Provides guidance on the use of ramps and steps.

Question 16

What options are available to a service provider under the Equality Act if an environment is not inclusive?

Answer 16

1. remove or alter feature
2. Provide reasonable means of avoiding it

Question 17

What does a “reasonable requirement” mean in relation to the Equality Act 2010?

Answer 17

The action is financially viable and practical

They can be changes to policies working practices or physical layouts providing extra equipment of support.

Buildings the equality act requires reasonable adjustments to be made in relation to accessibility. In practice this means that due regard must be given to any specific need of likely building users might be reasonably met.

Question 18

What does London Planning Policy say in relation to inclusive environments?

Answer 18

The London plan published in 20 2011 contains a number of policies which specifically promote inclusive X access to the built environment the disabled and older people.

• Improve access to goods and services
• housing design requires the new dwellings have adequately sized rooms
• 10% of new housing is designed to be wheelchair accessible

Question 19

What does the NPPF say about inclusive environments?

Answer 19

States that development needs to be designed to be inclusive - for individual, public and private buildings.

Inclusive in that the buildings are their surrounding spaces can be accessed and used by everyone.

Question 20

Why is creating an inclusive environment important?

Answer 20

Not only due to Legislation, but also due to improving and helping the lives of those who would otherwise suffer.

Question 21

Are there penalties under the Equality Act 2010?

Answer 21

Can make a discrimination claim in the civil court to receive compensation for injury to feelings and loss of earnings.

Question 22

What does the term inclusive environments mean?

Answer 22

An inclusive environment is one that facilitates dignified and intuitive use by everyone does not physically or socially separate discriminate or isolate it readily accommodates and wwelcomes diverse users need - RICS definition

Question 23

Aim of inclusive environment

Answer 23

Ensuring property does not physically or socially separate, discriminate or isolate

Accommodates and welcomes a range of user needs

Question 24

Primary legislation

Answer 24

Equality Act
Health and safety at work act
Planning and building acts

Question 25

Secondary legislation

Answer 25

NPPF
Building regs – Part M ‘Access to & Use off Builings’
Fire Safety
British Standards eg BS8300 (design suitable for disabled)

Question 26

Equality Act reference to inclusive environments

Answer 26

Section 20: duty to make adjustments

Must make REASONABLE adjustments if there is a feature that puts a disabled person at a disadvantage

Question 27

Importance to note when making adjustments

Answer 27

Must be reasonable in terms of cost extent and disruption

Question 28

Ways to modify buildings

Answer 28

Braille
Coloured doorways
Ramps and lifts
Electric doors
Widened doorways

Question 29

Give examples of environments?

Answer 29

Building, homes, workplaces, shops, healthcare facilities, sports venues.

Question 30

name the relevant primary and secondary legislation?

Answer 30

primary

• Equality Act 2010
• Health and Safety at Work Act 1974
• Employment act 2002

secondary

• National planning policy framework
• building regulations
• fire safety regulations

Question 31

Tell me about the Equality Act 2010 the measures it takes to promote inclusion.

Answer 31

Places Duty on Service providers

• Take reasonable steps to avoid provision which puts disabled person at disadvantage
• Avoid physical feature which puts disabled person at disadvantage
• Provide auxiliary aid where, without it a disabled person would be at disadvantage

Question 32

Requirements under Fire Safety (Regulatory Reform Order) 2005​

Answer 32

​

• Requirement to carry out a Fire risk assessment​
• Requirement to have PEEP (Personal Emergency Evacuation Plan)​
• Must be pre planned​
• Must identify needs of disabled person​
• Must ensure proper arrangements to evacuate are in place​

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Question 33

What is Inclusive Employer Quality Mark​?

Answer 33

4 key principles:​

Leadership - demonstrable commitment at the highest level to increasing the diversity of the workforce​

Recruitment - engage and attract new people to the industry from under-represented groups; best practice recruitment methods​

Culture - an inclusive culture where all staff engage with developing, delivering, monitoring and assessing diversity and inclusivity​

Development - training and promotion policies that offer equal access to career progression to all members of the workforce​

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Question 34

Duties under equality act 2010?

Answer 34

Employers have legal obligation to comply with act and eliminate discrimination from workplace.

Question 35

What are the essential principles for achieving an inclusive environment?

