Employee Selection Flashcards

1
Q

Employee Screening

A
  • The process of
    choosing applicants
    for employment.
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2
Q

Employee Screening

Criteria & Predictors

A
  • The model for recruiting and hiring employees involves two main variables: criteria and predictors.
  • Criteria are measures of success on the job, often related to performance metrics like units installed or sales figures.
  • Success on the job encompasses various factors beyond performance, such as loyalty, commitment, interpersonal skills, and adaptability.
  • Predictors are measurable pieces of information about job applicants that are related to the criteria.
  • In employee selection, predictors include job-related knowledge, education, and skills.
  • Evaluation of applicants involves assessing them on various predictors through resumes, interviews, and employment tests.
  • The effectiveness of the selection process is determined by how well the predictors predict success on the job.
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3
Q

Types of Employee Screening Tests

Test Formats

Individual VS Group Tests

A
  • Individual tests are administered to one person at a time, with the administrator heavily involved.
  • Group tests are given simultaneously to multiple people, with the administrator mainly serving as a monitor.
  • Increasingly, tests are administered online, blurring the distinction between individual and group testing.
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4
Q

Types of Employee Screening Tests

Test Formats

Speed Versus Power Tests

A
  • Speed tests have a fixed time limit, focusing on the number of items completed within the time frame.
  • Power tests allow sufficient time to complete all items, focusing on the percentage of correct answers.
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5
Q

Types of Employee Screening Tests

Test Formats

Paper-and-Pencil Versus Performance Tests

A
  • Paper-and-pencil tests include both paper and online formats, requiring written responses.
  • Performance tests involve physical manipulation or tasks, such as typing or manual dexterity tests.
  • Written tests are increasingly administered online, offering more flexibility.
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6
Q

Types of Employee Screening Tests

Biodata

A
  • Biodata refers to background information and personal characteristics used for employee selection.
  • They include items on education, work history, personal interests, attitudes, values, likes, and dislikes.
  • Unlike other test instruments, there are no standardized biodata instruments; they require extensive research and validation.
  • They are effective as they provide detailed descriptions and classifications of an applicant’s behavioral history, predicting future behavior well.
  • Potential issues include the personal nature of questions and the risk of unintentional discrimination against minority groups.
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7
Q

Types of Employee Screening Tests

Cognitive Ability Tests

A
  • Tests of cognitive ability range from general intellectual ability to specific cognitive skills.
  • Examples include the Otis Self-Administering Test of Mental Ability (OSATMA) and the Wonderlic Cognitive Ability Test (WCAT).
  • These tests assess basic verbal and numerical abilities, learning potential, and problem-solving skills.
  • General intelligence tests have faced criticism for potentially being too broad to predict specific job-related skills effectively.
  • Meta-analyses have shown that cognitive ability tests predict job performance and training success.
  • Concerns exist regarding potential discrimination against certain ethnic minorities in test outcomes.
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8
Q

Types of Employee Screening Tests

Job Skills & Knowledge Tests

A
  • Standardized tests assess specific job skills or domains of job knowledge.
  • Examples for clerical workers include typing tests, proofreading, alphabetical filing, and software proficiency tests like the Judd Tests.
  • Work sample tests involve brief examples of critical job tasks, administered under standard conditions and scored on a predetermined scale.
  • They provide a realistic job preview and are job-related but can be costly and time-consuming to develop and administer.
  • Work sample tests are effective screening tools and predictors of job performance.
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9
Q

Hiring Interviews

Traditional Interviews

A
  • Widely used and the most common type of interview.
  • Often lack structure, leading to haphazard assessments of applicants.
  • Typically involve open-ended questions and may resemble casual conversations.
  • Little concern is given to reliability, validity, and predictability.
  • Provides limited information about applicants and may yield invalid assessments of qualifications.
  • Subject to interviewer biases, including factors like gender, race, and physical appearance.
  • May fail to predict job success accurately due to a mismatch between selection instruments and job requirements.
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10
Q

Hiring Interviews

Structured Behavioral Interviews

A
  • Designed to improve interview effectiveness by providing structure and focusing on past behaviors.
  • Ask interviewees to draw on past job incidents and behaviors to deal with hypothetical future work situations.
  • More reliable and valid than traditional interviews.
  • Asking about past behaviors is preferred over hypothetical situations.
  • Effective in improving the success of hiring interviews as selection devices.
  • Offer better predictability of job performance compared to traditional interviews.
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11
Q

Hiring Interviews

Video Conference Interviews

A
  • Conducted either via live videoconference or computer-video interface.
  • Interviewers tend to make more favorable evaluations compared to face-to-face interviews due to the absence of some nonverbal cues.
  • Provide opportunities for face-to-face interaction without physical presence.
  • Offer convenience and cost-saving benefits for both employers and applicants.
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12
Q

Making Employee Selection Decisions

Multiple Regression Models

A
  • Uses several predictors to predict job performance.
  • Combines predictors in an additive, linear fashion.
  • Equations generated from this model utilize various screening information to predict job performance.
  • Can be problematic in situations where certain predictors are essential for job success and cannot be compensated for by others.
  • Provides a comprehensive assessment of applicants’ potential based on multiple factors.
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13
Q

Making Employee Selection Decisions

Multiple Cutoff Models

A
  • Requires applicants to obtain a minimum cutoff score on each predictor.
  • Non-compensatory model where scoring below the cutoff on any predictor disqualifies the applicant.
  • Ensures that all eligible applicants have a minimal level of ability on all dimensions believed to be predictive of job success.
  • Commonly used in public-sector organizations for large-scale applicant screening.
  • Setting cutoff scores involves careful consideration to avoid discrimination against specific demographic groups.
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14
Q

Making Employee Selection Decisions

Multiple Hurdle Models

A
  • Utilizes an ordered sequence of screening devices.
  • At each stage, a decision is made to either reject an applicant or allow them to proceed to the next stage.
  • Unqualified applicants are rejected early in the process, saving time and resources.
  • Provides confidence that selected applicants have the potential to succeed on the job.
  • Typically used for central jobs within an organization due to its expense and time-consuming nature.
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