Engg Management Flashcards by Catherine Losito

This is a written document that states the quantity of output a company must produce in broad terms and by product family.
Marketing Plan
Financial Plan
Production Plan
Short-range plans

Production Plan

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The movement from one position to another which has less pay or responsibility attached to it. It is used as a form of punishment or as a temporary measure to keep an employee until he is offered a higher position.
Monetary reward
Promotion
Demotion
Transfer

Demotion

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Refers to translation of the forecasted human resource needs to personnel objectives and goals.
Forecasting
Control
Programming
Recruitment

Programming

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Which one is a disadvantage of a matrix organization?
Dual accountability of personnel
Conflicts between project and functional managers
Profit-and-loss accountability difficult
Inefficient use of specialist

Inefficient use of specialist

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When structuring an organization, the engineer must be concerned with the grouping of related jobs, activities, or processes into major organizational subunits. This refers to:
Division of labor
Delegation of authority
Departmentation
Span of control

Departmentation

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A type of controlling when the management anticipates problems and prevents their occurrence.
Feed forward control
Preventive control
Concurrent control
Feedback control

Feed forward control

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Refers to the process of determining how specific tasks can best be accomplished on time with available resources.
Operational Planning
Intermediate Planning
Strategic planning
Secondary Planning

Operational Planning

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In selecting an organizational structure, which of the following is not a criterion?
Finance and accounting
Customer relation
Location
Technology

Location

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What is NOT a factor to be taken into consideration when selecting an organizational structure for managing projects?
Overhead cost
Type of technology used
Location of the project
Level of uncertainty in projects

Location of the project

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What refers to the collection of the tools and techniques that are used on a predefined set of inputs to produce a predefined set of outputs?
Project Management
Engineering Management
Management
Planning

Project Management

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A management function which refers to the structuring of resources and activities to accomplish objectives in an efficient and effective manner.
Organizing
Planning
Supervising
Structure

Organizing

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Which is NOT an element of project management process?
Data and information
Research and development
Decision making
Implementation and action

Research and development

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What network model enables engineer managers to schedule, monitor, and control large and complex projects by using only one time factor per activity?
Forecasting
Critical path method
Program evaluation review technique
Simulation

Critical path method

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Project integration management involves which of the following processes?
Project plan development
Project plan execution
Integrated change control
Quality planning

Quality planning

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What is a diagram of the organization’s official positions and formal lines of authority called?
Organization chart
Authority chart
Policy chart
Control chart

Organization chart

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A function of an engineer where the engineer is engaged in the process of learning about nature and codifying this knowledge into usable theories.
Research
Design and Development
Testing
Manufacturing

Research

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What refers to the techniques that encompass risk assignment and the inclusive evaluation of risk, costs and benefits of alternative projects or policies?
Risk management
Risk-benefit analysis
Benefit management
Uncertainty analysis

Risk-benefit analysis

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What management function involves orienting personnel in the most effective way and channeling resources?
Directing
Planning
Organizing
Leading

Directing

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A function of an engineer where the engineer works in a unit where new products or parts are tested for workability.
Research
Design and Development
Testing
Manufacturing

Testing

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The following are considered theories of Motivation except:
Maslow’s Needs Hierarchy Theory
Expectancy Theory
Herzberg’s Two-Factor Theory
Gagarin’s Theory

Gagarin’s Theory

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An organizational structure in which each employee reports both a functional or division manager and to a project or group manager.
Functional Organization
Product or Market Organization
Matrix Organization
Divisible Organization

Matrix Organization

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Actual performance normally is the same as the original plan and therefore it is necessary to check for deviation and to take corrective action. This action refers to what management function?
Organizing
Planning
Controlling
Staffing

Controlling

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A committee created for a short-term purpose and have a limited life.
Ad hoc committee
Standing committee
Sinking committee
Midget committee

Ad hoc committee

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An important factor for a company to locate in places where they can be easily reached by their customers.
Product
Price
Promotion
Place

Place

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An engineering is required to finish a certain engineering job in 20 days. He is said to be __________ if he finished the job within the required period of 20 days Efficient Effective Reliable Qualified

Effective

A plan which sets forth the projected expenditure for a certain activity and explains where the required funds will come from. Project Budget Program Financial Statement

Budget

The process of determining the physical arrangement of the production system. Work-Flow Layout Quality Control Inventory Control Purchasing and Materials Management

