*EP APC Diversity Flashcards
Why is it important to collaborate and work part of a team?
Peer learning and self-improvement.
Teamwork promotes diversity.
Delegation of tasks becomes easy.
Teamwork encourages healthy competition.
Teamwork and collaboration produce increased creativity and innovation.
What does an inclusive team mean to you?
Inclusivity is an intention or policy of including people who might otherwise be excluded or marginalized.
Inclusivity is making folks feel valued and as if they belong in the group.
How does working as part of a team deliver the best outcomes for a client?
Results in more ideas and solutions.
Allows you to share knowledge and get the job done quicker.
Workplace diversity promises to make teams more creative, innovative, productive and flexible.
Diversified companies foster higher job satisfaction and financial performance
How does diversity improve productivity?
Having a diverse team from different backgrounds will mean that there are more approaches and different ways of thinking about things.
This will lead to more ideas and solutions.
Less ‘herd’ like.
A diverse work environment promotes a wider perspective on customer needs, product improvements, and company well-being.
Diverse team members provide unique perspectives, which can help recognize new and different market opportunities.
People can perform up to 30% better when they can be themselves at work
What is the unconscious bias?
Subconscious social stereotypes that we have about certain people that we are unaware about.
Unconscious (or implicit) bias is a term that describes the associations we hold, outside our conscious awareness and control.
Unconscious bias affects everyone. Unconscious bias is triggered by our brain automatically making quick judgments and assessments.
What negative impact can acting with your unconscious bias have?
Unconscious bias can lead to bullying, harassment, discrimination, people feeling excluded, being less productive and unengaged.
It impacts upon recruitment decisions, employee development, impairs diversity and negatively affects staff retention rates.
When unconscious bias is not addressed, it affects the morale and the overall experience of the workers.
Why is it important to address your unconscious biases?
To make sure everyone is treated fairly and justly.
By improving one’s awareness and understanding of unconscious bias, individuals can begin to change how they think about and engage with diversity issues.
Implicit bias matters because everyone possesses these unconscious associations, and implicit bias affects our decisions, behaviors, and interactions with others. Although implicit biases can be positive or negative, both can have harmful effects when they influence our decision-making.
What would you do if a team member wasn’t acting in a collaborative way?
Depends greatly on the circumstance and who it is. But…
- Dont make assumptions about their behaviour
- Talk to them
- Be inclusive
- Clarify to company/team mission/goals
- Define team members roles
- Create new opportunities to motivate
How do you foster a good working environment?
By ensuring it is inclusive and approachable.
- Carry out onboarding and training
- Create a comfortable work environment
- Conduct regular check-ins
- Create strong lines of communication
- Create opportunities for learning and development
- Promote diversity
Example of unconscious bias that you have experienced
UPDATE
Ways to reduce unconscious bias
- Accept that we all have unconscious biases
- Make considered decisions - stop, reflect, discuss
- Make decisions based on facts and data
- Monitor your own behaviour
- Pay attention to bias related to protected characteristics
- Put diversity policies/procedures/targets in place
Why do diverse companies perform better?
- Win the best talent
- Enhance consumer relationships
- Boost employee engagement
- Increased innovation
- Better decision making
- Strengthen company’s image
Legislation governing Diversity and Inclusion
Equality Act 2010
Purpose of equality act
Protects individuals from unfair treatment and promotes a more fair and equal society
Example of characteristics under Equality Act
- age
- disability
- gender reassignment
- marriage or civil partnership
- pregnancy and maternity
- race
- religion/belief
- sex (gender)
- sexual orientation.
Types of discrimination
Direct
Indirect
Harassment
Victimisation
RICS policies on Diversity and Inclusion
Encouraging sector to improve diversity and inclusion
Need to represent the communities we support and serve
Article in Modus - now 20-30% of women in industry. Shows changes are being made but need to continue!
Including in new rules of conduct and ethics - Feb 2022
IEQM - RICS has been committed to raising the awareness of surveying and the ambition for the profession to be more diverse. The Inclusive Employer Equality Mark is a response to the sector striving to move towards a more diverse and inclusive workforce. 4 principles
- Leadership
- Recruitment
- Culture
- Development
Effect of team working on performance and output
Productivity - Jobs completed more efficiently and to a higher standard
Quality - Ability to collaborate and share ideas to improve quality of advice for client
Please provide an example when you have experienced UK EA 2010 in your work.
Lou’s son.
What is the recruitment process you follow?
Outsource!
What are skills for effective team working?
- Listening
- Discussing
- Persuading
- Respect
- Helping
- Collab
- Communication
How could AWH improve diversity in the workplace?
- Don’t make job advertise explicit for education or experience.
- Advertise in a wide range of places.
- Encourage all employees to have their say
Give an example of teamwork
I work as a team daily with my Assistant, continually communicating and resolving matter together. For example a leak.
What is the key principle of UK Equality Act 2010?
Legally protects all people from discriminiations in the workplace and wider society.
What does the Equality Act 2010 say about diversity and inclusion?
- PROTECTS AGAINST DISCRIMINATION - Legally protects people against discrimination in workplace and society.
- BUILDINGS - it is unlawful for those managing buildings to discriminate against occupiers.
- ADJUSTMENTS - Reasonable adjustments should be made for occupiers.
There are 9 protected characteristics.
Tell me about Stages of team development
- Forming - people working as individuals
- Storming - stage of conflict
- Norming - team begins to achieve its potential
- Performing - team is characterised by openness and flexibility
- Mourning - when team disbands.
Tell me about Characteristics of effective teams
- A common sense of purpose;
- A clear understanding of the team‘s objectives;
- Resources to achieve those objectives;
Tell me about Requirements for team selection
- Team should include a range of the necessary technical and specialist skills,
- Should be a variety of personal styles among members to fill the different roles that are involved in successful teamwork.
Tell me about Belbin method
- Belbin suggests that, by understanding your role within a particular team, you can develop your strengths and manage your weaknesses as a team member, and so improve how you contribute to the team.
- Action Orientated roles
- People Orientated roles
- Thought Orientated roles
Tell me about diversity in the workplace
- Surveying profession requires diverse workforce in order to utilise innovative skills and technologies required by consumers in the built and natural environments
Tell me about responsibilities to tackle barriers to entry e.g. unconscious bias.
- Responsibility to tackle barriers to entry and encourage a more diverse profession.
o Legally
o Morally
o Economically
Tell me inclusive communication
- Sharing information in a way that everybody can understand.
Think of a team you have worked within ? which role did you play?
How successful do you think the team was? Why?
UPDATE
Example of when you have had to show Leadership qualities?
UPDATE
examples of projects you have worked on where you consider to have involved a ‘good team’ and a ‘bad team’?
UPDATE
Give me an example of your team work skills?
- 1) Listening to others
- 2) Discussing ideas with others
- 3) Participating with all team members
- 4) Communication
- 5) Respecting others
What skills have you developed as a professional person
UPDATE
- 1) Working & dealing with various types of people of different organisational positions & with different attitudes & personalities.
- 2) Developed communication, presentation & reporting skills
- 3) Working in a professional & timely manner to meet deadlines”
