Entering the Customer's Order

Question 1

E

Answer 1

Eat In

Question 2

T

Answer 2

Take Out

Question 3

To build a half and half Pizza

Answer 3

Use the:

“Left 1/2” and the “Right 1/2” keys

Question 4

To have your pizza cooked longer

Answer 4

Add Desciption key or type:

“Well Done”

Question 5

For pizza with no sauce

Answer 5

Add Desciption key or type;

“no sau”

Question 6

For pizza with light sauce

Answer 6

Add Desciption key or type;

“lite sau”

Question 7

For pizza with extra sauce

Answer 7

Add Desciption key or type;

“x sau”

Question 8

For Pizza with no cheese

Answer 8

Add Desciption key or type:

“no cheese”

Question 9

For Submarines with extra cheese

Answer 9

Add Desciption key or type:

“x chs sub”

Question 10

For Submarines with no Italian dressing

Answer 10

Add Desciption key or type:

“no dress”

Question 11

For submarines with no tomato

Answer 11

Add Desciption key or type:

no tom

Question 12

If the customer wants a side of an item

Answer 12

The “Side” key will charge the customer the item.

You need to press the “ add Description” and add the item what the customer wanted

Question 13

The customer wants an extra dresing

Answer 13

Press the “xtra dressing key” and select the type of dressing and select the number preceding the dressing and press enter.

Question 14

The customer would like to use a coupon

Answer 14

The “coup” key is for coupons.

Pres the ‘coup” key and enter the coupon number (found on the the bottom right of the coupon). The discount will appear on the right hand side of the screen.

Question 15

If you need to change the quantity of an item entered on the right side:

Answer 15

Use the “C” key Press the “C” key then move the cursor up or down with the arrow keys. Type in the new quanitity and press enter

Then press quit to continue oder entry.

You will need to use this key in two situations:

1. To change the quanity because the customer ordered changed.
2. To change or remove something entered on the right side. Type 0 for quanitity and the item will disappear when you press enter. Enter the new order before deleting the old one. this will avoid inputting incorrect information or asking the customer for their order again

Question 16

Pick Up of Delivery orders at Store

Answer 16

No orders are taken for Pick Up or Delivery at the Store.

These must go through the Phone Center.

There are two ways of recalling the Pick Up cusomters order.

1. Type in the phone number of the customer.
2. find the PickUp ticket with the customer name and press “Order Recall”. Enter the number form the Pick Up ticket.

Question 17

If the customer would like to add on items to their pick up order such as salad or beverage

Answer 17

Select “R” for revise and enter the additional items.

After pressing the “option” key you may choose “T” for till if the customer doesn’t want anything elese.

Question 18

A Group may want to run a tab and pay when they are finished.

Answer 18

1. This must be approved by the manager and must be written by hand.
2. ???When the order is rung up, it is important to remove the pink tickets before the Pizza Maker or Fryer Person makes the order again???
3. Once the order is completed, press the ‘notes’ key and enter the customer name.

Question 19

Repeating the Order back to the customer

Answer 19

Repeat every order back to the customer. Use the customer’s name.

“OK, Bob, that will be one large thin pepperoni, two small one trip salads and a pitcher of Coke.”