Work-Flow Layout

Engineers can become good managers only through __________. Experience Taking master degree in management Effective career planning Trainings

Effective career planning

What refers to the learning that is provided in order to improve performance on the present job? Training Development Vestibule Specialized courses

Training

Function of communication that deals when feelings are repressed in the organization, employees are affected by anxiety, which, in turn, affects performance. Information Function Emotive Function Motivation Function Control Function

Emotive Function

The engineer manager must be concern with the needs of his human resources. What refers to the need of the employees for food, drinks, and rest? Physiological need Security need Esteem need Self - actualization need

Physiological need

A group of activities designed to facilitate and expedite the selling of goods and services. Advertisement Commercial Marketing Sales

Marketing

Defined as the creative problem-solving process of planning, organizing, leading, and controlling an organization’s resources to achieve its mission and objectives. Management Planning Organizing Supervision

Management

The promotional tool that publishes news or information about a product, service, or idea on behalf of a sponsor but is not paid for by the sponsor. Advertising Publicity Sales promotion Personal selling

Publicity

What management function involves selecting candidates and training personnel? Organizing Staffing Motivating Controlling

Staffing

A specialist’s right to oversee lower-level personnel involved in that specialty, regardless of where the personnel are in the organization. Line authority Staff authority Functional authority Head authority

Functional authority

What management functions refers to the process of anticipating problems, analyzing them, estimating their likely impact and determining actions that will lead to the desired outcomes and goals? Planning Leading Controlling Organizing

Planning

By departmentalization of an organization, it decentralizes __________? Authority Responsibility Accountability All of the above

All of the above

In the process of performing a project, after the need for a product or service is identified, what is usually the next step? Define the goals of the project and their relative importance Develop a budget Develop a schedule Develop the technological concept

Define the goals of the project and their relative importance

To consider the consequence of uncertainly on project management, laws on project management are developed. One of which is “A careless planned project will take __________ times longer to complete than expected”. Three Four Two Two and a half

Three

A type of controlling when information is gathered about a completed activity, and in order that evaluation and steps for improvement are derived. Feed forward control Preventive control Concurrent control Feedback control

Feedback control

The arrangement or relationship of positions within an organization. Organizing Planning Supervising Structure

Structure

What refers to the rational way to conceptualize, analyze and solve problems in situations involving limited or partial information about the decision environment? Sampling theory Linear programming Decision theory Simulation

Decision theory

Defined as the process of identifying and choosing alternative courses of action in a manner appropriate to the demands of the situation. Decision Making Engineering Management Initiative Problem solving

Decision Making

When engineer enters management, what is the most likely problem he finds difficult to acquire? Learning to trust others Learning how to work through others Learning how to take satisfaction in the work of others All of the above

All of the above

In Morris life cycle model, a project is divided into how many stages to be performed in sequence? 3 4 5 6

What is the advantage of free-rein style of leadership? Little managerial control and high degree of risk Time consuming and cost ineffective Little ideas from subordinate in decision making All of the above

Little managerial control and high degree of risk

An assessment of future human resource needs in relation to the current capabilities of the organization. Forecasting Control Programming Recruitment

Forecasting

This is appropriate for a large corporation with many product lines in several related industries. Functional Organization Product or Market Organization Matrix Organization Divisible Organization

Product or Market Organization

A function of an engineer where the engineer works as consultant of any individual or organization requiring his services. Construction Consulting Government Sales

Consulting

Refers to the money or other considerations exchanged for the purchase or use of the product, idea, or service. Product Price Promotion Place

Price

What type of committee companies or corporations created for a short-term purpose only? Interim committee Temporary committee Standing committee Ad hoc committee

Ad hoc committee

A process of creating a set of product specifications appropriate to the demands of the situation. Product Design Blueprinting Product planning Conceptualizing

Product Design

What network model enables engineer managers to schedule, monitor, and control large and complex projects by employing three time estimate for each activity? Forecasting Critical path method Program evaluation review technique Simulation

Program evaluation review technique

This refers to monitoring human resource action plans and evaluating their success. Forecasting Evaluation and Control Programming Recruitment

Evaluation and Control

These are plans intended to cover a period of less than one year. First-line supervisors are mostly concerned with these plans. Short-range plans Long-range plans Standing Plans Single-Use Plans