Answer 35

​

• Contribute to building an inclusive society now and in the future​
• Apply professional and responsible judgement and take a leadership role​
• Apply and integrate the principles of inclusive design from the outset of a project ​
• Do more than just comply with legislation and codes ​
• Seek multiple views to solve accessibility and inclusivity challenges​
• Acquire the skills, knowledge, understanding and confidence to make inclusion the norm not the exception​

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Question 36

Tell me about the RICS’ Diversity and Inclusion strategy?​

Answer 36

From RICS - the surveying profession needs a more diverse workforce in order to utilise the in its innovative skills and technologies required by customers in the built and natural environments. It is our responsibility to tackle barriers to entry and encourage a more diverse profession.

RICS has been committed to raising the awareness of surveying and the ambition for the profession to be more diverse. The inclusive employer equality mark is a response to the sector striving to move towards a more diverse and inclusive workforce.

In 2015 RICS launched the inclusive employer quality Mark. It is based on four clear key principles.

• Leadership
• recruitments
• Culture
• developments

Question 37

What is NBS’ Equality policy?

Answer 37

• mission is to build an inclusive culture where everyone can thrive and for our society to reflect the diversity of the wider communities we serve.
• Inclusion Partners with their own inclusion and diversity plans
• Black Young Professionals Network.
• commitment to female progression

Question 38

What should an inclusive environment create?

Answer 38

• Creates buildings places and spaces that can be used easily safely and with dignity by all of us
• provides choice is convenient and avoids unnecessary effort separation of segregation
• goes beyond meeting minimum standards of legislative requirements
• recognises that we all benefit from improved accessibility

Question 39

what you understand by diversity?

Answer 39

brings together different groups brings together different groups

SEE DANNY M CPD FOR GROUPS

Question 40

what you understand by neuro diversity?

Answer 40

new area which is just starting to become understood. includes mental conditions:

• dyslexia
• ADHD
• Aspergers
• dyspraxia

Question 41

what is a reasonable adjustments and why?

Answer 41

• A duty on service providers and those exercising public functions to make reasonable adjustments
• duty not to discriminate against or victimise someone in selling and letting premises
• reasonable adjustments duty on controllers premises (i.e. landlords and management companies) in relation to let premises and common parts.

Question 42

examples of reasonable adjustments?

Answer 42

equality act 2010

physical

• providing ramps and stairway lifts
• making doors wider
• installing automatic doors
• providing more lighting and clearer signage

auxiliary aids and services

• are portable induction loop the people with hearing aids
• BSL interpreters
• providing information on alternative formats such as Braille and audio CDs
• extra staff

Question 43

what are the key factors to assess a building suitability?

Answer 43

• is there access are bought public transport to the building
• are the pavements outside in good condition with dropped curbs
• is there access will parking near the entrance
• is the main entrance easy to identify distinct colour and shape
• does the entrance have accessible doors
• does the entrance have a ramp access
• is the floor nonslip with adequate wheelchair circulation space

Question 44

what new legislation is coming out intensive building safety? building safety bill 2021

Answer 44

• the introduction of a new building safety regulator will be will be asked tasked with overseeing a new more stringent regime for high-rise buildings requirements during the planning design construction occupancy phases of the build
• it will give residents a high in high-risk buildings more routes to raise concerns about safety mechanisms to ensure their concerns will be heard and taken seriously
• it will ensure there are clearly identified people responsible for safety during the pation of a high-rise residential building

Question 45

what are the five new rules of conduct?

Answer 45

implemented Feb 2022

• members of firms must be honest act with integrity and can lie with their professional obligations including obligations to RICS
• members and firms must maintain their professional competence and ensure that services are provided by competent individuals
• members and firms must provide good quality intelligence service
• members and firms must treat others with respect
• members and firms must act in the public interest take responsibility for their actions and act to prevent harm and maintain public XXXX Danny M

Question 46

what is RICS defining future?

Answer 46

• to ensure that RICS is diverse and inclusive and is equipped to serve all members

Question 47

What is the duty on service providers rebuilding users under EA?

Answer 47

• To take reasonable steps to avoid a provision criterion or practice which puts a disabled person at a substantial disadvantage.
• To avoid a physical feature which puts a disabled person a substantial disadvantage
• to take reasonable steps to provide an auxiliary aid were a disabled person would without it be put a substantial disadvantage.

Question 48

How other global ethical standards linked to inclusive environments?

Answer 48

• Act with integriity
• always provide a high standard of service
• act in a way that promotes trust in the profession
• treat others with respect
• take responsibility