Employees Motivation

Question 1

Job enlargement

Answer 1

Gives the employees a greater range of work to do at the same level.

Question 2

Job enrichment

Answer 2

Gives diners more challenging work, and the training they need to o do it. It gives employees more responsibility for organising their work and solving problems:

Question 3

Job rotation

Answer 3

Is where workers are occasionally moved from one task to another. It’s often used where a job involves very repetitive tasks, such as on a production line. Job rotation means that workers become multi-skilled in a range of different tasks and have some variety in their job.

Question 4

Empowerment

Answer 4

Gives people control over their work and a greater role in deciding making.

Question 5

Consultation

Answer 5

Consultation between managers and employees shows employees that there opinions are important and valued.

Question 6

Delegation

Answer 6

Gives employees more responsibility for decision making.

Question 7

Team working

Answer 7

Puts workers into small teams and nets then organise their own work.

Question 8

Flexible working

Answer 8

Can allow employees to work whilst still having time for personal roles, such as being a student.

Question 9

Commission

Answer 9

Commission is money paid to workers for completing tasks, which is often a bonus on top of their salary. Earning a commission can increase motivation and performance of sales staff. However, it can also lead to overselling, and customers can feel like they are overwhelmed by staff whenever they enter the store. The business also doesn’t know how much its labour costs will be each month.

Question 10

Bonus scheme

Answer 10

Bonus schemes mean that workers are paid extra on top of their salary once an agreed target has been met .

Question 11

Financial motivation

Answer 11

Profit sharing 
Commission 
Bonus scheme 
Piecework 
Performance-related pay