Short-range plans

Refers to the process of determining the contributions that subunits can make with allocated resources. Operational Planning Intermediate Planning Strategic planning Secondary Planning

Intermediate Planning

Refers to the measurement of products or services against standards set by the company. Work-Flow Layout Quality Control Inventory Control Purchasing and Materials Management

Quality Control

What principal element of uncertainty refers to a measure of the relevance of available information to the problem at hand? Statistical confidence Tolerance Incompleteness of the data Ambiguity in modeling the problem

Tolerance

A function of an engineer where the engineer gets employment in a school and is assigned as a teacher of engineering courses. Consulting Government Management Teaching

Teaching

The process of partitioning an organization into subunits to improve efficiency is known as __________. Division of labor Segmentation Departmentalization Territorialization

Departmentalization

What is the first stage in the life cycle of a project using Morris model? Planning and design Feasibility Production Turnover and startup

Feasibility

What chart summarizes the relationships between project stakeholders and their responsibilities in each project element? Linear responsibility chart Matrix responsibility chart Responsibility interface matrix All of the above

All of the above

Refers to the process of determining the major goals of the organization and the policies and strategies for obtaining and using resources to achieve those goals. Operational Planning Intermediate Planning Strategic planning Secondary Planning

Strategic planning

Refers to forecasting the future sales of a given product, translating this forecast into the demand it generates for various production facilities, and arranging for the procurement of these facilities. Product Design Blueprinting Product planning Conceptualizing

Product planning

The top management of any firm is involved in this type of planning. Operational Planning Intermediate Planning Strategic planning Secondary Planning

Strategic planning

Refers to the process of ascertaining whether organizational objectives have been achieved and determining what activities should then be taken to achieve objectives better in the future. Planning Controlling Evaluation Inspection

Inspection

What organizational structure is based on the assumption that each unit should specialize in a specific functional area and perform all of the tasks that require its expertise? Functional organization Territorial organization Process organization Product organization

Functional organization

The last step-in decision-making process is to Analyze environment Make a choice Diagnose problem Evaluate and adapt decision results

Evaluate and adapt decision results

Refers to the management function that involves anticipating future trends and determining the best strategies and tactics to achieve organizational objectives. Management Planning Organizing Supervision

Planning

A function of an engineer where the engineer assists the company’s customers to meet their needs, especially those that require technical expertise. Construction Consulting Government Sales

Sales

What is the major activity of the project support office? Administrative support for projects Support for tools and techniques Overall project management support Project management via the internet

Administrative support for projects

A form of communication transmitted through hearing or sight. Verbal Oral Written Nonverbal

Verbal

Refers to attracting qualified persons to apply for vacant positions in the company so that those who are best suited to serve the company may be selected. Forecasting Evaluation and Control Programming Recruitment

Recruitment

What type of conflict do managers encounter when there is disagreement on issues of territorial power or hidden agenda? Technical opinion conflict Politics Ambiguous roles Managerial procedure conflict

Politics

Which of the following is not a trait of an effective leader: A high level of personal drive Knowledge of the company, industry or technology Charisma Greedy

Greedy

A staff specialist’s right to give advice to a superior. Line authority Staff authority Functional authority Head authority

Staff authority

Either a voluntary or involuntary termination of an employee. Separation Separation Termination Demotion

Separation

Which one is a disadvantage of a projectized organization? Uncertain technical direction Inefficient use of specialist Insecurity regarding future job assignments Slower work flow

Slower work flow

The movement of a person to a different job at the same or similar level of responsibility in the organization. Monetary reward Promotion Demotion Transfer

Transfer

What refers to the strategic statement that identifies why an organization exists, its philosophy of management, and its purpose as distinguished from other similar organizations in terms of products, services and markets? Corporate mission Corporate vision Corporate character Corporate identity

Corporate mission

Refers to any process that accepts inputs and uses resources to change those inputs in useful ways. Operation Production Construction Creation

Operation

Which one is an advantage of a functional organization? Efficient use of technical personnel Rapid reaction time possible Career continuity and growth of technical personnel Good technology transfer between projects

Rapid reaction time possible

The following are considered as functions of an engineer except Testing Construction Sales Physical Education

Physical Education

In what type of organization where a project manager is held responsible for completion of the project and is often assigned a budget? Functional organization Matrix organization Projectized organization Project coordinated organization

