Employee Relations Flashcards
Job design
Job design involves grouping together of tasks for a particular job, which should incorporate variety and challenge the job holder.
** particular jobs can be re-designed to increase efficiency or staff satisfaction**
Stages of the employment cycle
- Establishment phase
- maintenance phase
- termination phase
Job analysis
The process of identifying tasks that are to be performed in a specific job as well as the experience, qualifications, skills and qualities needed to perform the job effectively.
once a job analysis has been performed, a job specification and job description can then be created
Job description
A written description of a job’s title, duties and responsibilities, including its location on the organisations chart.
•job title
• duties performed
• experience required
Job specification
Detailed listing of the personal skills and characteristics required to perform a particular job. •skills • knowledge • level of education • experience required
Expectation of employees
The expectations of workers differ according to individual needs and the organisation and many workers expect: • a fair reward for efforts - fair pay and conditions • honest and fair treatment • a safe work environment (OHS) • various opportunities • job satisfaction • job security • work/life balance
Recruitment involves:
- Attempting to locate and encourage potential candidates to apply for existing positions within the organisation.
- The process of finding the best qualified pool of applicants
Internal recruitment
Looking for potential applicants within the organisation through: •email/Internet •memos •notice board • newsletters
External recruitment
Looking outside of the organisation for potential applicants. Eg.
• advertisements in newspaper and online
• employment agencies/recruitment consultants
• schools/universities etc
• head hunters
• personal contacts/networking
Selection
Involves choosing the most suitable applicant from those who applied for the position.
**this is a crucial process as choosing the wrong person can lead to a reduction in productivity and cost the organisation money in training, recruitment and down time.
Five step selection process
- Screening/short listing of applicants
- Interviewing applicants
- Testing: psychological, intelligence (IQ), emotional (EQ)
- Background/reference check
- Advise all applicants of outcomes
Employment arrangements
Permanent: has set hours, a lower hourly rate, job security
Stages of the employment cycle
- Establishment phase
- maintenance phase
- termination phase
Job design
Job design involves grouping together of tasks for a particular job, which should incorporate variety and challenge the job holder.
** particular jobs can be re-designed to increase efficiency or staff satisfaction**
Job analysis
The process of identifying tasks that are to be performed in a specific job as well as the experience, qualifications, skills and qualities needed to perform the job effectively.
once a job analysis has been performed, a job specification and job description can then be created
