Eng Ma

Question 1

an influence process that enable managers to get their people to do willingly what must be done, do well what ought to be done.

Answer 1

Leadership (Cribbin, J.J.)

Question 2

defined as the process of influencing the activities of an organized group toward goal achievement. (

Answer 2

Leadership Rauch & Behling.)

Question 3

discovering the company’s destiny and having the courage to follow it.

Answer 3

Leadership (Joe Jaworski)

Question 4

interpersonal influence, exercised in a situation, and directed, through the communication process, toward the attainment of a specified goal or goals.

Answer 4

Leadership
(Tannenbaum,Weschler & Massarik)

Question 5

A leader behavior that are directives given to employees to get things done and to ensure that organizational goals are met.

Answer 5

Task-oriented

Question 6

A leader behavior that are genuinely care about the well-being of their employees, and they demonstrate their concern in their actions and decisions.

Answer 6

People-oriented leaders

Question 7

A type of leader decision making where leaders make the decision alone without necessarily involving employees in the decision-making process.

Answer 7

Authoritarian

Question 8

A type of leader decision making where employees participate in the making of the decision

Answer 8

Democratic

Question 9

A type of leader decision making that leave employees alone to make the decision.

Answer 9

Laissez-faire

Question 10

A style of leadership that places too much value on social acceptance while neglecting technical tasks.

Answer 10

nice guy

Question 11

A style of leadership that neither obtains acceptance from others nor gets the job done.

Answer 11

loser

Question 12

A style of leadership that balances both the needs of people and task factors.

Answer 12

compromiser

Question 13

A style of leadership that is interested in getting the job done right without concern for human feelings.

Answer 13

task master

Question 14

A style of leadership that gets the job done and at the same time makes everyone happy

Answer 14

ideal manager

Question 15

The earliest and one of the most influential contingency theories was developed by Frederick Fiedler.Fiedler, F. (1967). A theory of leadership effectiveness.

Answer 15

Fiedler’s Contingency Theory

Question 16

According to the theory, a leader’s style is measured by a scale called

Answer 16

Least Preferred Coworker scale (LPC).

Question 17

If the leader has a good relationship with most people and has high position power, and the task at hand is structured, the situation is

Answer 17

very favorable

Question 18

When the leader has low-quality relations with employees and has low position power, and the task at hand it relatively unstructured, the situation is

Answer 18

very unfavorable

Question 19

Another contingency approach to leadership which argues that leaders must use different leadership styles depending on their followers’ development level employee readiness is the key factor determining the proper leadership style.

Answer 19

Situational Leadership Theory (Kenneth Blanchard and Paul Hersey)

Question 20

A theory of leadership is based on the expectancy theory of motivation

Answer 20

Path-Goal Theory of Leadership

Question 21

These are skills a leader must possess to enable him to understand and make decisions about work processes, activities, and technology.

Answer 21

Technical Skills

Question 22

These skills refer to the ability of a leader to deal with people, both inside and outside the organization.

Answer 22

Human Skills

Question 23

This skills refer to the “ability to think in abstract terms, to see how parts fit together to form the whole.”

Answer 23

Conceptual Skills

Question 24

A leading activity that arrives at conclusions and judgments with respect to priority, personnel, resources, policies, organizational structures, and strategic

Answer 24

DECIDING

Question 25

A leading activity where creating understanding and resolving conflicts by talking, meeting, or writing to others.

Answer 25

COMMUNICATING

Question 26

A leading activity which Inspiring, encouraging, or impelling others to take required action and creating workplace conditions to ensure work satisfaction

Answer 26

MOTIVATING

Question 27

A leading activity where choosing the right employees for positions in the organization or for specific team activities

Answer 27

SELECTING PEOPLE

Question 28

Helping employees improve their knowledge, attitudes, and skills.

Answer 28

DEVELOPING PEOPLE