Matrix organization

The four P’s of marketing are the following except: Product Price Promotion Publicity

Publicity

A permanent committee that deals with issues on an ongoing basis. Ad hoc committee Standing committee Sinking committee Midget committee

Standing committee

Refers to the process of activating behavior, sustaining it, and directing it toward a particular goal. Suppression Motivation Praising Unification

Motivation

The following are considered as factors contributing to motivation except: Willingness to do a job Self-confidence in carrying out a task Needs satisfaction Inferiority complex

Inferiority complex

A type of promotion where a paid message appears in mass media for the purpose of informing or persuading people about particular products, services, beliefs, or action. Advertising Publicity Sales promotion Personal selling

Advertising

The process of establishing and maintaining appropriate levels of reserve stocks of goods. Work Quality Control Inventory Control Purchasing and Materials Management

Inventory Control

These are plans that describe the exact series of actions to be taken in a given situation. Policies Procedures Guidelines Rules

Procedures

Who is responsible for running a department so that all his customers are served efficiently and effectively? Area manager Sales manager Functional manager Project manager

Functional manager

What is defined as the process of identifying and choosing alternative courses of action in a manner appropriate to the demands of the situations? Sampling theory Alternative-analysis Problem-solving Decision-making

Decision-making

What is quantitative technique where samples of populations are statistically determined to be used for a number of processes, such as quality control and marketing research? Sampling theory Linear programming Statistical decision theory Simulation

Sampling theory

What refers to any technique used either to minimize the probability of an accident or to mitigate its consequences? Reliability management Risk management Quality assurance management Project assurance management

Risk management

A plan designed to coordinate a large set of activities. Project Budget Program Financial Statement

Program

In project management, what is usually the first step underlying in the process of performing a project? Select appropriate performance measures Define the goals of the project and their relative importance Identify a need for a product or service Develop a technological concept

Identify a need for a product or service

When a person compels with orders through treats or punishment. Legitimate power Referent power Coercive power Reward power

Coercive power

What type of organization structure in which each project is assigned to a single organizational unit and the various functions are performed by personnel within the unit? Functional organization Territorial organization Process organization Product organization

Product organization

It is a document that indicates the human resource needs of a company detailed in terms of quantity and quality and based on the requirements of the company’s strategic plan. Marketing Plan Financial Plan Production Plan Human Resource Management Plan

Human Resource Management Plan

It is a document that summarizes the current financial situation of the firm, analyzes financial needs, and recommends a direction for financial activities. Marketing Plan Financial Plan Production Plan Short-range plans

Financial Plan

What organizational structure provides a sound basis for balancing the use of human resources and skills? Functional organization Matrix organization Process organization Product organization

Matrix organization

What refers to management function which is to encourage others to follow the example set for them, with great commitment and conviction? Staffing Motivating Controlling Leading

Leading

A project management must be very good in which of the following skills? Communication skills Human relationship skills Leadership skills All of the above

All of the above

What type of authority refers to a specialist’s right to oversee lower-level personnel involved in the project regardless of the personnel’s assignment in the organization? Top authority Line authority Staff authority Functional authority

Functional authority

What technique is best suited for projects that contain many repetitions of some standard activities? Benchmark job technique Parametric technique Modular technique Non- modular technique

Benchmark job technique

For a project manager to have an effective means of identifying and communicating the planned activities and their interrelationships, he must use a network technique. One of the network techniques is commonly known as CPM. What does CPM stands for? Critical plan method Critical path method Critical project method Coordinated plan method

Critical path method

Middle management level undertakes what planning activity? Intermediate planning Strategic planning Operational planning Direct planning

Intermediate planning

In what year was PERT developed? 1957 1958 1958 1958

1958

A type of controlling when the operations are already ongoing and activities to detect variances are made. Feed forward control Preventive control Concurrent control Feedback control

Concurrent control

What refers to a description of whether the objectives are accomplished? Efficiency Effectiveness Ability to manage Decision- making ability

Effectiveness

When a person has the ability to give rewards to anybody who follows orders or requests, it termed as: Legitimate power Referent power Coercive power Reward power

Reward power

To determine a qualified applicant, the engineer manager will subject the applicant to a test that is used to measure a person’s current knowledge of a subject? Interest test Aptitude test Performance test Personality test

