Ensuring Employees' Physical and Psychological Well-Being

Question 1

*Why is it important for managers to look after the physical and psychological well-being of the company’s employees?

Answer 1

1- Higher % of young employees have workplace accidents due to their lack of experience and knowledge
2- If they don’t, it can have financial and marketing impacts on the organization and on coworkers which can lead to unmobilized employees and trouble hiring new ones

Question 2

*What are the 4 employee rights?

Answer 2

1- Right to refuse to perform work (risk related to equipment, lacking qualifications unless risk is part of job)
2- Right to protective reassignment (pregnant woman can become receptionist for the time being)
3- Right to receive rehabilitation (therapy paid for)
4- Right to return to work (job/place is safe)

Question 3

*What are the main sources of stress/risk at work?

Answer 3

*to identify risk, ITEM
Individual:
training, following rules, experience
Tasks:
work procedures, frequency
Environment:
temperature, state of location, contaminants
Material:
tools, equipment, vehicles

Question 4

*What are the manager’s roles and obligations in health and safety?

Answer 4

Supplying protective equipment to employees (for free),
Informing employees and providing them with proper training (during orientation),
Ensuring safety and maintaining sanitary work conditions,
Ensuring that work organization/procedures/techniques = safe,
Setting up prevention programs,
Conducting accident investigations,
Knowing workers’ rights and obligations,
Protecting employees from psychological harassment,
Preventing stress and burnout (redistribute tasks evenly)

Question 5

*What are the HR indicators?

Answer 5

*what can be measured in health and safety?
Frequency (amount of accidents)
Severity (amount of days lost due to accidents)
Type of injuries (cut, electrocution, fall)
Affected body parts (hand, foot, back)
Participation rate at EAP
Absenteeism rate due to psychological risks

Question 6

What are the 3 manager obligations (which also become the employee obligations)

Answer 6

1- Talk about it
inform (understand), sensibilize, raise awareness, collaborate (investigation)
2- Act
intervene (disciplinary measures), support, improve (create policies), fix (to stop it from happening again)
3- Detect risk factors
evaluate (surveys), fix, follow-up

Question 7

What are the 2 main roles of the CNESST?

Answer 7

*public body that ensures organizations respect law
1- Prevent:
promote health and safety, eliminate dangers, perform inspections
2- Compensate:
compensate sick or injured employees, provide rehab