Employee Engagement & Retention

Question 1

Process of measuring and evaluating an employee’s adherence to performance standards and providing feedback to the employee.

Answer 1

Performance appraisal

Question 2

Behaviors and results as defined by an organization to communicate the expectations of management.

Answer 2

Performance standards

Question 3

Tool used to provide a job applicant with honest, complete information about a job and the work environment.

Answer 3

Realistic job preview (RJP)

Question 4

Physical, psychological, and social aspects of employee health.

Answer 4

Well-being

Question 5

Structured conversations with employees for the purpose of determining which aspects of a job encourage employee retention or may be improved to do so.

Answer 5

Stay interviews

Question 6

Tools, activities, and processes that an organization uses to manage, maintain, and/or improve the job performance of employees.

Answer 6

Performance management

Question 7

Instruments that collect and assess information on employee engagement, satisfaction, and perceptions surrounding the work environment.

Answer 7

Employee surveys

Question 8

Ability of an organization to keep its employees.

Answer 8

Retention

Question 9

Activities associated with an employee’s tenure in an organization.

Answer 9

Employee life cycle (ELC)

Question 10

Employees’ emotional commitment to an organization, demonstrated by their willingness to put in discretionary effort to promote the organization’s effective functioning.

Answer 10

Employee engagement