Performance test

What refers to the establishing interrelationships between people and things in such a way that human and materials resources are effectively focused toward achieving the goal of the company? Planning Leading Controlling Organizing

Organizing

It includes the tangible (or intangible) item and its capacity to satisfy a specified need. Product Price Promotion Place

Product

Which one is disadvantage of a functional organization? Weak customer interface Weak project authority Inefficient use of specialist Slower work flow

Inefficient use of specialist

If an engineer provides less input (labor and materials) to his project and still come out with the same output, he is said to be more __________. Managerial skill Economical Effective Efficient

Efficient

What is defined as an organized method of providing past, present, and projected information on internal operations and external intelligence for use in decision making? Electronic Data Processing Systems Management Information System Central Processing System Data Management System

Management Information System

What is defined as a course of action aimed at ensuring that the organization will achieve its objectives? Goal Strategy Program Plan

Strategy

This refers to the organization of a company by a division that brings together all those involved with a certain type of product or customer. Functional Organization Product or Market Organization Matrix Organization Divisible Organization

Product or Market Organization

Which one is an advantage of a matrix organization? Rapid reaction organization Adaptation to changing environment State-of-the-art technology Better utilization of resources

Rapid reaction organization

These are statements that either require or forbid a certain action Policies Procedures Guidelines Rules

Rules

In which type of organization where the structure can lead to a “dual boss” phenomenon? Functional organization Matrix organization Process organization Product organization

Matrix organization

It is a management function which involves influencing others to engage in the work behaviors necessary to reach organizational goals. Sales talk Motivation Leading Commanding

Leading

The first step-in Decision-making process is to Analyze environment Diagnose problem Make a choice Articulate problem or opportunity

Diagnose problem

The phase of production control involved in developing timetables that specify how long each operation in the production process takes. Plotting Scheduling Timetable Anticipating

Scheduling

In the typical functional organization hierarchy, the chief engineer is under the __________. Finance manager Manufacturing manager General manager Marketing manager

General manager

For a project manager to have an efficient means of identifying and communicating the planned activities and their interrelationships, he must use a network technique. One of the network techniques is commonly known as PERT. What does Pert stands for? Project evaluation review technique Program evaluation review technique Path evaluation review technique Program execution review technique

Program evaluation review technique

Which technique will the manager use when evaluating alternative using quantitative evaluation? Rational and analytical techniques Intuition and subjective judgment Comparison in number technique Cost analysis

Rational and analytical techniques

Risk management is: Risk avoidance Controlling risk To gain opportunities All of the above

Controlling risk

Refers to a movement by a person into a position of higher pay and greater responsibilities and which is given as a reward for competence and ambition. Monetary reward Promotion Demotion Transfer

Promotion

A more aggressive means of promoting the sales of a product or service. Advertising Publicity Sales promotion Personal selling

Personal selling

A process of sharing information through symbols, including words and message. Counseling Communication Hypnotism Language

Communication

These are broad guidelines to aid managers at every level in making decisions about recurring situations or function. Policies Procedures Guidelines Rules

Policies

When structuring an organization, the engineer manager must be concerned with the determining the scope of words and how it is combined in a job. This refers to __________. Division of labor Delegation of authority Departmentation Span of control

Division of labor

The process of planning, organizing, and controlling operations to reach objectives efficiently and effectively. Planning Operations management Evaluation management Backboning

Operations management

In the management tools, SMEAC, where A stands for administration, which is the appropriate question will the manager ask? What do we need to get it done? What are we aiming to do? How are we going to do it? What is the operation environment?

What do we need to get it done?

In project management, what provides a simple yet effective means of monitoring and controlling a project at each stage of its development? R & D model Project feasibility Life cycle model All of the above

Life cycle model

What is an important tool for the design and implementation of the project’s work content? Linear responsibility chart Gantt chart Life cycle model Project design chart

Linear responsibility chart

Plans that are used again and again and they focus on managerial situations that recur repeatedly. Short-range plans Long-range plans Standing Plans Single-Use Plans

Standing Plans

What project life cycle model is the most relevant for information technology project? Morris model Waterfall model Incremental release model Prototype model

Waterfall model

A function of an engineer where the engineer is either directly in charge of the construction personnel or may have responsibility for the quality of the construction process. Construction Sales Consulting Government

Construction

Defined as communicating information between seller and potential buyer to influence attitudes and behavior Product Price Promotion Place

Promotion

This type of organization is very effective in similar firms especially “single business firms where key activities revolve around well-defined skills and areas of specialization”. Functional Organization Product or Market Organization Matrix Organization Divisible Organization

Functional Organization

One of the mnemonic management tool used is the SMEAC. What does the acronym SMEAC stands for? Situation, Mission, Execution, Administration, Coordination Situation, Mission, Execution, Application, Communication Situation, Mission, Execution, Administration, Communication Strategy, Mission, Execution, Administration, Communication

Situation, Mission, Execution, Administration, Communication

These are plans covering a time span of more than one year. These are mostly undertaken by middle and top management. Short-range plans Long-range plans Standing Plans Single-Use Plans

Long-range plans

A function of communication used as a means to motivate employees to commit themselves to the organizations objectives. Information Function Emotive Function Motivation Function Control Function

Motivation Function

A means of conveying message through body language, as well as the use of time, space, touch, clothing, appearance and aesthetic elements. Verbal Oral Written Nonverbal

Nonverbal

This is the written document or blueprint for implementing and controlling an organization’s marketing activities related to particular marketing strategy. Marketing Plan Financial Plan Production Plan Short-range plans

Marketing Plan

Refers to the activity combining “technical knowledge with the ability to organize and coordinate worker power, materials, machinery, and money.” Engineering Management Engineering Materials Engineering Organization Engineering Club

Engineering Management

What refers to the activity of incorporating the technical know-how with the ability to organize and coordinate workforce, materials, equipment and all other resources including money? Engineering management Engineering technology Technical manger General management

Engineering management

A function of an engineer where the engineer may find employment in the government performing any of the various tasks in regulating, monitoring, and controlling the activities of various institutions, public or private. Construction Consulting Government Sales

Government

What is the major activity of the project office? Administrative support for projects Support for tools and techniques Overall project management support Project management via internet

Overall project management support

Who is responsible for ensuring that the project is completed successfully as measured by time, cost, performance and stakeholder satisfaction? Functional manager Project manager Chief engineer Department supervisor

Project manager

Refers to a manager’s right to tell subordinates what to do and then see that they do it. Line authority Staff authority Functional authority Head authority

Line authority

What is measured by the amount of resources that a manager can allocate without the need to get an approval from his or her manager? Responsibility Leadership Authority Tradeoff skill

Authority

Engineering is: An art Both science and art A science Neither art nor science

A science

What is the most essential attribute of a project manager? Leadership Charisma Communication skill Knowledge

Leadership

In this staffing procedure, the new employee is provided with the necessary information about the company and will be introduced to the immediate working environment and co-workers. Performance Appraisal Induction and Orientation Training and Development Monetary Rewards

Induction and Orientation

What refers to a principal function of lower management which is to instill in the workforce a commitment and enthusiasm for pursuing the goals of the organization? Directing Motivating Staffing Controlling

Motivating

What type of training is a combination of on-the job training and experience with classroom instruction in particular subject? On-the-job training Vestibule school Apprenticeship program In-basket

Apprenticeship program

Defined as the management function that determines human resource needs, recruits, selects, trains, and develops human resources for jobs created by an organization. Resourcing Recruitment Hiring Staffing

Staffing

This is a form of departmentalization in which everyone engaged in one functional activity, such as engineering or marketing, is grouped into one unit. Functional Organization Product or Market Organization Matrix Organization Divisible Organization

Functional Organization

What is usually the last step in the process of performing a project? Select appropriate performance measures Implement a plan Monitor and control the project Evaluate project success

Monitor and control the project

What technique a manager must use if he decides to absorb the risk in the project? Create buffer in the form of managementcreserve or extra time in schedule Use a different technology Use a different supplier Buying insurance

Create buffer in the form of managementcreserve or extra time in schedule

When a consultant or specialist gives advice to his superior, he is using what type of authority? Top authority Line authority Staff authority Functional authority

Staff authority

If you are an engineer wanting to become a manager, what will you do? Develop new talents Acquire new values Broaden your point of view All of the above

All of the above

This type of planning is a responsibility of lower management. Operational Planning Intermediate Planning Strategic planning Secondary Planning

Operational Planning

Specifically developed to implement courses of action that are relatively unique and are unlikely to be repeated. Short-range plans Long-range plans Standing Plans Single-Use Plans

Single-Use Plans

Which technique will the manager use when evaluating alternative using qualitative evaluation? Comparison technique Intuition and subjective judgment Rational technique Analytical technique

Intuition and subjective judgment

If you are appointed as a division manager, your first task is most likely to Set goals Determine the resources needed Set a standard Develop strategies and tactics

Set goals

A function of an engineer where the engineer is directly in charge of production personnel or assumes responsibility for the product Research Design and Development Testing Manufacturing

Manufacturing

The CPM was developed by Rand and Walker in what year? 1957 1958 1958 1958

1957

Strategic planning is undertaken in which management level? Lower management level Middle management level Top management level Lowest management level

Top management level

When there is a degradation of service provided by the company to clients, it is a sign that the engineer manager in-charge: Lacks leadership skill Has inadequate control Has poor organization Has no proper planning

Has inadequate control

A function of an engineer where the engineer undertakes the activity of turning a product concept to a finished physical term. Research Design and Development Testing Manufacturing

Design and Development

What describes how to determine the number of service units that will minimize both customer’s waiting time and cost of service? Queuing theory Network model Sampling theory Simulation

Queuing theory

Refers to evaluation of alternatives using intuition and subjective judgment. Quantitative evaluation Qualitative evaluation Relative evaluation Subjective evaluation

Qualitative evaluation

Project quality management involves all of the following processes except: Quality planning Quality assurance Quality Control Quality feature

Quality feature

A person who occupies a higher position has power over persons in lower positions within the organization. This describes: Legitimate power Referent power Coercive power Reward power

Legitimate power

In project management O & M stands for: Operation and Manpower Operation and Maintenance Operation and Management Operation and Mission

Operation and Maintenance

Buying insurance is a form of: Risk elimination Risk reduction Risk sharing Risk absorption

Risk sharing

What is defined as the process of planning, organizing, and controlling operations to reach objective efficiently and effectively? General Management Engineering Management Production Management Operations Management

Operations Management

If a project have multidimensional goals, the project manager often use his __________ to reach a compromise solution. Leadership Tradeoff analysis skill Authority Decision-making skill

Tradeoff analysis skill

Refers to evaluation of alternatives using any technique in a group classified as rational and analytical. Quantitative evaluation Qualitative evaluation Relative evaluation Subjective evaluation

Quantitative evaluation

What refers to a process of influencing and supporting others to work enthusiastically toward achieving objectives? Power Leadership Teamwork Charisma

Power

In project management, “R & D” stands for: Retail Distribution Research and Development Repair and Develop Reduce and Deduce

Research and Development

Refers to the learning that is provided in order to improve performance on the present job Performance Appraisal Induction and Orientation Training and Development Monetary Rewards

Training and Development

When a person can get compliance from another because the latter would want to be identified with the former. Legitimate power Referent power Coercive power Reward power

Referent power

A plan that is usually more limited in scope than a program and is sometimes prepared to support a program. Project Budget Program Financial Statement

Project

Refers to the approach that seeks efficiency of operation through integration of all material acquisition, movement, and storage activities in the firm. Work Quality Control Inventory Control Purchasing and Materials Management

Purchasing and Materials Management

Which one is an advantage projectized organization? Efficient use of technical personnel Good project schedule and cost control Single point for customer contact Rapid reaction time possible

Efficient use of technical personnel

Function of communication that can be used for decision-making at various work levels in the organization. Information Function Emotive Function Motivation Function Control Function

Information Function

Management is: An art Both science and art A science Neither art nor science

An art

For a project manager to achieve his given set of goals through other people, he must have a good __________. Interpersonal skills Communication skills Leadership Decision- making skills

Interpersonal skills

This type of planning is undertaken by middle management. Operational Planning Intermediate Planning Strategic planning Secondary Planning

Intermediate Planning

What is the benefit of using PERT/CPM network as integral component of project management? They furnish a consistent framework for planning, scheduling, monitoring and controlling project. They illustrate the interdependencies of all tasks They can be used to estimate the expected project completion dares as well as the probability that the project will be completed by a specific date All of the above

All of the above

Refers to the act of choosing from those that are available than individuals most likely to succeed on the job. Forecasting Evaluation and Control Selection Training

Selection

A function of an engineer where the engineer is assigned to manage groups of people performing specific tasks. Consulting Government Management Teaching

Management